Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Love the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera ,few software issues but fixed after an update
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Muky, thanks for giving us a review about the Nest Cam (Battery). We're sorry to hear that you had few software issues, but are glad that it was fixed after an update. We hope you’re making the most out of it. And if you run into any concerns around the features and functionality of the Nest camera, feel free to let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great hardware, lacking software.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From a hardware standpoint these are great, the magnetic mounts work well and the picture quality is wonderful. But like other google products, the software is irritating. Constant changes and updates, just integrated into google home for "simplicity", and pretty much worthless without paying for their Nest Secure subscription. Google has also recently started shutting down older Nest products, so feels like its only a matter of time for these?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Thank you for providing your feedback. We greatly appreciate your insights, as they are instrumental in enhancing our products.
Should you require additional assistance with understanding the functionality of the software in our Nest Cameras, please feel free to reach out to our Help Center or contact our support team directly: https://support.google.com/googlenest/gethelp?hl=en
We’re always happy to help!
- Cons mentioned:Battery life
Overall believe this is a Fail on Google/Nest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera and the convenience to put basically anywhere within wifi service. Otherwise a trash product from Nest. The biggest problem I have is they do not work with the Nest app, where all my other cameras are. Only on Google Home. Problem two which isnt as big a deal just annoying I knew they were battery yes, however I expected the charging cable to be a simple usb perhaps. No, not the case it is a specialty magnetic cable that to get one with any sort of length you have to purchase it separately.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MCFD78, thanks for sharing your feedback with us about the Nest Cam (battery), and we’re sorry to learn it’s a disappointment for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We're always here to help you improve your experience. If you run into an issue with your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Great range and clarity. Will buy for backyard
I would recommend this to a friend- Pros mentioned:Camera quality
The best camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the whole house with these cameras and they are the best, real-time video, immediate notifications, battery life, history
I would recommend this to a friend - Pros mentioned:Camera quality
Google Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This generation camera is a significant improvement over the previous generation.
I would recommend this to a friend Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system for the price. Easy to charge and attach
I would recommend this to a friend- Pros mentioned:Overall performance
Outdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does as advertised very well. I use it outside and have had no issues with it. Works great.
I would recommend this to a friend Enjoying the Nest Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to have this on my Google home app. A few things I am not happy with. It seems like it doesn't capture people as soon as they get in range of my area. When viewing the history it seems to take forever to view or the viewing stops. They should change on the history that I pick and choose what history I want to delete.
I would recommend this to a friend- Pros mentioned:Camera quality
Cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Cam Use Good Spy on other people in your house at all time
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest products were the best cameras in the market until somebody had the great idea of switching to the Google home app
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, StraightUpHerbs! Thank you for your feedback on the Nest Cam and its integration with the Google Home app. We appreciate your loyalty to Nest products and understand that changes in the user experience can be impactful. We want to assure you that the transition to the Google Home app was aimed at providing a more unified and streamlined ecosystem for our users. We value your input and recognize that changes can be challenging. But what we can assure you is that we're always here to help. We have a dedicated support team available on the Google Help Center to answer your questions and address any issues you may encounter. You may reach us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Battery not efficient in cold weather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase. However, you’ll want to use with the power cable. Battery does not hold charge very long especially in cold weather.
I would recommend this to a friend - Pros mentioned:Camera quality
Well built, good image, reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, good image and reliable. I use multiple packages of these to have a full outside view of my home. Works with my ADT system, and separately viewable from Google.
I would recommend this to a friend - Pros mentioned:Camera quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Picture quality is great for a camera! Worth all the money
I would recommend this to a friend Not built for outdoor use! Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Additional pair of eyes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an excellent exterior camera for our 2nd home away from home. It allows us to check on it when we're away.
I would recommend this to a friend Go Online for help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to get it going but finally things fell into place. They need to put full directions on the box. I was looking at it look at me looking at it for a while. Then it watched me and I saw me. Finally, and on my own, I got things worked out. Thank God for being able to go online for help.
I would recommend this to a friend- Cons mentioned:Battery life
Nest cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup battery life is weird sometimes it drains faster then other times also does record enough wirelessly only 3hrs
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JasonF. We want to help you to get the best experience with your Nest Cam Battery. To get a better experience with the battery life of your device, visit this link to find some tips that might help: https://support.google.com/googlenest/answer/10901611?hl=en&sjid=17182691243414424258-NC
Needs more storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work well, so wish that they came with at least 24hours of free recording storage but only saves a few hrs. The app could use some updating.
I would recommend this to a friend- Pros mentioned:Camera quality
Unbelievable so clear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up works great. So so clear even at night.
I would recommend this to a friend