Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to work with and offered price matching. Thank you
I would recommend this to a friendBuyer look elsewhere!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Update.....these cameras are still basura! I tired to give it a chance, but it's just not a successor to previous models. Google got rid of the 4k camera and put this garbage out. It barely catches an event. I don't get a notification trigger if a car is driving by my house going the speed limit of 25 mph. The camera misses it totally! I came home around 10pm and it did not record my car backing into the driveway. It barely caught me walking to the front door. Google needs to fix this asap. Nest was supposed to be the Cadillac of smart security cameras. Now they're a Kia. Wake up Google. Listen to your customers and not to your stockholders.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi EthaDonW, thanks for leaving a review to let us know about your experience with the Nest Doorbell (Battery). We can see that having issues with event detection and with notifications of the doorbell can be disappointing.
Your camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. If you only need your camera to detect people, animals, or moving vehicles, we recommend that you do not turn on the basic motion and sound detection feature. Also, Nest camera notifications are a little different. You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. If you’ve turned on critical alerts, you should receive some push notifications even when your phone is set to Do Not Disturb. You can create Activity Zones to cover areas in your camera’s view that you care about, and choose the type of motion you want to be notified of for each zone. You might have to move your camera, change your camera’s angle, or change something in the scene so that you don’t miss important activity. Here’s more information about notification settings you can change for your camera: https://support.google.com/googlenest/answer/9210305
If you're willing, we’d like to have a closer look to find out more about what went wrong. Feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Good cameras
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. I recommend for general security. I just wish it was solar powered without a long, ugly cord.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DadChefInIdaho, thanks for sharing your feedback to let us know what you think of the Nest Cam (battery). You might be interested in the Wasserstein Solar Panel For Google Nest Cam (battery). With sufficient direct sunlight, it trickle charges your Google Nest Cam (battery) and the camera runs off the battery charge. The Solar Panel’s unique 360-degree wall mount allows you to position it in any direction for maximum sunlight exposure. We recommend getting in touch with your retailer to inquire about product availability.
For questions and concerns, please reach out to us anytime through our contact channels found here: https://support.google.com/googlenest/gethelp
Outdoor cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size & color, which allows it blend into my white trim, happy with it range of view,
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality product & quick delivery. Easy ordering process
I would recommend this to a friendWorks perfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. My only complaint would be that it took so long for it to be instock. !
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Marc. We appreciate you for posting your review on Nest Cam (battery). We're glad to hear that you're enjoying your experience with the device. We recommend reaching out to BestBuy so they can address any shipping concerns in the future. For any technical inquiries or additional questions about the device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great addition to my home security system!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 27 days since my purchase. The camera is in my garage and at the time of this review, it's at 83% charge! I think That's Great!
I would recommend this to a friend- Pros mentioned:Camera quality
Hopeful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One camera does not appear to work at all. The other camera is often offline but seems to display history.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi ElmerCNelson, thanks for giving us feedback on Nest Cam (battery), and we’re sorry to hear that your two cameras aren’t working properly. We’d like to learn more about your concerns to see whether this is caused by the cameras, connectivity, or other environmental factors. If you haven’t yet, please communicate with our dedicated team through phone or chat and we’d be happy to guide you through isolation and troubleshooting here: https://support.google.com/googlenest/gethelp
Nice Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Cameras. They work well with the Nest hub. Recommend getting the longer record savings.
I would recommend this to a friendGoogle nest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not make these work on my home network. Neither camera would communicate with my Google doorbell during the setup process, apparently an essential step to setup wifi parameters. There is no way to simply directly enter credentials for the wifi - seems to be a common problem. I returned the items, after spending a great deal of time attempting to configure them. The hardware seems well designed, and high quality, otherwise this would have been one star.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Rbobcoll, thanks for sharing your feedback to let us know of your issues with the Nest Cam (battery), and it's unfortunate that the devices didn’t go well. We designed the new cameras and doorbell with ease of setup in the Home app, and we’re sorry to hear it’s a difficult experience for you. If you’re willing to give it another try in the future, our dedicated team of specialists will always be available to guide you with using the cameras and doorbell effectively in the Home app, here: https://support.google.com/googlenest/gethelp
Superior Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest is superior. It’s a little more high end than Ring, but integrates well with Google Home.
I would recommend this to a friendBIG Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used google for everything My smart home is google I have google cameras first generation. All i can say is BIG Disappointment I hope they come out with a better product. The camera on battery mode doesn't detect anything within 3 feet. Wake up time is terrible, idk why google decided to come out with this product. Reason why i gave them 2 starts instead of 1 is the looks of the camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello SQ13, thank you for sending in your review on Nest Cam (battery) and we're sorry to hear that your experience was less than ideal when it comes to the overall performance of the device. You can keep your camera plugged-in, even outdoors, with the use of Nest Cam weatherproof cables which can help with battery life. Your feedback on the camera not detecting anything within 3 feet is appreciated and if you're willing to give the Nest Cam another go, we'd like to help identify the cause of the issue so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted cameras for my front and back door. Worked wonderful
I would recommend this to a friendGreat product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been more than a year and I loved the product. All worked fine and smoothly.
I would recommend this to a friendNest wireless cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clarity. Responds quickly to activity and notifies on the phone and Max.
I would recommend this to a friendAmazing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best choice. Alert Notification is almost real-time and sensitivity is perfect.
I would recommend this to a friend3 pack google nest cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and easy setup. Would highly recommend
I would recommend this to a friendProblem free. Great product. Love the Nest system.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem free. Great product. Love the Nest system.
I would recommend this to a friendNest camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome and wirk even better with solar panel to keep battery charged
I would recommend this to a friendNice accessory
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product, outstanding service, flawless online purchase
I would recommend this to a friend