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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,768 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Home cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture clarity and sound clarity. Barely looses any resolution when you zoom all the way in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for keeping your home feeling safer, 24/7 recording is a big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image Is good but sometimes takes a long time to load

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi JosephC. Thank you for sharing your thoughts. It's great to hear that the image quality is good, but it's definitely not ideal to have to wait for them to load. Let's see if we can figure out what's causing the slow loading times. Could you please fill out this form to get in touch with our specialist team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Highly recommend great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you don't want to run wires we did add the the small solar panel and have never had an issue and we have purchased three cameras and three solar panels always charged always available to view our cameras would definitely recommend also great resolution would recommend spending a little more for more space via the cloud to be able to review for their back than the standard aside from that excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints, easy to charge and put back up, we’re able to get good quality and hasn’t malfunction gives notifications

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Color and sound is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. They are in color and the sound is very clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Google Nest Cam Indoor/Outdoor Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can miss activity at night, and the battery life is a bit lower than I had anticipated. Otherwise, very pleased.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, FredR. Thanks for sharing your concerns about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations. The battery life depends on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Also, the Nest Cam (battery) is designed with versatility since it’s an outdoor/indoor battery powered device. It can be used with a set of various power accessories including two weatherproof cables with power adapter (sold separately), of 16 ft and 33 ft in length. If you find it more convenient connecting to continuous power that will keep the battery charged, which is required to get 24/7 video history if you have a Nest Aware Plus subscription, we suggest using the weatherproof cable since the included power adapter is not intended for outdoor use.

      Feel free to let us know by visiting us at the Google Nest Help Page if more help is needed: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible Battery Life and Charging Time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time taking a chance on the wire free version of the camera. Only a year and a half in and it won't hold a charge more than a few days and it takes forever to charge. It is not in a high traffic area where it's triggered to record constantly, so the battery should hold up better especially for the cost.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, JasonJ. Sorry to see the Nest Cam (Battery) wasn’t quite what you were looking for. There are a number of things that can impact battery drain like activity, temperature, and selected camera settings. Here’s also a few tips to conserve more battery:

      1. Change the video quality.
      2. Adjust how much activity your camera records.
      3. Shorten the maximum event length.

      For more details, here’s a link: https://support.google.com/googlenest/answer/10901611

      If these tips don’t help, reach out to us anytime you need: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good video camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and ease of use once set up with the google app

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, vision night, face recognize and speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works and love the quality of the video. Never had a problem with these cameras. We have four of them now positioned throughout the property

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nest cam.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of Google Nest cameras for my front and back yard, pretty good video quality but sometimes it's recognizes wrong person. I hope Google to improve Face detection feature.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi p924s, thank you for sharing your review here. We can see that you're experiencing some difficulties with your Nest Cam (battery) when it comes to face recognition. Your Nest camera is designed to be as accurate as possible, but may misidentify certain things. We'd like to know more details about your issue and help troubleshoot it for you and find a better resolution. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yard cameras have been a nice supplement to the Google products in my home. Easy install and moveable, too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great video quality, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, and great video quality. connecting to Google Home with my ring doorbell made it perfect combo.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good security camera.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to set up and use. Use it outside for security or inside to check on the dogs while you are away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Google Nest Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with existing ADT/Google system. Picture quality is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera, Wish it had better battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need. Itergrates with the google home app. But if its inside with moderate traffic battery does last long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works well but battery life could be much better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, mount, and get running but having to recharge every 10 days

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Todd. Thank you for sharing your feedback on the battery life of your Nest Cam (battery). The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are very nice and easy to install. Picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Security Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both are excellent and work as described. Good quality picture and easy to set up.

    I would recommend this to a friend