Customer Ratings & Reviews

I am pleased with this product however, after one month’s use the battery already requires recharging. It is setup with the basic defaults and a maximum of 30 sec recordings. I get about 15 events a day so did not expect that to drain the battery so quickly.

I can’t get the camera to pick up the last 4 digits to connect camera and it doesn’t let me manually plug in. I guess it is not compatible with my current Nest System. Very frustrating. I am going to return. I gave it an average because I am sure it works great if I could get it going, I am returning the camera.

The battery life is no where near advertised. I get about a week on a charge. They could last much longer if there was a way to trigger them on and off with Google Home Automations or even a simple turn on when away, but sadly no such setting. Can't even schedule them on or off at certain times of the day. People have been complaining about this since they came out, but Google has yet to remedy this.

We wanted an outdoor security camera that would provide us with a wide view of the entrance to our house. This camera does a great job, unless it is VERY cold, which is a known issue.

This was an open box item. Best Buy's assessment was "excellent" though. While the camera works, the QR code was missing and the adapter for charging the phone does not work. I wouldn't call the item "excellent."

It is misleading for Google to call this new Google Nest Camera Battery a "Nest" camera. It does not work with the Nest app along with all of our other Nest cameras. It cannot be accessed online from a computer along with our other Nest cameras on the Home Nest website. Further, unlike our other Nest cameras, we cannot manually edit clips from video history and cannot even gather a video clip from the Home Nest website from a computer. Google says it's "committed to providing a seamless Home app experience for our [Nest camera] customers." Then why can't we configure our existing Google Nest cameras and doorbells and view their history from the Google Home app? Why can't we access the new Nest camera online from our computer? Why do we have to use two different apps to get notifications from our Google Nest cameras? Why does the new Nest camera not have the Enhance feature present on our existing Nest cameras to set zoom when recording history? Why can we only get email notifications from our existing Nest cameras and not this new Nest camera? This is NOT "seamless." Releasing this camera without having this in place and instead promising to improve it sometime in the future is like selling a new car and saying "sorry, unlike your current car, reverse gear doesn't work right now, and the windows and air conditioning also don't work right now; we're working on adding those features in the future. And by the way, the old model is no longer available." As a long-time Google Nest customer, I am profoundly unhappy with our new Google Nest camera, which we purchased because the previous Google Nest outdoor camera is no longer available. This new camera is really a "beta" release and Google should be compensating customers for testing its as-yet-unfinished product.

Sure the picture could be a little clearer. Sure the plug should plug in the correct direction, but the cameras do what I need them to do. I can see people at my backdoor, front door, driveway and side of house. They are super easy to mount. I even installed outlets by all the cameras (yes, I am handy), but wished they made a waterproof cable that was only 6 feet long. Overall these are good, not excellent, but good.

Longer the quality and durability. Long battery life with clear sound & picture!

Great addition to my Google Home network. Cameras have Great sounds and video for the money. I do have them both hardwired in to get live video all the time. Want to add another for the back of the house.

I have 6 Google cameras so far and I think this last purchase (Google outdoor wireless/battery) will be the last. It's sad as I was hoping to buy 2 more outdoor but I'm now re-assessing other cameras. I hope Google and Bestbuy stops selling these as it is shortchanging their customers. Aside from removing most of the original Nest features like the ability to scrub videos, if you look at Google community you will see that there are lots of issues around the battery options. The wired are OK. I've never had problems with Google/Nest cameras (I think I have all of them except the floodlights). This one purchase for my 2nd time charging it (about 6 months out from purchase) took way past 12 hrs. I strongly believed I've got a defective one but Bestbuy wouldn't honor the warranty since I did not purchase the GeekSquad plan. So I guess there's no point anymore to buy directly from BestBuy then. If you must buy it, at least purchase directly from Google so you'll have the history and the possibility of getting support. I'm now stuck with this one odd camera that I would have to leave overnight for charging in the future which is not supposed to be.

The original Nest app was so much better, smoother, quicker and more user friendly than the Google Home app which is a tragedy... I don’t know why google had to lower the quality by making these none-backward compatible with an awesome Nest app that they decided to decommission and use Google Home instead.

LOVE!! Easy to mount, and easy to use! We had a lot of work going on at our new house and the ability to communicate to the different people working through our camera was incredible! Very clear speaking on both ends and the camera has a huge view area. Love these! We have 3.

Really clear views of people and my packages when delivered.

Cameras work great! easy to install and with NEST aware sub they detect faces and always capture motion and send me notifications.. Paired with a couple solar panels so i wouldn't have to charge them all the time

Bought these as a Christmas gift for my father. Very easy to set up and install.

Good product but sometimes have issues connecting to the WiFi connection cuts iut

So far not a bad camera. Still getting use to it. Going to see how long the battery life last

Great cameras and easy to install. I already have the first-generation next cameras, but these wireless are even better.

love them very clear picture and verry good sound.

Ok camera for live but quality is sub part and battery only lasts a few days. Doesn't record movement or notify. Someone hit our trash cans and the camera didn't record anything. Only good for live viewing.