Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
Excellent product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I purchased 4 for my needs! No issues! Excellent product!
I would recommend this to a friendLove them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my google nest cams they work great and the notifications are very good as well!
I would recommend this to a friendGreat Camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with easy setup in the google home app. I bought the power cords so no issues with battery life
I would recommend this to a friend- Cons mentioned:Battery life
Dont buy this cam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries dont last to long and the Google home app works very slow with this cameras. DONT BUY THIS
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Jesse, thanks for sending in your review. We're sorry to learn that your experience with your Nest Cam was less than ideal when it comes to battery life. Battery life will depend on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting the quality and length of video clips. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you need assistance with this, please don't hesitate to reach out to our support specialists and help improve your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nice outdoor camera set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras that integrate well with the entire Nest/Google system. I like the magnetic mount which makes it easy to take down to charge.
I would recommend this to a friendSmile your on Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and installation. Very good video resolution.
I would recommend this to a friendnest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish that google nest had the outdoor cameras that are not wireless.
I would recommend this to a friendGreat quality, easy set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Works wonderfully with the app, even I could set it up in minutes.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality I am very satisfied. I guarantee you can buy it
I would recommend this to a friend- Pros mentioned:Ease of use
awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to connect. Worh it for sure connect to all my other nest things and google app
I would recommend this to a friend 2 more camera for more coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with single camera on backside of house so bought 2 more for the side and front. Have great view coverage of property.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, battery life surprisingly good in cold weather
I would recommend this to a friendGoogle's Massive Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going right back. What a travesty that Google has done to the Nest Cam/Dropcam legacy, which pioneered this segment. Needed to replace 2 of 6 Nest Cam Outdoors with Nest Aware. I looked on the Google site to make sure these new 2021 models would integrate. It stated yes. Now having opened the box, to find out that these will ONLY work with the Google Home app, not the Nest App with the other cameras. They've literally killed the Nest App with this update. QR code scan on the new model will only bring you to Google Home app, even when adding in the Nest App. (at least Sonos has the courtesy to advise of the divide with legacy products vs new products in their S1/S2 apps plus offered trade in value) Love Best Buy & will continue to shop but now questioning what is out their to replace all of our Nest Outdoor Cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing what you think about the Nest Cam (Battery). We appreciate your input as it helps us better understand our customer’s preferences and needs. While we’re continuing to support the Nest app, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Using the Google Home app provides a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We understand your choice to replace your Nest Cams and if you decide to try it out again in the future, we’d be happy to work with you and help improve your experience: https://support.google.com/googlenest/gethelp
Google camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work real well , notify my Apple Watch and phone as soon as a person is detected
I would recommend this to a friendCamera for backyard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the camera for my bkyard.would recommend to my family an friends.luv best buy.
I would recommend this to a friend- Cons mentioned:Motion detection
Maybe not what you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to wake up and capture, night video not evidence worthy, misses events… haven’t figured out how to export videos
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JStiff, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having multiple issues with Nest Cam (battery).
For slow display, we could be looking at a possible connectivity issue that affects the overall performance of your Nest Cam. It can be caused by different factors like location and distance of Nest Cam, Wi-Fi router, outdated phone and Google Home app. This may also be caused by Wi-Fi network congestion and Wi-Fi interference with other devices and/or networks. Removing other devices from your Wi-Fi might help. You can also try setting up your device on either the 2.4GHz or 5GHz bands and see which band is more reliable.
Here’s how you can save and download video clips: https://support.google.com/googlenest/answer/9207572
If the issue still persists, we may need to take a closer look in order for us to understand this issue. Feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Amazing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this device can detect things far away and the notification arrives almost instantly
I would recommend this to a friendGreat quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, graphics are amazing, and set up was fast.
I would recommend this to a friendNEST
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera and how it connects to the other nest products all in one
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item!! And it was on sale at best buy best price in town
I would recommend this to a friend