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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,768 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera it needs to be close to the wifi so it doesn't drain the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth the money if you’re invested in Google

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Long battery life as well. Simple to Mount and set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new cameras! I feel super safe at home now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Has worked for me for years and kept my home safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera I love this. I can take it and point it anywhere on the outside of my home or inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hold a long charge (Months) in low traffic areas and easy to install. The recharge is fast too. It also allows you to direct plug in if you have access to a outlet. I like it doesn’t need a power source where you install.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Unreliable performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive product with unreliable and terrible performance. You do not have access to old footage, only seen events. I can walk right past these cameras and half the time never trigger an event. About 80% of the time when you open the home app the cameras say no connection and takes clicking refresh over and over. I do not have the same issues with my wired cameras however when i add all of my cameras they all start to glitch. My wired cameras will record a few seconds and then say video not available for a few seconds and the footage is basically useless and you’re unable to connect and watch the footage live. Eventually (days later) the footage is magically available. When i remove any 1 camera this stops. So imagine you hear something outside and want to check out what’s going on. Only to be met with a black screen that says video unavailable refresh for 30-45 seconds. Knowing the device doesn’t pick up events half the time and there is no video history.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. Thanks for sharing your experience with your Google Nest Cam Indoor/Outdoor wire-free. We’re sorry to hear you’re having trouble viewing the live video of your cameras. Sometimes, you might notice a slight delay between your camera’s live video stream and what’s happening in real-time. This is similar to other video streaming services. If the delay is longer than usual, we recommend checking out this helpful article:https://support.google.com/googlenest/answer/9259827

      If the inconvenience persists, please contact us here at your convenience: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    App needs improvement.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate battery life but disappointed it doesn’t work with nest app. Have to have both apps, because google app not as good as nest app. Two of my other cameras won’t open in google app automatically and not as fast as nest app. Don’t think I will by any more products until there is improvement.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi JayD, thanks for posting a review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations.

      Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      Our support team is always here to help. If you need assistance, feel free to contact us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy to install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and set up, connected to the google app in no time wide angle I can see my entire backyard

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Wireless Outdoor Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! Picture quality is amazing and I appreciate the ability to mount it anywhere that my WiFi will reach! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I think a this is a good idea for low traffic areas to preserve the battery life. So far after 1 day and not full charging it it only lost 1%. I haven't even begin to set zones. Picture at day or night is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great starter laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good starter laptop. I've had it for a month now with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    google nest camera indoor/outdoor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera, perfect images, the ´problem´is that should be available in black....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this store. This camera is clear and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, clear and able to hear audio great love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, battery life was less than expected.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for reaching out. We´re sorry to hear that the battery life didn't quite meet your expectations. Battery life of Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work very well and have an excellent picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Healthy dogs, good notifications.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I did purchase an aftermarket security device for my security device, which anchors it to the wall. Otherwise, the software keeps me up to date, and I know how often the dogs are walked in my neighborhood. Neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely really liked these cameras and they are so easy to use and assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Camera!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For home security and monitoring, Google Nest Cams are the absolute best in clarity and access in the Google Home App.

    I would recommend this to a friend