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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,768 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for day and night views. I did get the cord to have it plugged in 24/7 due to higher traffic area. I also have one in my garage and I haven’t had to charge the camera battery yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't Go Wrong with Google-Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Google Nest ecosystem and this camera complimented with my older cameras. Easy to install and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a easy add on install on the nest system. Camera works great,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Used for added security monitoring for home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I really really nice upgrade from the drop cam pro that I own. I just wish those would also work with the system, but this works really smoothly with the new Google app Google Home so I’m giving it a go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System actually works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from the Arlo system which was terribly buggy and took forever to load so this was an upgrade in that sense. They also look fantastic! Only issue is that the quality of the video could be better, things that are not up close are rather blurry - no way I could read a license plate with a recording but I could probably describe the car color/make/model.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, lmondot. We’re glad that you like the Nest Cam (battery), and we appreciate you sharing your concern about its video quality. We suggest adjusting your cameras’ video quality that can improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596

      If additional help is needed, please don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Cam Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great in my backyard with clear videos! Easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does what it’s supposed to do, easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as descrbied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is easy to set up. Given that they run on batteries, you can practically set them up anywhere inside or outside the house. I've set mine up near our front door, and another in front of our garage. The batteries seem to be pretty good. Only charged them up once so far, and they're still good for another few weeks; and I have them for a few weeks already.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    If it's on sale, I suppose. But disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. I expected better. It doesn't seem to allow me to hook it up to the old nest app where my doorbell is connected. The nest app lets me keep record all the time. The google app only records when it is triggered and simply is not as useful as the doorbell camera, in comparison. Also, if you don't plan on having it always plugged in, it also kinda sucks.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi UserX, thanks for sharing the details of your feedback on Nest Cam (battery), and we’re sorry to hear your expectations are not met.

      The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays, your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control, as our team is working on bringing full functionality to the Google Home app.

      We’re not moving away from 24/7 video history. Our goal is to give users more choice. With event video history, we wanted our products to help you understand what’s going on at home easily and highlight the important activity for you. If you want to see everything that happens at home, we offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. We continue to invest in the use of both technologies.

      You’re always welcome to visit us at the Google Nest Help page for questions or concerns: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life is a deal breaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the picture quality and cloud features, as I have several other Nest cameras. Battery life was abysmal though. Getting a non-wired camera I knew I would need to charge the camera every once in a while. But it felt like every few days I was getting the notification that my camera battery was low. I ended up returning the cameras.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi BoboLoblaw, thanks for sharing your experience. We’re sorry to learn that you had battery issues with Nest Cam (Battery), and had to return it. Your feedback is important to us, as it will greatly help us in improving our products and services. We’re hoping that you’ll give Nest Cam (Battery) another chance in the future. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Nest Cams

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good cameras. Over time the charging cable has issues connecting well to the small contacts so you have to clean them each time you pull the camera down.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JFred. We’re glad you’re enjoying the Nest Cam (Battery). That being said, we hear your concern with having to clean the connector. Over time, your outdoor camera may collect dust, pollen, water spots, and other debris. Here’s how to clean it properly:

      1. Unplug your camera from the power outlet.
      2. Moisten a soft cloth with water and a little dish soap.
      3. Hold your camera steady and gently wipe its surface clean with a cloth. Keep soap off the lens.
      4. Rinse the cloth and wipe down the surfaces again to remove any remaining soap.
      5. Plug your camera back in.

      Here’s an article with more information: https://support.google.com/googlenest/answer/9254377 madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras at great price and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excelent cameras for outdor, simple to install and setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these already at my house and have come back to purchase more. I am also installing them at my parents house. Every easy to install and use. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Compatibility

    Rated 3 out of 5 stars

    Nest Cam Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is a pain. Only works with app and can't be monitored with computer. Costly

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ruthnurse, thank you for sharing your review here. We're sorry to learn that your experience with your Nest Cam (battery) didn't meet your expectations when it comes to monitoring using your computer. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We appreciate your feedback and know that we'll relay this to the right team for improvements on the products and services we provide in the future.

      If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    An Outdoor Camera?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not exactly what I was expecting when I purchased it but it has turned out to be something I'm enjoying. The thing that really stood out for me was in the instructions where it mentions that the camera is not waterproof, only weatherproof. Hmm... an outdoor camera that isn't waterproof?? Maybe I didn't read the description carefully enough before I bought it. I ended up finding a protected spot for it that works well but that really stunned me. After a month of use, so far, so good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't waste your money on this camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera sucks. I have 2 outdoor Nest wired cameras and I absolutely love them. I bought those years ago before Google and Nest merged. First, this camera cannot be added to your Nest app. I have read that the Nest app is going away and the Google home app will be the new one to use, but the Google home app sucks. The Nest app shows your cameras in one view when you open it. On the Google home app, you have to click on the camera to see the views. That's too many clicks and I can't see all my cameras in one view like on the Nest app. Second, the battery life sucks! We get maybe 5-6 days of battery out of this camera. Charging it once a week is just not feasible. I read online that this camera is a Google camera with a Nest logo and I feel like that's accurate. This is not as high-quality as my other Nest cameras. If I could return it, I would.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Azdmelissa, thank you for sharing your review on your Nest Cam (battery). We're sorry to hear that your experience with your device has been less than ideal when it comes to the app you use and the battery life. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We appreciate your feedback as it helps us understand better your preference and needs in the products we provide. Rest assured that we'll relay this to the right team.

      If you need further assistance with your Nest Cam or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice camera set for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for 1080p no color night vision but pretty clear picture and the subscription price is very good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Junior31625, thanks for sharing your experience. We’re glad that you find Nest Cam (battery) great, and we’re sorry to hear that its night vision feature didn’t meet your expectations.

      We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these is amazing to say the least. Battery lasts longer than my ring doorbell by a long shot and quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera with a couple of cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one other, both work great. Only complaint is they are easy to steal and you need to buy extra parts to secure it. Only other thing is having to pay for a subscription, I don't mind paying but $8 a month is a little high when you can get others for free.

    I would recommend this to a friend