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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,768 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good features, great camera, poor battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got wired nest cameras and the new wireless door bell. The nest camera battery has some really great features and the camera is great. My disappointment is in the battery life, it has needed charged 1 time and told me today we have 2 days left… that means 2 charges in 1 week. I’m going to return and buy another wired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Irishfire79, thanks being an advocate of our products. We are sorry for the poor battery life with your Nest Cam (Battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy integration, no need to run power. Added a solar panel for charging

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera system i bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and mount. Take cameras out of the box scan QR Code follow directions on phone and thats all there is to it. Video quality are very clear and audio as well. As of now i have 2 Nest outdoor cameras, 1 nest flood light camera, 1 i door camera and the google hub. Everything works amazingly together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily setup and managed. Open box price was negotiated and brought down as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch for sale prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy them on sale. Too expensive without sale prices for what they're capable of alone with paid subscription

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jenematalia, thanks for reaching out to our support team. We´re sorry to hear that Nest Cam (Battery) and Nest Aware didn't meet your expectations.

      For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.

      For any other support concerns you may have, please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Camera has good quality lags sometimes but other than that no issues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Good Camera. Bad on Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera overall is very good. I problem is that it does not work with the Nest app. So you have to use Google home if you want to use the old cameras with the new. With google home you can not use the history with the ond cameras

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi randerle, thanks for taking the time to share your feedback. We apologize if you’re unable to add your Nest Cam (Battery) in the Nest app.

      The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      Your feedback is important to us as it will greatly help us understand our customers’ needs. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camers, easy installation, wonderful priced.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    The battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has good picture and audio quality, however, it's hampered by the poor battery. The battery isn't just bad, it's awful. I returned it and got a ring stick up camera which has much better battery and accessories.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Moulton. Thank you for reaching out. We're sorry to hear that you experienced a battery issue with your Nest Cam (Battery) and that you had to return it. If you ever decide to try out any of our other Google Nest camera devices in the future, our support team will be readily available to answer any questions you may have. Please don't hesitate to reach out to us at this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, 3rd one purchased and no issues with any of them. Battery will drain fast in the cold winter months so you may want to hardwire to avoid any dead battery issues when away for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest camera indoor/outdoor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. i can watch in front of my house and feel safe. Also see packages

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest Cam, easy to use, charge & preferred over other cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it does the job with precision. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Surveillance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surveillance camera really works well. I would definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT & SIMPLE SET-UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest camera worked perfect. It paired up perfectly with my ring doorbell camera so I only have 1 APP that I use to view my camera activity. The installation was easy and quick by the GEEK SQUAD installers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy setup. Would recommend if you don’t have the ability to go wired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate that the solar charger has to be specifically a google nest one because of the proprietary plug used. Whatever is used to power the camera, the plug seems to be backward as the cord end loops out toward the camera instead of flowing back to the mount. having a little difficulty connecting with voice, but other than that the cameras are good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, NathanB. Thanks for posting a review about the Nest Cam (battery), and we're glad that you find your cameras good. We hear your concerns about the solar panel and the proprietary plug. We’ll pass this information to the right team for future improvements. Meanwhile, we’d like to learn more about your concern with connecting the cameras with your voice so we can help improve your experience. Feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture/Video & Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I get clear pictures, videos, in color with sound which I absolutely love in the mornings when the birds are all singing their happy tunes!! I have a very large area of yard I can see as well as my patio, I’m glad I went with Google Nest!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this camera for about a month with no issues! Very easy to set up and user friendly. Easy to install and I was worried about needing to charge it all the time. So far, it hasn’t needed a charge yet! Have already purchased a 2nd camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Product Of The Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. They look awesome and easy to install.

    I would recommend this to a friend