Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Good Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality camera. The battery last quite long and you can purchase a plug or solar power panel to keep it charged. I don’t care for the Home app. I prefer the older Nest platform.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, EricN. We appreciate that you like the Nest Cam (battery). We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We care about your experience. If there’s anything we can be of help, please let us know here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great outdoor camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use! It stuck right to my metal siding so i didnt need to drill any holes and i could move it anytime very easy. The picture is ok was expecting a little more clear but does the trick.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mpjhockey27, thank you for posting your review. We're glad to hear that you're enjoying your experience with the Nest Cam (battery). Your feedback on the picture quality is appreciated and rest assured that we'll relay this to the right team for future improvements. If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great video quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and excellent video quality. Battery life has been great too.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Easy system to setup and manage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest cams are great! Easy to setup, easy to use, easy to access.
I would recommend this to a friend - Pros mentioned:Installation
Nest cam outdoor battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product, but I wish Google had not purchased Nest. Setup was very easy and straightforward but the new devices can only be viewed in the Google home app and not in the nest app which is a disappointment. Quality is as expected though.
I would recommend this to a friend - Pros mentioned:Overall performance
Winning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras do exactly what I want them to do, work. And for the price at the time of purchase, how could I resist?
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Nest for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest camera video quality is very clear. I have a ring security cam, and the best is more clear. Only con is it doesn't have a battery to pop out to charge.
I would recommend this to a friend - Pros mentioned:Overall performance
Solid performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performance, with no flaws, provided you have a reliable wifi connection.
I would recommend this to a friend - Pros mentioned:Overall performance
As advertised
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything well, and is a part of the Google ecosystem. What is not to like?
I would recommend this to a friend - Pros mentioned:Camera quality, Installation
Outdoor Wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase. Set up was very easy and smooth. Video quality is very good. We are very satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Good option for a home camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest cameras do a good job. I have no complaints.
I would recommend this to a friend - Cons mentioned:Motion detection
Easy install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed these and have been using for about a month. I havent had to charge them yet so batteries last a good amount of time of normal use. Mount low and dont expect for it to start recording or detect motion if its further then 50 feet away
I would recommend this to a friend Okay but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as described. Some video glitches from time to time. Battery life not as expected.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, TimB. We hear your concerns regarding battery life on the Nest Cam (Battery). Here are some solutions to make sure your device is running smoothly: On average here’s how long the battery will last on a single charge: Busy - About 1 month battery life (about 25 - 30 recorded events per day) Typical - About 2.5 months battery life (about 13 - 16 recorded events per day) Quiet - About 6 months battery life (about 2 - 5 recorded events per day) Here are a few tips to conserve battery: 1. Optimize its video quality. 2. Shorten the length of time for which events are recorded. 3. Take longer to begin recording between events. Check this article for battery saving tips: https://support.google.com/googlenest/answer/10901611 We’re here 24/7 to help: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Disappointing Product, Not Worth The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I've been a longtime Nest user and have always been satisfied with the product line, this is a dud. Not integrating with the Nest App feels like a big miss (the Google Home UI is poor), the resolution quality is incredibly grainy and pixelated relative to the competition and the connectivity is always very touchy (while all other nest devices on the same network are bulletproof). On top of that is a price point that's nearly 3X the competition, while delivering a sub-par product. Not sure where Google lost their way here, this one is a disapointment.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Mark, thanks for sharing your experience with us. We´re sorry to hear of your disappointment with the Google Home app, poor resolution and connectivity issue with your Nest Cam (Battery).
Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Here are some recommended steps below that you can try out to see if it might be helpful with the connectivity issue:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between Nest Cam (Battery) and your router. Ensure that it's within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
We believe that Pixel count is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. Nest Cam (Battery) has HDR video quality that’s optimized to save battery, while giving you a clear view in bright sun or dark. For any other concerns you may have about Nest Cam (Battery), you´re always welcome to contact our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
So far so great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The Google nest cameras seem to be working very well so far!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use! Picture quality is very good…I can’t say enough good things about this product.
I would recommend this to a friend - Cons mentioned:Battery life
Nest Cam 2 from Google.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Cams are so easy to set up and integrate into Google Home, but do not let them totally discharge. They can be very slow to fully charge!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
no more wire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 6th purchase nest camera . but first Battery power. no more install and wire. but need to charge the battery so easy set up and good prices.
I would recommend this to a friend - Cons mentioned:Battery life
Nest continues to disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with these cameras, and very annoyed that my older cams work better on the Nest app and these newer cameras only work on the Google Home app. I don't care which app I use, but at least make one app fully functional with all generations of cameras. I mean isn't Google supposed to be better than that? As for the cameras themselves, they constantly disconnect and reconnect, freeze, or are unavailable. I have a very expensive and powerful mesh gaming router with extenders, a high-end modem, and 1000Gps internet. There is no reason they should have such a poor signal. Lastly, the batteries are a joke even with light traffic. They claim a couple of months, I barely get a week out of them which forced me to buy and run a cable where I didn't want to. I have 11 nest devices in my home including cams, doorbell cams, thermostats, and door locks, and I have been unimpressed with all of them. If I wasn't so deep into Nest I would not have purchased these cams. But I am, so I did, and I continue to be disappointed. Only reason I gave them 2 stars instead of 1 is because they are much cheaper than their predecessors. I do not recommend!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Eric. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (battery). It's important to us that we provide you with the best help possible and identify the cause of these issues you’re having with your device so we can find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Google is ruining Nest.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so disappointed to see Google phasing out the nest app. I bought this new battery camera, it works great don’t get me wrong. But the google home app is nothing compared to the Nest app. If you have an older nest cam you have to go back and forth between the apps to view the camera history. The google home app tracks my location all the time so it’s hard on my phone battery, and my phone will be warm when I pick it up. The Nest app is so fast and snappy. So much more user friendly. I’m returning this new “Nest cam” and changing brands.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NickJ, thanks for reaching out. We´re sorry to hear about your disappointing experience with the Google Home app Nest Cam (Battery).
Our goal with the Google Home app was to make it the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
If you ever reconsider to keep using Nest Cam (Battery), we'd be happy to help you out and work on giving you a better experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp