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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,768 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras. Super easy to install. I setup with solar panels so easy to install without plugging in or having to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have great video quality and easy to install/setup with your Google account. Access via phone anywhere anytime. You can extend the record hours with a subscription but you can do without it too. Charge last pretty long depending on weather conditions. Great purchase, might get one more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good camera, installation was very easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well contructed and easy to install and set up. I ended up purchasing the outdoor extension plug so I have it recording 24/7 but that made installation only slightly more difficult. If you were just running on battery then installation would be even easier.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera's only the Battery would last longer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Wished the battery lasted longer. Sometimes the app doesnt connect right away and it appears you have to pay a subscription for it to record history beyond a short time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    As expected, but not amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an existing Nest user with an Outdoor IQ camera and a Hello. The new camera works well with even better quality than the IQ, but honestly I expected slightly better video quality even when set in max than I get. Sometimes it seems a little pixelated. Google also has work to do on their app for the camera. It has some bugs with video playback and usability, but I’m hopeful that they’ll clean that up with time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the better cameras on the market, easy setup, only downside to me is the google home app

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Buy only if in sale.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well without hard wired but o my last one month. Charging connectors are finicky. I always have to brush them with sodium peroxide

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great pack of cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! The only thing I would change is an additional charging cable.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Marmorse. We appreciate your feedback and we’re glad that you find the Nest Cam (battery) with ease of use. We hear your concern about having one charging cable only for the 2-pack cameras. The inclusion of a single cable is intentional, as the cameras shouldn't usually need to be charged at the same time due to differences in usage, such as event frequency or scene the camera is observing, sensitivity and event duration settings, and more.

      We’ll share your feedback with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. If help is needed, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery isn't strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought one just like this one and the battery last awhile. But this one's battery is going dead in least than 2 months and needs to be recharged more often. The camera is good quality but the battery is poor on this one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clarity of the camera but what I don't like about the camera is that the battery doesn't stay charged for very long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera and Outdoor monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this camera to watch the critters that visit us each night. It's quite fun. It's a great outdoor camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Full outside coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install these cameras around my home with ease. Got them hooked up to my google home app and boom everything works AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Was so easy to install. It has great quality videos day and night. The charge lasts a long time snd it is placed whrte there is quite a bit of traffic. Highly recommend purchasing the subscription so you can look back at events whenever you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practicle review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my intended use, battery life isnt horrible and when you need to be able to check on dogs, packages or even weather back home, it is sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok but hardwiring would reduce trouble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clear picture. Battery life could be improved. Otherwise hardwiring would be less a hassel.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for your feedback. We´re sorry to hear about the poor battery life and hardwiring option for Nest Cam (Battery).

      Nest camera battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If the battery life of your Nest Cam (Battery) doesn´t meet the recommended battery life above, then it´s important to check the frequency of events (per day) that you get on Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these cameras and plan on buying 2 more for our backyard too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and these work better than the prior version. Adding to my current account was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Google Ruined Neat- horrible batter life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a huge fan until Google purchased nest and ruined one of the best solutions for homeapplications. These camera do a nice job but the battery life is terrible. The other issue with Googles approach of poor cloud services cause serious lag from the time an incedent / activity occurs to the time you get a live update. The notification are can lag by a minute at times.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Getrusty. Sorry you’re having trouble with battery life and notification with the Nest Cam (Battery). Battery consumption will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here are a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good but at a price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality cameras, just that battery sucks

    I would recommend this to a friend