Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.
This summary was generated by AI based on customer reviews.
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dependable easy to use Has saved me thousands in losses
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great outdoor Cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Clear videos and Voice control works geat. Outside Camera. I also bought the theft shield. I gave the, Ease of use," 3 stars. Because customer service was no help at all after I needed to reset.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Williams, thanks for posting a review about Nest Cam (Battery). We’re sorry to hear that our support fell short in providing the help you needed.
Your feedback is important to us, and we’d like to help you the best way possible. For future reference, here’s the link on how to reset your Nest cameras: https://support.google.com/googlenest/answer/9252162. If you need further assistance, feel free to contact our support team. We’re hoping that you’ll give us another chance to improve your experience here: https://support.google.com/googlenesthelp
- Pros mentioned:Camera quality
Very good video camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a Nest IQ Outdoor camera which uses the Nest app. This camera requires the Google Home app. I know people are not happy with the Google Home app, but I will say everything is there that you get with the Nest app, it's just laid out differently. The new camera actually notifies us faster than the IQ Outdoor camera. Its so fast that if you click on the notification right when you get it the event video hasn't finished processing yet. I have my camera on a power source because I want the 24/7 video storage along with the events. Google offers the best price point for this feature at $12 per month for unlimited devices. All other solutions I looked at cost you $20 or more per month. Video quality between both of my camera's are the same which is very good day and night. I'm very happy with my purchase.
I would recommend this to a friend Long bat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been surprised at how long the battery last. I do wish you didn’t have to subscribe to keep video recording, but I guess most big companies are sticking it to it that way these days.
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for sharing with us. While we’re glad to hear you’re enjoying the battery life on your Nest Cam (Battery), we hear your concern regarding Google Home Premium. The subscription does unlock additional features like continuous video recording and extended event history. Check out this link for more information: https://support.google.com/googlenest/answer/9233159
- Cons mentioned:Battery life, Connectivity
Bad camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has been nothing but trouble when I finally got it to connect the picture would go black then the color was going green until I played with it the battery life is terrible and our internet went down and when it came back it won’t reconnect don’t buy this
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Ericb. We’re sorry you’re running into issues with your Nest Cam (Battery) — we get how frustrating that can be. We’d like to investigate your concerns further and get your device working smoothly. When you get a chance, talk to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Google outdoor camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as good as buying a brand new one from store and with a great deal .
I would recommend this to a friend - Pros mentioned:Camera quality
Hardware surpasses the software, but just barely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is fantastic, but I wish the app was a little more robust. I would prefer to "ignore" familiar faces and only show the ones not recognized. I like how sturdy the construction is and the ease of setup is fantastic.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Clear and crisp!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and integrate into entire system, crystal clear images, audio is crisp. Amazing how clearly you can hear the neighbors talking crap about something from across the street.
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Best security cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure how these would work without a light source, but the night vision is really good. You can even see faces. We compared security cams and this one looked like the best. We're glad we chose this one. App is user friendly, too.
I would recommend this to a friend - Pros mentioned:Camera quality
Pretty Good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is clear and very wide. I have it in a great wifi signal area and sometimes the app tells me the camera is off. I restart the app and it works. Other than that im pretty happy with it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Beats4fame. Thanks for your inquiry about the Nest Cam (indoor, wired). To check if the camera feed will work, you can try to delete and reinstall the app on your device. If you've tried these fixes before and the issue still persists, then we recommend reaching out to our team of specialists on our Google Nest Help 'Contact Us' page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Installation
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third camera and I love it! Pictures are clear, easy to install and easy to save the video. Perfect addition to my house.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great option for home security cameras
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Quality camera and super easy to set up and use. I have them set up with a solar panel so I never have to worry about charging them. Fantastic option
I would recommend this to a friend - Cons mentioned:Battery life
Great Camera Option!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great especially if you have already bought into the google ecosystem. They are pretty expensive but were very simple to setup. There are only two big issues. You have to pay for 24/7 recording and the battery life is no where close to advertised. Im sure you could get close if you restricted video recording a lot, but defeats the point of the camera. So a power cable is a extra must buy. And as others have mentioned this three pack only comes with one short charger cable, not 3.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Jacob. We’re glad that you like the Nest Cam (battery) and how it integrates with the Google ecosystem. We hear your concerns about the battery life and recording feature along with having one charging cable for the multi-pack cameras.
A single cable is included because cameras typically require charging at different times. This is due to factors like how often events occur, what the camera sees, and your chosen sensitivity and recording duration settings.
Meanwhile, you can connect your camera to a power outlet with the included power adapter for continuous power so you can avoid charging the camera more often than you should, which is also required to get 24/7 recording. And as we're always evaluating and refining our products based on customer’s feedback and industry trends, we’ve included three hours of event history right out of the box for the first time ever. Additionally, the Nest Aware (2nd gen) covers all cameras and doorbells added on the same home structure. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).
For support, visit the Google Nest Help Center or contact our team directly: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of useCons mentioned:Battery life
Good camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and quick to use, battery lasts pretty long enough does take long to charge them to full battery though, recommend a extender
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Compatibility
Not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice cameras, but, I had issues with the Google app and my iPhone. The Google app and iPhone don’t seem to be compatible. I returned the cameras for a different brand. If you own an android these cameras might work well. Overall the cameras are nice.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi maguirre, thanks for posting a review. We’re sorry to learn that you’re having issues with your Nest Cam (battery) using your iPhone.
Nest Cam (battery) and Google Home app are compatible with iPhone. We value your feedback, and we’d like to hear more about what happened so we can help and address the issues you’re experiencing. You may contact our support team anytime through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Easy to Install, Drains Battery Quickly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 of these cameras to use outside my house. Overall the quality of the video is great, but the Google Home app takes too long to load and view. Also the camera on my front door drains rapidly so I will have to hardwire the camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rich, thanks for choosing our Google Nest products, and we're glad to hear that you found Nest Cam (Battery) great. We do apologize for the long loading time of the Google Home app, and for the battery drain issues you are experiencing.
The long loading time using the Google Home app for your Nest Cam (Battery) may be caused by a possible congestion of your network. We recommend removing some of your connected devices to free up some bandwidth space, and checking to see if you will still experience the same long loading times when streaming the video feed from your Nest camera. Once you verify congestion, we recommend contacting your Internet service provider to check your connection and upgrade your bandwidth if needed.
Hardwiring your Nest Cam (Battery) is a great idea to avoid battery drain issues. However, it's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and examine what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works really well. Very clear. Alerts work great.
I would recommend this to a friend- Pros mentioned:Overall performance
Very good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good camera. Easy to use with app and night vision is pretty decent. Battery lasts a long time!
I would recommend this to a friend - Pros mentioned:Camera quality
Good but could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is pretty good. It has quality video and audio. Battery life is ok. Definitely invest in the powercord so you don't have worry about charging the camera. I wish it had continuous recording. It doesn't record when I am viewing live video. Hopefully google updates this soon.
I would recommend this to a friend - Pros mentioned:Installation
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the app isn't complicated to understand. Good quality.
I would recommend this to a friend