Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup up an use. Very clear picture and sound
I would recommend this to a friend - Cons mentioned:Battery life
Very dissapointed in this camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start out by saying that the design and quality of this camera is good (minus the position of the charging cable). I have metal siding, so I didn't have to drill any holes, the magnet is really strong, and holds well. I just had a series of storms come through my area and it fared well. It was easy to set up and looks great outside my house. Now, its time for the cold water; the battery is, as everyone has said, horrible. 2 days in and my camera was at 68% with 6 total events recorded between the 2 days... Google will try and tell you that battery life is based on many different factors, it is essentially their way of placing blame on you, that somehow its YOUR fault. not the case. I turned all recordings off, charged it to 100% and let it sit outside my home where temperatures in MN have been 75 on average. 3 days later it is sitting at 90% battery. Could I have gotten a faulty unit? Sure, anything that is mass produce will have some issues. But its left a bad taste in my mouth all the same. I don't know what I'm going to do at this point, but after al the hype, i'm not impressed
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MWPHennessy, we appreciate you taking the time to let us know of your experience with the Nest Cam (Battery). We’re sorry to learn that you ran into an issue with the battery, and that you don’t like the position of the charging cable. We’re always listening to what our customers’ share with us to identify areas we can improve.
Besides the time between recorded events, battery life also depends on activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, and using activity zones to monitor specific areas. Below are some typical scenarios about the battery life:
Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical - About 3 months battery life (about 9 - 12 recorded events per day)
Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We suggest adjusting the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. Check this link that might be helpful for you: https://support.google.com/googlenest/answer/10901611
If the issue persists after checking the steps above, you may reach out to us anytime at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Nest products rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great... battery life in the Winter suffers but because it charges quickly it isnt an inconvenience.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera i use it for my business it’s really cool
I would recommend this to a friend - Pros mentioned:Installation
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras were easy to install I had to upgrade my wifi but has been worth it
I would recommend this to a friend - Pros mentioned:Ease of use
Safe and secure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to view my driveway and back yard. This camera is easy to set up and view anytime anywhere. I have a nest account and have 4 cameras connected.
I would recommend this to a friend - Pros mentioned:Camera quality
Great value for these cams
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great, quality in sound and video are good as well. It took me awhile to figure out to reset them to a different router, luckily YouTube helps. I have one on a google cam stand the other mounted on the magnet mount. Feel very secured on the magnet mount.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy Configuration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google Nest cameras are easy to configure and install into a Google Home for monitoring. The iCloud storage is a reasonable price and by whole home, not camera #’s. Had a number of Nest cameras for years and adding.
I would recommend this to a friend Great hardware but worst software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Google home user interface is so bad compared to nest user interface.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, PremS. We recognize that migrating from the Nest app to the Google Home app involves a transition, and we are committed to making this learning process as easy as possible. The Google Home app provides a central location to manage and connect with a broad ecosystem of devices, including speakers, cameras, thermostats, lights, and many other products.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google cameras are awesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to set up, facial recognition works perfect, love that it notices packages and let you know that they are there and when they are gone, we definitely recommend all especially over ring products
I would recommend this to a friend Nest camera is fine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. I don’t love that they only come with a short cable for power as charging can be annoying but tolerable . I preferred the last version of the outdoor camera. Don’t like the need to move to google home with this version
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Vitti. We're hoping that you can get the most of your new Nest Cam Battery. We have some options that might help you, try to explore using a weatherproof extension cable: https://store.google.com/us/collection/accessories_wall?hl=en-US&compatibility=Nest+Cam+%28outdoor+or+indoor%2C+battery%29&productType=Adapters+%26+Cables
Good quality cameras, software is evolving
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cameras, do experience some latency from time to time which can be frustrating, I do not think it is my WIFI network, rather then ongoing integration of Nest and Google h/w and s/w. I would recommend to those who have done their research into their needs and can verify these meet them.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JimQ. We’re glad to have your feedback, and we appreciate that you like Nest Cam (battery). We’re sorry to hear that your experience is below satisfaction. We’ve taken note of your feedback to work on improving our products and services. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. You can change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
For additional assistance, our dedicated team is always ready to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup for a backyard camera I bought another for the garage
I would recommend this to a friend - Pros mentioned:Ease of use
New cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to installed. I have around tithe house.
I would recommend this to a friend - Pros mentioned:Camera quality
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality cameras with easy install. The cameras have a good quality picture at night. Very satisfied with the product will recommend to friends/family
I would recommend this to a friend - Pros mentioned:Ease of use
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to install, didn't take very long.
I would recommend this to a friend - Pros mentioned:Installation
Nice security and curiosity addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and setup was a little time consuming but successful on the first rookie try.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works amazing never have any issues with it
I would recommend this to a friend - Pros mentioned:Overall performance
It's all good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! This product is not new but it has been working w/o a flaw.
I would recommend this to a friend Good enough, but google sure is messed up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is decent, does its job. However now that google has fragmented the nest ecosystem, those of us that have "older" nest products now have to live with two different platforms. If I want to see these cameras, i have to go to the home app. Other cameras, to the nest app. History in one, not the other. Alerts from nest app and sometimes the home app overlap. Its silly.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Cywolf1, we're sorry to hear that you are not pleased with the move we made to the Google Home app for the new generation of Nest cameras, including Nest Cam (Battery).
Our goal for the launching of the new generation of Nest cameras is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest camera and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
You may transfer your old Nest cameras to the Google Home app together with your Nest Cam (Battery). Here's how: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to help you with your support concerns. Please reach out to our support team here: https://support.google.com/googlenest/gethelp