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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,768 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,easy to install and setup the quality of the video is the best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. Video quality is great and they are easy to setup and use. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than arlo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and connect to google home. Im ready to get more for the rest of the outside location.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home security setup. Yes you have to use the Google Home app. I honestly don’t see why this is such a big deal to some people. The cameras catch and record more with better sensitivity if you have them connected to a power source, but for the areas where this isn’t possible they are suitable. I have one on my front porch wired, adding another to the side for battery and I just ordered the floodlight for the back yard. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th quality of the cameras are good and has nice features. My only complaint is that there’s a delay in receiving notifications. Other than that, this is a great product.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi WaltDog, it's wonderful to hear that you liked the quality and features of Nest Cam (Battery). We're sorry to hear about the delays with the notifications.

      Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      For any other concerns you may have, you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an addition to the ones I already have installed. I’m impressed with the clarity and the distance it captures. I’ve been able to look at recordings and can see license plates and can see details of strangers passing along the perimeter of my home. For the price, totally worth it. I’ve bought and used ADT cameras that can’t compare to the quality I get from the Google cameras. I totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding cameras for security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is outstanding in all levels of light. Really love the ability to create an activity zone to greatly minimize false positive alerts and truly focus on the areas we're most wanting to monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera.. did the job i wanted. And great price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Not great with the cold. Battery life is about a month of casual use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Outdoor camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years after purchase, one camera will no longer charge/work. Not sure what happened but it stopped working after having an extremely windy day. Thought the purchase was worth it until that happened. The other one I had inside so that still works but the outdoor one is what I really needed. I’m afraid to put this one outside now.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Kayla. Thanks for sharing your feedback with us. We’re sorry to hear that your experience with the Nest Cam (battery) didn’t meet your expectations. We’ll share this information with the right team to work on improving our products’ reliability, usability, and use of various functions. In the meantime, we’d like to investigate your concern so we can look for all possible options to help you best. Feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great outdoor cam

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera is amazing for the price. its super easy to install and mount/dismount. its very easy to access on my google home app. its only take a couple hours to charge and have not had any issues with it. over all very satisfied with this purchase. i feel a lot safer since i got it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and quality pictures and video. Long lasting battery between charges. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the quality of camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security system. Love the camera. 100 recommendations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the Price of Two You Actually Get Less!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pack includes a bit of extra mounting hardware no one really needs (short security cables that aren't really secure?) and gimps you out of a whole wall charger and charging cable — despite being a 2 pack it only comes with 1 charger and 1 cable for both cameras but costs exactly the same as two individual kits that would each include a wall charger and its cable. In short, don't get gimped. Only buy the single camera kits.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there MrPen, thanks for taking the time to share a review on the bundled Nest Cam (Battery) pack. We're sorry to hear about your disappointment with the number of provided power adapters and charging cables. We'll certainly take your feedback into consideration and see how we can further improve how we bundle our Google Nest products. We'd like to assist you with any other concerns you may be having as our support team is always ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera. Love Google products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with these cameras. They last a long time on battery power. My plan though is to have them plugged in in case I lose power then they're on battery power. Picture is great. You can zoom in to a certain extent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Clear video and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest cam battery has clear video and 2-way audio. We had to get help to connect to our Nest Hub Max, but the phone techs were great and got us through the job.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 5 out of 5 stars

    Great camera, high quality, love the lack of wires

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Google's issues with app compatibility are annoying, I still like this little camera. In the dead of winter, the battery lasted 4 months on a moderately busy street, an outcome which I was very happy with. Looking forward for the Google Home app update that makes it easier to scroll etc but so far no complaints. Worth it for the sale price I paid

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there AlexV, we're glad to hear that you're liking the battery life and the Google Home app for Nest Cam (Battery). We do apologize if the limited support for app compatibility fell short of meeting your needs. We're always on the lookout for ways that will help us keep improving our products and the features we offer, and we'll certainly look into your feedback. For any other support needs you have on Nest Cam (Battery), please consider visiting our help page where you can find a wealth of information about the features of your Google Nest device. Additionally, you may also speak or chat to any of our support team on the same page and you may reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    New nest camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, easy to install. Only works with Google home, not Nest app

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    JD_Loves_His_Google_Cameras!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! This was our latest addition to our group of Cameras - up to 12 cameras now - great quality!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nest outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should I have the power cord attached all the time so I have constant recording , cause if you don’t plug in the power cable you only get clips when something happens, time will tell how the camera holds up outside picture quality is ok, could be better , wish it would track movement and zoom in by its self

    I would recommend this to a friend