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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,768 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cameras and the price was very fair and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras ever I love them they work so great. I have kids and when I got to work I can watch them from work each what’s happening in my house from anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera but has video length limitations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest wired cameras. This battery camera was only working in 20 seconds intervals whenever there was activity which I am not crazy about. I don't have that limitation with my wired cameras. I ended up buying the electric cable to extend the length of video recordings.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LoveMyTV, we're glad to hear that you're loving the new generation of Nest cameras, including Nest Cam (Battery). We're sorry to hear that you aren't a fan of the limited video recording. The continuous video recording isn't available with Nest Cam (Battery) to preserve battery life. We do appreciate that you purchased the cable to hardwire your Nest camera. We value your experience with our products, and if you have any other support needs with Nest Cam (Battery), our team of support professionals would be happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when I’m allowed to put cameras all around my house wired or wirelessly. Great quality and reliability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it was intended to do which was provide security to my mobile home while Im away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible overtime! Dont recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with these cameras. They work well in the begining and as time goes by the video quality goes to crap and the cameras stop connecting altogether. Every update released to the Home app seems to make things worse. If you dont care about security and throwing money away then these are the cameras for you. Worse is that they just jacked up the price to their subscription to habe these garbage cameras running. Worse buy of all hands down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my backyard it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cameras for the money. Only vulnerable to thieves smart enough to use wifi manipulating technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Quick and easy

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This camera was easily set up by GeekSquad and has been simple to operate since. I like that it quickly opens on the GoogleHome app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery life is great !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved Nest app but transitioned to Google home, still getting used to it , has a great quality but only records pieces ,not 24 hour videos. I would rather do plugins,but if you’re installing it on a tree or Far from and outdoor electric outlet, Thai is the best camera to buy , life battery last for 30 days or more !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Don't do it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my review has nothing to do with quality of the product, but everything to do with the service of Google. Ignore the name Nest on these cameras - it's all Google. You are forced to use Google Home and can not view any recorded footage on a computer. They will make you download the Nest App - but you can't use it with this device. When you first sign up they give you the option of signing up for a plan - but never bother to tell you that there are two plans to choose from. A basic plan and a plus plan. If you want to upgrade down way, per Google, they will double charge you. So you pay the $60 for the basic plan and then the $120 for the plus plan. If you don't heed my warning and buy this door bell or buy the cameras, sign up for the Plus Plan because the basic plan is garbage. I originally bought the doorbell and cameras so that I could have access to the emergency call features that are included in Nest Aware - but guess what? It refuses to verify my address, hence can't use that feature. Called Nest Support, they transferred me around five times before they said an engineer would be in touch. Weeks later, no one had gotten back with. This apparently is a common issue and Google doesn't seem in a hurry to correct this issue. So basically I'm stuck paying for and using a device I hate because per them, they don't do refunds. As for the quality of the visuals and the installation - wonderful. The picture is amazing and the installation was easy and I had no issues connecting to any of my devices. But under no circumstances would I ever, ever recommend this device to anyone due the customer service of the company.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting your experience about Nest Cam (battery). We apologize that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have. Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please give us another chance to improve your experience and reach out to our support team again. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does better than expected!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat addition to our backyard and home security system. Integrates fantastically with existing Google home network family of products. Clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Googke nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big google fan i have google smart devices all throught my house and needed a camera so naturally i got a nest camera works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is an awesome relief for any home security needs, definitely worth checking out for your next home purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and is good security can see all the animals that come at night When I’m away it alerts me of deliveries and people who are at my door

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Another great product from nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean pic, wide angle view, good battery lofe

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy set up! But check your settings.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Just make sure you set the active areas so the camera doesnt pick up trees, flags, car on the street. I set for just our driveway. Otherwise the batter will drain too fast.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CLou, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).

      The other ways you can extend the battery life of your camera is by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera to mount outside on your home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality camera that is pretty straightforward. It works with all my google home stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality above expectations. Capture a 180 view from where installed which surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras and very easy to install and use .

    I would recommend this to a friend