Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Solid Cam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera, misses an occasional alert during a cool down period. The battery only is nice, having the option of plugging in is great. Wish it came with waterproof cord
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for posting a feedback about the Nest Cam (battery), and we’re glad that you find it a solid camera.
Google Nest attempts to send you the right number of alerts at the right times, so the camera will trigger a short cooldown period each time a notification is sent. While the duration of the cooldown period varies by alert type (person, sound, motion, etc.) the behavior remains the same. Once an event begins, an alert is sent and the cooldown period begins. Until the cooldown period expires without any new activity of that type, no new alerts of that type are sent.
We hear your concern about having the weatherproof cable included with the purchase of Nest Cam (battery), and we’ll pass it along to the right team as we’re always looking for ways to improve our products and services. Meanwhile, you can use the included power adapter to connect your camera to a power outlet for continuous power. However, please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
For questions and concerns about the performance and features of the Nest cameras, our dedicated team of support is ready to provide you with assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great. Picture is clear.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great! I own about 6 of them. The picture is super clear and the mic can pick up sounds or talking from a good distance. The magnetic mount offers the ability to position perfectly.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Set Up and Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was easy to set up with the out of the box directions. There are several videos on YouTube, but it was a very straightforward set up. I opted for the optional 15 foot cable over the standard cable as I already have a Google Nest Aware subscription and I wanted to have 24/7 monitoring. Having the back up battery is a nice feature though.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Ring cam but wanted to test this out as well. So happy I did. It connects to WiFi via 2.4 ghz AND 5 ghz networks (Ring does not) so I was able to set it up on my 5 ghz network and have less issue with congestion. This is installed on a fairly busy stret and relatively high up and the audio on this (both speaking and listening) through the cam is pretty good. The assistant interface for the history play ack is not as well set up as Ring but, the overall experience is a good one.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:App compatibility
Not exactly what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is good. Very flexible in placement, and batter life lasts a long time. My biggest disappointment with this product is I have used Nest products for many years, and this does not work on the nest app. Only the terrible google app. Very disappointing!! Only would recommend if you never had any Nest products before. If you have, I don’t consider this a nest product, as Google has sunk in their claws into the product line and killed a good thing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Mbrule328, thanks for sharing your experience with us on Nest Cam (Battery). We're sorry to hear about your disappointment with the Google Home app.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
If you´re willing to try, please contact our support team so we can provide further assistance and help you with your concerns by using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
So much better than Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After suffering through various horrible quality Arlo cams, this is a nice change. The picture quality is fantastic and the image loads quickly. I wish I had gone with google from the start.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eady to install, good pictures. Able to talk to person caring for house on them while we were out of the country.
I would recommend this to a friend - Cons mentioned:Battery life
Overall is good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Battery is not the best, but it’s not too bad as long as you set up the camera correctly that it doesn’t drain the battery too much. Recording is good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Felipe, thank you for sharing your review on Nest Cam (battery). We're sorry to hear that you're experiencing some battery issues with the device. The battery life will depend on factors including activity, temperature, and selected camera settings. We recommend reaching out to our support team so we can assist you with troubleshooting tips that may help improve the battery life of your Nest Cam. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Quality Product and Easy to Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super impressed with the quality of these cameras. I’ve built a great Google Nest and home system. So easy to install. I saw other camera security systems that would have been a nightmare to install with wires and cords all over the place. Google Nest was a great buy, especially since they were on sale.
I would recommend this to a friend - Pros mentioned:Camera quality
Our neighbors cars got burned down by arsonists
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt bad about my neighbors vehicles. They were set ablaze by some local hoodlums. I wanted to make sure my cars had some protection. So I immediately went to best buy and bought this system. Now its both a great deterrent and protector for my vehicles. Great quality video and has two way talk feature.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up Easy to install Great picture Good connection with google home
I would recommend this to a friend - Pros mentioned:Ease of use, Night vision
Better than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected! Great product, easy to manage and use! Night vision is a great feature too!
I would recommend this to a friend - Pros mentioned:Installation
Batters last longer then I though they would.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That battery seems to last a long time, and it was easy to setup. I just wish there was a setting to shut off the IR lights as they cause a glare on a window.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tckid, thanks for posting your review on Nest Cam (battery). We can see that you're experiencing some difficulties with the IR lights of your device. We'd suggest adjusting its position to avoid any glare. However, if you want to turn it off you can follow the steps here:
- On the home screen, select the camera you want.
- Tap Video.
- Under Night Vision, select from Always on, Auto, or Off.
Please be advised that if you switch Night Vision to 'Off' your camera will not automatically turn on night vision when it gets dark. For further assistance or additional questions about your Nest Cam, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They Are Awesome Work Perfectly And The Young Man That Helped Us In Your Store Was Very Knowledgeable And Helpful And Kind
I would recommend this to a friend - Pros mentioned:Camera quality
Great option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several of these around my home. I like the battery powered ones better so i don't need to try to drill holes through my home to get to an outlet. Battery lasts quite a long time, but it is dependent on how much activity the camera senses. Video quality is great both day and night and you can easily change the view angle with the strong magnet. This integrates easily if you already have other google home products.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Security Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome security camera. Easy to install and a little overpriced.
I would recommend this to a friend - Cons mentioned:Battery life
Solid camera addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already had a NestCam system, but we had some blind spots around the perimeter. As these are newer than the originals, they don't show up in the Nest App, but everything shows up in the Google Home app. The battery life is decent, with active cameras lasting 2 weeks, less active units lasting less.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Awesome cameras!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, video is great, highly recommended!
I would recommend this to a friend - Cons mentioned:App compatibility
Don't buy this unless you like the Google Home app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I like the camera itself, this generation does not seem markedly different than the 1st generation. The most irritating thing is that this camera can only be accessed with the Google Home app, which was NOT mentioned when I was buying this, and which is NOT as good an app as the Nest app that previously could be used. Google should not be able to call it a "Nest" product when it can't be used with that app. I would rather have the older camera due to that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi HeathH, thanks for sharing your feedback with us about the Nest Cam (battery), and we’re sorry to hear your expectations are not met.
We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We’ll share your feedback with the right team for future improvements, including our product information. If you need guidance using the camera features in the Home app, please feel free to contact us here: https://support.google.com/googlenest/gethelp