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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,768 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cord free because of the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go wireless since my kids wanted to pull out everything plugged in the room. They can’t take this one down. Liked the wired one better since I didn’t have to charge it, but my kids decided that this is the one we’re using

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to setup up and place in spots. Link to phone very easy as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cam Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Camera is great, only downfall on this is you have to recharge. If you have to buy this product, buy it with solar power attached to it, so no recharge needed. I will buy it later when I get tired of climbing the ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best outdoor cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Simply Safe and other brand, but this is the best for me since didn't need to sign up and the fact that I already have Google account. Battery last decent, but easy to take down to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super great! I haven’t gotten into the settings of it yet but just with a basic setup it records when someone walks pass and I got it hooked up to my Alexa echo show 5 on my nightstand. I have it at the front door and you can communicate through it. The speaker on it is loud and clear and the mic is great too. I’m not looking forward to customizing it more so I’ll probably leave it as is. It comes with a white security cable also so you won’t have to buy one. I bought an extra pack of security cables not knowing that the nest comes with one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for the google home power user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device knowing about the google home app integration and I absolutely love it. I wanted a camera that would work seamlessly with my google home network that I already have and this camera does that better than any other camera that I've tried on the market. I use this camera as a wired outdoor camera so I can't comment on battery, but I bought this camera for its AI detection and 24/7 recording feature with the nest aware subscription service ($12) and it does both very well. Nighttime detection and visibility are also pretty good for only a 1080p camera and no spotlight. Overall if you're looking for a camera that working seamlessly with google home packed with unique and helpful features and also using it in wired mode, I'd highly recommend this camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Neat cams sre great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation no cords to worry about. Battery life is impacted in cold weathet under 30 degeees. But sunmer is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality product, easy install, couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Here looking at you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera knowing that somebody is always watching.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Picture, sound, everything is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gave it a 5 star but was a little disappointed as they only come with 1 charger so you can’t charge both at the same time. If I would have known I would have purchased them separately so I could have had a charger for each. Other than that we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing, the features really sync with the Google home app. The picture is clear and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install. peace of mind that I can check cameras from my phone app. Thinking about buying additional cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es increíble lo que dura la batería, imagen nítida, las notificaciones a tiempo, en vivo , perfecta

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es increíble lo que dura la batería, imagen nítida, las notificaciones a tiempo, en vivo , perfecta

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome addition to our home network...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Easy setup, stay charged for a long time, work year-round. Easy to dismount and charge when necessary, and picture quality and sound are great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras easy to set up. Ordering was simple

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nest Battery cams so so poor choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy it takes forever to connect battery life is poor compared to competitors and is forever disconnecting from my WiFi which is the nest hub system. Blink cameras are much better in my opinion

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, user480158. Thanks for reaching out to us. We're sorry to hear that you're experiencing battery life and Wi-Fi disconnection issues with your Nest Cam (Battery).

      Here are some recommended steps that may be helpful with the Wi-Fi connectivity issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - Check for possible sources of interference such as the thick walls and appliances in your home.

      Battery life of Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, only charge them every 2-3 months . The night vision works very nice, it has a speaker with the mic so you can easily talk to whom ever you see.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised, looks like a better quality picture on event based recording then my outdoor cam iq which was much more expensive.... don't know the quality on 24/7 when hardwired.... app could be improved....

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi przemko, thanks for taking the time to share your feedback with our support team. We're glad to hear that Nest Cam (Battery) is getting better quality images on event based recording. When hardwired, you get the same image and video quality, but with the added ability to continuously record 24/7.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest