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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,768 reviews
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Wonderful camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of installing and setting up these cameras. As long as you install the app on your phone you will always get notifications when something crosses into its path. The night vision is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nest cam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camara for home. I also love the back up battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why there are so many negative reviews… this made me skeptical but I was excited for these so decided to purchase anyway. Had a very easy install, all you do is screw in the mounting bracket where you want and then the cam just connects on. It works perfect for people that don’t want to have to run a wire through their wall like myself. While I wish the camera would connect to my nest app, it does connect to your google home app and once you start using the app you get much more familiar with it. For the camera itself, the camera quality is great, connectivity is great, it uses motion detection and only records when motion is detected. You don’t have to scroll through hours of footage to find what your looking for, it only records the parts your looking for, another huge positive in my opinion. In the settings you have so many different customization options like setting zones, sensitivity, and adding familiar faces, all very cool tech. I would recommend this camera and going to add more myself

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Night vision

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very good picture and video during daylight hours. Nighttime viewing and video good also. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good cameras - get em on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little cameras! Set up is easy and picture is good. Batteries seem to have good longevity. I added solar panel chargers for outdoor application and seem to work great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sucks it doesn’t work with the old app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like the old nest cams. Has a battery, but to get continuous feed, they MUST be plugged in. The cameras MUST use the google home app, and do not show up in the nest app. This is fine if you don’t have any legacy nest cams, but if you do, the legacy cams in the google home app DO NOT have the same functionality as they do in the nest app. For example, if I want to scroll through the timeline just to see what happened that day, above and beyond the normal motion and sound alerts, the google home app does not allow me to do this for the legacy cameras. If google wants us to only use the google home app, then the functionality for the legacy devices needs to also be included.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Google camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace it with another one lasted a little over two years. Good camera overall.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Unreliable charging

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All four of my cameras wont charge. Ive tried different cables and outlets and they just will not charge. Connection and video quality is great when they do manage to charge.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Toni. While we’re glad you’re enjoying the video quality with the Nest Cam (Battery), we’re sorry you’re having charging issues — we get how frustrating this can be. We’d like to investigate and get your devices back up and running. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to connect and activate for on-line camera viewing. Too complicated . Cameras are excellent !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great if you're committed to the Google ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone looking for the cleanest, most seamless outdoor camera this nest cam is by far the best looking one currently available. The picture is crisp and the new Google Home app brings all my smart switches, thermostats, locks and even shades together under one app and everything is accessible via voice command. I do wish Google offered a portable charging solution that doesn't require taking the camera off and then having to find and reposition the camera again once it's charged back to its original angle.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Alwin. Thanks for posting your feedback on the Nest Cam (battery). We appreciate that you like its integration with the Home app, and for finding it the cleanest and best looking camera by far. We hear your concern, and we understand that having a portable charger to charge the camera without taking it off can be a convenience for you. We’ll share this with the right team for future improvements. Meanwhile, you might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).

      For support concerns about the Nest Cam (battery), our dedicated team is always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good hardware. Lackluster Google Home services.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Easy to configure to your Google Home account. I'm not overly impressed with the with the way Google home does it's video recording. It's not constant recording and the cameras can miss things.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly when I leave for days so I get alerts and can remotely check in on the interior of my property. When I get home, I can turn it off and easily take it down as the camera to the base is magnetic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Just ok so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was easy. Video quality is just ok. Haven’t ran wires yet to try the 24hr recording.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good weight, discreet and modern

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Should include outdoor power cables.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras but they should have included the outdoor power cables. Battery life is ok but if it's in an active area, you need to have it powered. Video quality is good. App is... not great... but it works. It's sometimes very glitchy when trying to browse video history.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello Garret. Thank you for sharing your experience with your Google Nest Cam battery. We’re glad to hear you’re enjoying your device. We recommend checking out this helpful article to learn how to save battery: https://support.google.com/googlenest/answer/10901611 madebygoogle

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great day and night video coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great, nice video coverage, audio recording is a great feature. The only problem I have with the Nest Cam Battery 2 Pack is having to recharge them, I read the reviews and most said that the battery lasted 1 month or more, but that is not the case for the 4 cameras that I purchased. If you install them in an area that has a lot of activity the battery wears within 4-5 days. I purchased 4 cameras and installed them outside of my home. The charge on one camera has lasted almost 2 weeks, the area it is installed at does not have a lot of activity, but the other 3 cameras require constant charging.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Joegrandma, thanks for sharing your experience. We’re sorry to hear that you’re having issues with the battery life of your Nest Can (battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn't related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras. They capture a good span. Good night vision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Outdoor/Indoor Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a significant amount of Nest Cameras (Indoor and Outdoor) in the past. I have no idea why these cameras have gotten so very large vs what they used to be. It makes for a much more noticeable unit installed. Also does not come with the cord which is an added expense whereas they always came with the unit. I do NOT use these as a battery operated unit only so have to plug them in. Not as happy with these newer outdoor cameras

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, RobertF. Sorry to hear the Nest Cam (Battery) may not have been the best fit for you. You’re feedback is important to us and we’d like to hear more about your experience — when you have a second, fill out this survey here:  https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the nest camera, provides a clear picture and great inteargration withe the google home app. I used it wired in so I cant comment on the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google Nest Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a breeze to set up in the Google home app and has a lot of great features. It works exactly as expected and the sleek design looks good anywhere it’s placed. For the price, it would be nice if the resolution was higher, but other than that this is a great camera!

    I would recommend this to a friend