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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,768 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to mount. The videos are clear during both day and night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a short time. Seems to be good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras! Best Buy is quick to deliver! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Outdoor Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, clean pics. connected to wifi with ease

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3 camera bundle and they work great with my google nest. I get alerts every time a person is seen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    No recommended for 24/7 recording

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera clarity is good but there is no 24/7 recording it records Only events.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, RohitP. Thank you for sharing your feedback. We're thrilled to hear that you're enjoying the camera quality of your Nest Cam (wired).

      With an active subscription of Nest Aware Plus, you can take advantage of up to 10 days of 24/7 continuous video recording with your device. This subscription unleashes the full potential of your Nest camera and offers excellent value for your money. It provides a unified payment solution for all your Google Nest cameras in your home, making managing your cameras easier.

      Furthermore, Nest's advanced algorithm continuously works to send you more intelligent motion and sound alerts around the clock. These alerts are highly accurate and focused on the events that truly matter, keeping you well-informed and aware of what's happening in your surroundings. To explore more of the fantastic features that your Nest Cam (wired) can offer with Nest Aware, check out this link: https://support.google.com/googlenest/answer/9546397

      You may reach out to our support team for any other questions or support needs you have with your Nest Cam (wired) by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's have great video quality and are easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup as well install both indoors and outdoors

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera, but the battery charge should last longer

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MichaelC. Thanks for sending in your review of your Nest Cam (battery). We're glad to hear that you're having a great experience with the device. We appreciate your feedback on the battery charge and would like to help find a better resolution with your concern. We recommend reaching out to our team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery drains very quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very big and the battery drains very quickly.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DanteAns. Thank you for providing your feedback on the Nest Cam (Battery). We apologize for the inconvenience you've experienced with its battery drain issue. The battery life of the Nest Cam (Battery) can vary based on several factors, including activity levels, temperature, and camera settings. To maximize the battery life of your camera, we recommend adjusting certain settings. These include video quality, length of video clips, time between recorded events, and utilizing activity zones to monitor specific areas. By making these adjustments, you can optimize the battery performance of your Nest Cam (Battery). Here are some typical battery life scenarios for the Nest Cam (Battery):
      - Busy: Approximately 1.5 months of battery life (with around 20-25 recorded events per day)
      - Typical: Approximately 3 months of battery life (with about 9-12 recorded events per day)
      - Quiet: Approximately 7 months of battery life (with about 2-4 recorded events per day)

      It's essential to check the frequency of events you're receiving per day with your Nest Cam (Battery). If the short battery life is not directly related to the frequency of events, we may need to take a closer look at your device and understand what could be causing the issue. For further assistance, please don't hesitate to contact our support team. You can reach them by visiting this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google makes me giggle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Not the best camera out there but it is a great choice if you are already invested in Google/Nest hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cameras are working great, let’s me know when someone arrives, I like that feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indoor/outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great Would recommend. Works great with app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Cam Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras went up easy and working on my phone just fine. There were no instructions on how long to charge them. I had to go on line and look it up. Also the instructions in the package were printed in grey in 6/7 point type. VERY DIFFICULT TO READ. I had to take pictures and blow them up on my phone. Those marketing people think they are so clever, but they are not realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera so worth the price. Helps me feel safe at home

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 10 of these bad boys, along with the new google nest doorbell! Easy install, easy setup, easy maintenance, and easy to use in the google home app; Good quality, good video motion and clarity; Battery life is as expected on the highest video settings, highest motion sensitivity, longest event recordings. Battery takes about an hour to recharge when completely dead,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value and easy use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This continues to be an exceptional value with the service it provides. Set-up couldn’t be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good but battery life is horrible

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MakaylieD. Thanks for your insights on Nest Cam (Battery). We appreciate that you're liking the image quality of the camera. We do apologize if the battery life didn't meet your expectations.

      Your Nest camera's battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my 4th nest camera……. I luv them and they’re easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great these cameras are easy to use and the picture is very clear

    I would recommend this to a friend