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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,768 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to use once you complete the setup. The setup has a lot of instructions and video directions are available. The images on my iPhone are very clear and easy to see.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad reviews.. it’s awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad ratings… awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great DIY Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add and setup with the google home app. I was not too excited about recharging these. But they have lasted months before they need a charge. Great video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is easy to install and the battery lasts a lot longer then some other reviews had indicated and I really like the magnet style mount it makes it simple when having to recharge the battery. All in all great camera gives me the piece of mind I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these for the most part. Occasionally it doesn’t pick up continual movement so that is frustrating but the pictures are clear. Would like the ability to zoom in.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, TeresaM. We appreciate that you like the Nest Cam (battery). We hear your concerns about its recording feature along with having the ability to zoom in.

      Event detection depends on the camera settings that you select. You can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      Also, you can zoom in and out of your camera’s video to temporarily take a closer look at part of the scene. Here’s how:
      - Open the Home app.
      - Tap and hold your device's tile.
      - In your camera’s Live or History view, you can:
      Spread or pinch two fingers to zoom in or out.
      Double tap to zoom in. Do it again to zoom in further.
      Drag one finger to pan around.

      For help around the camera features, get in touch with our dedicated team through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but not Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh Google. I really like these cameras. Better than other brands which I won't mention. As with everything, some little things could be improved and they would be outstanding. Setup is so easy. Battery life has been really good, even in the cold. I have one hooked to an outlet and one running on battery only.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello ChiefBri, thanks for the feedback you shared and we’re glad that you like the Nest Cam (battery). We also appreciate you for pointing out some of its features and functionality, and we’re hoping you can tell us more about the little things we need to work on for future improvements. You may contact us anytime by visiting us at the following link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and use on the google nest cameras. Great function and clear picture. Very easy to customize to what you want. Great video both day and night. I won’t use anything else!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is clear and it is easy to install. The magnet is very strong. It not only allows the camera to attach to the base, it can be used to attach the base to metal (e.g. metal door frame, ceiling grid, filing cabinet, etc.) so there is no need to use the screws.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Soild wifi camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality wifi camera. Easy to mount and good quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, plan to buy more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera as a proof of concept for four more cameras. Pro's are the google cloud service, HD video and polished overall product, the kind you expect from google. The downside is the range a camera can see a face. I placed this camera on the corner of my house facing the driveway. I also placed it in the different locations for the other cameras. I was impressed with the range for 5gz wifi. I much prefer this option to the box and 8 POE camera systems.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google camara

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, I woul recommend to use other screw that the ones you got in the original packing Great quality image

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to new house had to get another set. Love the way these work. Nice to be able to check on things if not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Newer Google Nest Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been working well and were easy to set up. Removing a star, as I''m little disappointed that the wired connections changed from the prior model and it wasn't clearly noted, so will need to now purchase the separately.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Tomhb2. We're glad to hear that setting up the Nest Cam (battery) was simple. We're sorry to hear that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nest Cam Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. However battery life is less than a week.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GSGS, thanks for posting your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).

      For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great compared to others but not as good as Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. I love the Google products but I have the previous generation outdoor Nest cameras and they perform better than these. Perhaps I just need to keep them plugged in instead of the wireless option. The Nest App is better instead of the new Google Home app, which doesn’t give you a preview of the video, you have to open the app and view the clips.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NJDad, we greatly appreciate your feedback on Nest Cam (Battery), and we’re sorry to hear that it doesn’t give you a preview of the video and that you have to open the app to view the clips. Your feedback helps us better understand our customers’ preferences and needs, and we’ll share this information with the product team to work improving the functionality and features of the Google Home app. In the meantime, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view in the Google Home app.

      We're always here to help. If you come across any concerns about your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Safe as a Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With google background, I figured it would be a great product. We haven't had one issue, get a kick out of when someone is inside talking to the person outside. Being able to jump on the app and see and hear wverything around is amazing. I feel so safe and confident, I'm buying more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy camera user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using multiple cameras and working good. Had one that didn’t work. Best Buy replaced it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good cameras for home or work.They are of quality when it comes to your safety.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stress free, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, steady connection. Quality of image ok.

    I would recommend this to a friend