Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
Good buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera works well with my Google home system
I would recommend this to a friendUsing as baby monitors
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this indoors to monitor our baby. Love the fact that they are battery ones and the battery lasts a long time!
I would recommend this to a friendGoogle battery cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it its a great cam. I use it in the inside. Battery its good last about 2 months.
I would recommend this to a friendGoogle cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect I love the Google echo system app is super sleek and they are consitently updating it.
I would recommend this to a friendGR8 security camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have in every homes and businesses, they look really nice too…
I would recommend this to a friendCameras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 2 pack of battery google cameras work great and last a decent amount of time
I would recommend this to a friendGood camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good security camera to have at your business or home
I would recommend this to a friendQuality cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work well; not as good as original plug in cameras and Google app not as functional as original Nest app
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Garvin, thanks for taking the time to share your feedback. We’re sorry to learn that the new Nest Cam (battery) didn’t meet your expectations.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your patronage and satisfaction is what drives us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Save Your Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works until it rains. They saved money on cheap rubber seals.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, DevinM. Thanks for sharing your feedback on Nest Cam (battery), and we’re sorry to hear about your experience. This camera works best in environments between -4°F and 104°F (-20°C and 40°C). Avoid extreme temperatures as they can damage the device. While the camera is built to handle rain, dust, and other outdoor elements (IP54 rating), it's not waterproof. Don't immerse it in water or expose it to heavy rain for extended periods. Weather resistance can decline over time due to wear and tear, repairs, or damage, so make sure not to submerge the camera or expose it to direct liquids. This can cause short circuits and overheating. The charging cable isn't weatherproof either, so keep it protected from moisture.
We’d be happy to help you in any way we can. You can contact us anytime so we can investigate your concern and provide you with assistance here: https://support.google.com/googlenest/gethelp
Good Camera Overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent battery life. Works well with the google home app.
I would recommend this to a friendGood camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great outside night or day. Wireless is a plus but you do have to charge it and readjust after each charge.
I would recommend this to a friendBest cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest makes the best home cameras in my opinion 10/10 product!
I would recommend this to a friendSlick little unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slick little unit. Seems to hold a charge well, and the magnetic base is handy for temporary/semi-permanent mounting.
I would recommend this to a friendTerrible waste of plastic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "sounded good at first" but didn't work out at all. I may try to return it even if packaging is messed up (worst they can say is no). Has a lot of 'neat sounding features' like face recognition, however -- within 1 day of setting this camera up, the app lost track of my camera (it was either deleted from my account or who knows what happened). I would've had to try to re-add it again. Of course, the "brilliant design idea" (Sarcasm intended) they had was to require a piece of paper with a QR code, it is very easy to lose a QR Code not on the camera itself (Amazon's Ring cameras have QR codes on the device itself, much smarter folks at amazon than google, they're efficient too I hear, best of both worlds). I cannot rely on being able to use a camera that might lose connections over and over again, with a paper card being required separate this thing is begging to become landfill. If I had to name it's worst feature, I do not spot any buttons on it, no power button, no factory reset, no pair with wifi/bluetoth/sync, none of that. If it is "charged" (as probably some google folks should be, with a crime perhaps), it does its thing and the user seems to have no "control". 1-star selected only because "0" wasn't an obvious option (if it is an option, maybe offer to place a parenthesis after the star graphic and show number selected).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RobWilkensLevittownNY, thank you for posting your review. We're sorry to hear that the Nest Cam didn't work out for you and that you had a disappointing experience with re-adding the device multiple times. Your feedback helps us understand our customer's preferences and needs with our products and services. We want to hear more of your feedback and you can share them here: https://support.google.com/googlenest/topic/7563191
If you're willing to give the Nest Cam another go and have additional questions or need further assistance, please contact us through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
The best of tye best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way easy to install and integrate into our ADT and Google Home system. The camera is excellent as are the dual flood lights. I really like operating and customizing this for brightbess abd duration. I really like the automation feature tonadjust to our security events.
I would recommend this to a friend Items missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no charging cable in the box. The package had a checklist which said cable is present . But none received. Called their customer support and supervisor team several times and asked for help. But no one helped. Poor experience and pathetic support. Overall what a bad experience
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, James. Thanks for bringing this to our attention and we’re sorry your experience wasn’t the best. We’d be happy to help and find a resolution for you — when you get a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Great buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good resolution, easy to connect and very slick design.
I would recommend this to a friend- Cons mentioned:Connectivity
Hot Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. Have owned these for barely over a year. Recently had to change wifi router and password. These will not reconnect. Multiple factory resets, days wasted trying to figure it out. Just good for dummy cameras now. Sad and pathetic. Go with any other brand but these,
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, DJmigra. Thanks for sharing your feedback. We're sorry to hear that you're having some difficulty connecting Nest Cam (Battery) after changing your router.
Nest Cam (Battery) supports 802.11a/b/g/n Wi-Fi standard and works on typical dual band 2.4 GHz and 5 GHz routers. It also supports WEP, WPA, WPA2, WPA3 security encryption. You may want to check on your router's specification and security encryption that you're using. If the issue isn't related to either the Wi-Fi specification or security encryption, then we may need to have a close look at your device. We value your experience with our products and we'd like to offer the best help possible. Please feel free to reach out to our support team for further help with your concern via our help page here: https://support.google.com/googlenest/gethelp
Home defense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service and in time delivery. Effortless installation
I would recommend this to a friendGreat option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless option to an already good camera. A must have for those places that getting power is hard to do.
I would recommend this to a friend