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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,768 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install High quality physically and good image/ software interface. Don’t like that camera mount is magnetic seems like it could easily be stolen

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi STEVE1, thanks for sending in your review of Nest Cam (battery). We're sorry to hear that the design of the device didn't meet your expectations. Please know that your feedback here will be relayed to the right team for future improvements. If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have security for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to keep eyes on the house. Paired with solar power panels and never have to pull them down to charge. We have 5 cameras and all have been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Yard pooping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to figure out who is pooping in my yard and caught my ex wife pooping in my yard. Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is crisp but the battery life suffers. Overall great camera. Easy to set up and the app is easy to use.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JuanL. Thank you for sharing your review on Nest Cam (battery). We're sorry to hear that you're having some battery issues with the device. We recommend changing the settings to save battery life. You can follow the steps on the link here: https://support.google.com/googlenest/answer/10901611

      If you have additional inquiries, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them easy to install great quality and love the look.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life if you configure correctly. Great video quality too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and easy to connect and add

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, adding them to my other nest cams was easy and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras . Very easy to use. Battery life is kinda weak though . Constantly charging them

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, CraigB. Thanks for sharing your feedback on your Nest Cam (battery). It's awesome to hear that you're loving the device. We can see that you're having some issues with the battery. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link can help: https://support.google.com/googlenest/answer/10901611

      Also, connecting your camera to a power outlet with the included power adapter for continuous power will keep the battery charged. Please note that the optional power adapter is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      For additional support, you can contact us anytime on our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to download the app as we were told. No directions in the box. Once we got it we liked it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and install. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Nest Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on putting outside cameras save yourself some time and get this google camera instead of the wire google camera. You would thank me later and instructions are straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Google Nest products are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the google nest products. The picture and sound quality for this camera is amazing. It had an easy installation process so I was able to do it out of my second story back window and I didn’t need a ladder or anything. It’s a very simple and ergonomic design.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Pretty good cams, installation very easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially very worried after reading all the negative reviews here, but I’ve been pleasantly surprised so far. They have been up for about 3 weeks and still have more than 75% battery life. The integration with the google home app is pretty seamless, and I can stream them directly to my nest hubs and Chromecasts. I’m giving this 4 stars instead of 5 because it sometimes seems to pick up events slightly late (e.g. an event will start with the person in center frame, should start as soon as the person enters the frame). Overall I’m happy with my purchase, and plan on hardwiring them in the near future for added benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photo quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photo quality was really good, it keeps a pretty good charge for about 2 weeks fully charged. I ended up installing solar panels for each camera and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good video, not so great battery.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is good, the battery does not last as long as i hoped. I did buy the outdoor power cable and that has helped a lot.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    A good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works fine. I only wish that the Google cameras would all work with Nest, so all my cameras were on the same app.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts with us, aees. We get that moving from the Nest app to the Google Home app might take a little getting used to, but we want to make it as easy as possible. The Google Home app lets you connect and control all sorts of devices, like speakers, cameras, thermostats, and lights, all in one place.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good for most, Great for Google Home users!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from an Arlo and are pleased. Easy set up with wall plate, screws, and strong magnetic base and cam. Clear 1080p video with smart zones and alerts, pretty much all of the features you would expect in a security cam. We got about 2 weeks of battery before having to recharge. Good choice for anyone, great if you are already in the Google Home universe and looking to expand.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Google nest wireless camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good quality. Battery storage is decent but can be better. Drains a bit fast. Recommend buying the extended charging cable to keep the battery juiced up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nothing beats a nest camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Nest cameras to protect my home and family for almost a decade now. They even helped nab the man who stole my wifes car, and helped send him to prison for a very long time. Rain, snow, or shine, these products withstand everything mother nature can throw at them, and the picture quality stays strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great outdoor wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new Nest Cam as a replacement for an Arlo camera facing the driveway. The continuous recording of the Nest Cam (when it's plugged in and with the subscription I already have for the Nest doorcam) made this my preferred choice. The Bad (not as important as The Good; please read on) - Very big camera body. Compared to the Arlo 3 camera it replaced, it seems very wide. - Power connector on the bottom only accepts power cable facing forward toward the lens. It should be reversible so power cable can angle toward the back. - No option to disable green LED indicator. - Must use Google Home app (now I need 3 apps to view different cameras: Nest and Google Home Google; Arlo for Arlo) - Google Home app isn't as good as Nest app. It's basic, but it gets the job done. - Must use the magnetic mount even if using the screw mount on the bottom. Mount seems to switch camera on. Great for shipping, but bad for security as someone just needs to pull it off the wall to disable it. - Bottom screw mount not the best location. Would've like to hang camera from above. Screw mount should be on the back. The Good - Low monthly subscription cost. I pay $120 per year up-front which breaks down to $10 a month for any number of cameras continuously streaming. Cheap protection for the entire family when you think about it. - Pretty fast response times viewing the camera feed with the Google Home Hub desktop display (well, faster than Arlo anyway). This makes sense as they're both Google products. I pretty much expected this as the Nest doorbell cam works fast too so I was glad my expectation panned out. - Wide enough angle to cover entire driveway. In fact, it's almost covers the same area as the previous Arlo 3 camera it replaced (which is rated with a wider FOV). Go figure. - Recognition logic is built in (animals, people, cars). I didn't know this before I purchased. It should help speed notifications and lower bandwidth requirements to Google's cloud servers. Side Notes - Magnetic mount also makes it easy to steal (so I purchased the $15 Wasserstein Anti-Theft Mount from Amazon to protect it) - I previously added a wireless repeater near the front of the house (for smart led bulbs for dusk-dawn automatic external lighting) so took advantage of that signal strength too. If your wireless devices have spotty WiFi connectivity, you might need to add one too. The Verdict I got the new Nest Camera more for the good points as they are so much more important to me than the bad (I know I put a bunch of bad points but they're not show stoppers). The camera works very well for me.

    I would recommend this to a friend