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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,768 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Has good lighting. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is so amazing, cheap in pricing and easy to install and hook up

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery could be longer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the battery saving mode, however it still only last at max about 4 days. Everything else works great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Drew. Thank you for sharing your concerns about the battery life of your Nest Cam (battery). We're sorry to hear that the battery life of your device only lasts up to 4 days. Battery life will depend on factors including activity, temperature, and selected camera settings. A typical scenario where the Nest Cam is busy (about 20-25 recorded events per day) should provide you about 1.5 months of battery life. We'd like to know more details about your concern and help identify the cause of this issue and improve on the overall performance of the device. Please contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these nest cams. They work great and the quality is amazing. They work in the heat and the freezing cold with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!Very easy to use! Set up was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item to have but sometimes it stop holding history so you can look back on other than that like I said great product will not need another camera for a while

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Indoor/Outdoor camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good quality picture. I have many of these and they work well with the google home app. I recommend the security cable for the ones outside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I see you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, battery life is misleading if you actually want it to record anything. Three weeks using it to its fullest potential

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, iliketowatchthings. We appreciate your feedback on Nest Cam (battery). We’re glad that it works great, and we hear your concerns about its battery life.

      Your camera could be detecting a lot of activities, as the battery life depends on factors including activity, temperature, and settings that you select. You can extend its battery life by adjusting the settings like the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      For questions about the features or performance of the Nest camera, our support team is always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery nest Google cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest cam is the best for security wireless or batteries cam runs out so fast for some reason every 2 days needs to be recharged again for 24 hours, real pain when u have 6 cams and keep charging

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Sam1988G, it’s great to have your feedback on Nest Cam (battery). We hear your concerns about the cameras’ battery life, and we’re here to help.

      Besides the camera settings that you select, cold temperatures can also affect the battery life. As the temperature gets colder, the battery life gets shorter. Also, the battery in your camera or doorbell won't charge at temperatures below 32°F (0°C). You can connect your camera to a power outlet using the included USB cable. This will power the camera so it doesn't need to use the battery.

      On the other hand, we’d like to learn more about your situation to find out why the battery drains faster than usual, and why it takes 24 hours to charge them. Please contact us whenever you have time using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up. I put it off thinking I would need to drill holes and mount it but I was wrong. The magnets are very strong and the battery lasts for a month or more depending on how often you use it. The magnet on the base holds very firmly to any metal and the camera attaches to the base with magnets as well and you can position it however you need it. It charges very quickly and lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Such a good camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing decision buying it! It bas great quality of video. Easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand all the poor reviews. I just moved into my new house and went from Ring to Nest. I bought these battery cameras because where i wanted my cameras there was no power source anywhere near it. They work great and ive had no issues at all. The battery life is not an issue unless your trying to record 24/7. If you do motion only and create a zone and pick people and vehicles it will last for a month or 2 before needing a charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera overall. I would expect better video quality in 2021 for this price. Battery life is too short as well. In the end I bought 3 and need them so worth it.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Ryan3000, thank you for posting your feedback. We’re glad to hear that you like the new Nest Cam (Battery). Your feedback is important to us, as we're always working to understand our customers' needs and expectations. It will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. You can contact us by this link: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity and definition. The camera was easy to set up and control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy and quick installation, easy to use and

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not quite a finished product unfortunately

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these SO SO badly. We need more legit battery-operated cameras in the market. We are a Google Home home, and have lots of Google products that we love and use every day, but it's as if these were released incomplete. They are crazy heavy, the battery is terrible, and we had such poor interference with our ceiling-mounted LED lights, that the video would be nearly obscured with black stripes. We went through Google to get replacements, which we'll try out, but are not hopeful.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi SeattlePeople, we appreciate you posting your feedback. We’re sorry to learn that Nest Cam (Battery) didn’t meet your expectations. Your feedback is important to us as it will greatly help us to improve our products and services. We’d like to help you the best way possible. If you are willing, we suggest contacting our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good product, work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work well, easy to setup and mount. Good quality video and sound. Good value, especially because they were on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent Camera for most

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good camera. Not as good as the old nest cameras but still decent for most people. The only downside is you have to use the god awful atrocious Google Home app. Get a bridge to use the Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Asymptote, thanks for posting your feedback about the Nest Cam (battery) and the Google Home app, and we’re sorry to learn it has not met your expectations.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Also, Google accounts come with the added benefits, such as one account to sign into both the Nest and Google Home apps, automatic security protections, your Google Nest devices and services working together, and more.

      We're always here to help you improve your experience. Our dedicated support team can guide you with using your Nest camera effectively in the Google Home app, and you'll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job I asked it to do. Able to keep an eye on the pool when I’m home or away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and view area being covered very few false alarms

    I would recommend this to a friend