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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,768 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Life Stinks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super disappointed in the battery life. I am pushing to get 4 weeks but most times it doesn’t last. Reviews say average battery last 6 weeks up to 3 months. In my opinion that is totally bogus unless you want a worthless camera that is in such low quality it couldn’t discern any valuable features if needed. I am shocked they no longer offer the outdoor wires option. Google obviously isn’t proud of their battery as you can barely find any discussion on their site.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Freddy. Thank you for sending in your review on the Nest Cam (battery). We're sorry to hear that your experience with the device has been disappointing when it comes to the battery life. How long the battery lasts depends on factors such as activity, temperature, and selected camera settings. We suggest looking into the Nest Cam (battery) Weatherproof Cable which will help your device get continuous power. If you're willing, we recommend reaching out to our support team so we can help you in finding a better resolution for your concerns. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Google Nest Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and sound quality is good. Product only came with one chord. Easy to set up. Saves footage for a few days with no fees.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, KiYW! If you ever have any questions or concerns about the Nest Cam (Battery), don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Easy to install Great for security!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Super easy Google Nest Cam Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and just works. I placed this above the back door of my office to keep an eye on the alley behind. A clear picture and is just what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is excellent. However, it was not clear that it was not sole what we neede and is indoor/outdoor. Even the tech guy misguided us. IMO it’s the manufacturers packaging description that was not clear for non-tech people.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Terrible to reconnect to new network.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both blink and google cams in my house. One of my cameras loses connection pretty frequently, I'd say that blink is more reliable in that area. This would be a great camera if they were a little easier to update wifi. I like to change my wifi password every once in a while. Today, I bought a new mesh network, and I had to grab ladders and pull each device down, factory reset, then reconnect them. It's such a time suck, I'm not entirely sure why it can't be done without that. With blink, you just update the base and all devices connected to it work. I like the rest of the features, and it works most of the time.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. We’re sorry to hear your experience with the Nest Cam (Battery) hasn’t been the best. Your feedback is valuable to us and we’d like to hear more about your time with the device — when you have a moment, share your thoughts here: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup good picture quality. Easy to adjust the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Open Box Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy set up to Google Nest account. Can be installed anywhere with the right mounts. Love these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google nest system. It is easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only 1 charger...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only comes with one charger... wish i would have kwon THAT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of the old gen but this one works just the same. Only issue is that you have to view it through google app and not the best app. So now I have 2 apps that send notifications and if when viewing I have ti do the same

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ChiefScottyB, thanks for sharing your review. We can see that your experience with your Nest Cam (battery) has been less than ideal when it comes to the app you use for the device. We understand your concern in having to check two different apps instead of just one. You may set up your older Nest cameras to the Google Home app so you can consolidate all your cameras to one app. For instructions, you may check out this help article: https://support.google.com/googlenest/answer/9293657

      If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great battery life simple installation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nest Battery Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to setup and install. Still determining how long the batteries will last. The cameras seem to be very well made, are heavy and the magnet very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great quality!! Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Buy a plug.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. If you have Nest aware, it will only save 24/7 if it is connected to power supply. Unless it is set up within a couple of feet of an outlet, you'll need to buy the 5 or 10 meter extension as the connector is proprietary.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LTM1, we really appreciate your feedback on Nest Cam (battery) and Nest Aware. Our goal is to give users like you more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and showcase the important activity for you. We still offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription, for users who want to see everything that happens at home. And we continue to invest in the use of both technologies. Also, You can connect your camera to a power outlet with the included charging cable for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and that’s when you can use a compatible weatherproof cable (sold separately).

      For other concerns, issues, or anything you want to share, please don’t hesitate to contact us here and we’d be more than happy to help you: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    good quality cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality cameras, very easy to install and configure

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Meets and exceeds my expectations .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the quality of the picture and look of this camera. Battery life is a bit short but you can modify the camera sensitivity to extend battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Google camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera , got it on sale , only downside is it has to be charged maybe 1 time every 2 weeks depends on how much use it gets

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rayados, thanks for leaving feedback to let us know of your concerns with the Nest Cam (battery). We understand that having to charge the battery oftentimes can be an inconvenience. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge it more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and that’s when you can use a compatible weatherproof cable (sold separately).

      For any questions or concerns, please let us know by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everyone needs these to be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Cameras are the best for easy setup and insatalling. The battery last longer than one would think.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google nest cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera I’m able to view my property while away or home very good quality

    I would recommend this to a friend