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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,768 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good product and great quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was exactly what we needed and provides a good picture for our backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent home camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cam with a simple look that blends in to the home. Wide view and motion detection works great even though I installed it at about 10ft high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to get if you need temporary surveillance in or outside your house. Easy install. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security Cameras at Best Buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the backyard or garage, notifies you when there is movement. Detects sounds and lights. Has built-in speaker to talk with people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Camera review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it was easy to install and connect to our existing Nest system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. Held up well during a severe strom with hail. Needs strong wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 if these for indoor and outdoor, works very well , added solar panels on a few to help self charge

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be better than what I was expecting! Great camera quality and easy to install. Absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a fan i switched because i had the doorbell feom arlo. I kinda miss arlo as it was good at dected people vs animals. I love the fave reqiginition though. The intercoms are great.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for outdoor activities. I like the night capability and great motion sensor detecting movement around

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not bad IQ was better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed tons of Nest/Google products for clients and myself as well but this new line up is pretty disappointing the is no option for an mounted on post product, the battery life is not great, no 4k recording, and the way it deals with network upgrades is really obnoxious half the time you have to remove the camerafrom the app and factory reset the device just to get it on the new Wi-Fi. Now that being said the price is ok, the fact that it actually does run on a rechargeable battery for certain circumstances is nice, and does not require the nest app is a plus.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello David, thank you for sharing your review. We're sorry to hear that your experience with Nest Cam (battery) has been disappointing when it comes to the overall performance of the device. Your feedback on the updates is appreciated and rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go, please reach out to our support specialists and allow us to redeem ourselves and help find a better resolution for your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Nice Camera but Google not so nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, however, Google makes you use their APP for it instead of the Nest APP. So now I have most of my cameras in the Nest APP and this one in the Google APP. Poor management on Googles part....

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ChrisM, thanks for letting us know about the issue you're having with Nest Cam (Battery) and the Google Home app. We're sorry for any inconvenience this experience may be causing you.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - If you're willing to try, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them absolutely amazing picture and love how easy it is to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome ! Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ‼️ loved it. Get Nest aware subscription through Google store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Needs an app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality but lacks a good app to review camera and ease of pulling up to watch camera. If there was an app I’d give 5 stars

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JuliaW. Thanks for posting your review on your Nest Cam (battery) here. We're sorry to hear that your experience with reviewing or watching video and live feed on the Google Home app has been less than ideal. There is a web version of the Google Home app that makes viewing live streams from your camera more convenient for you. You can check more details about it by visiting this Google Help article here: https://support.google.com/googlenest/answer/9241220

      If you need any help in the future, please don't hesitate to contact us on our Google Help page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy + Smart Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my sisters salon, very easy to set up, and no need to keep worried w it’s long battery life and ease of use. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GOOGLE NEST

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST QUALITY CAMERAS FOR YOUR BUCK. I PERSONALLY LIKE THIS BETTER THAN THE RING CAMERAS. THE MOBILE APP MAKES IT SO EASY TO USE AND IT WILL RECORD FOR FREE FOR 2 MONTHS, SAVES CLIPS

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GOOGLE NEST CAMERA

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST QUALITY CAMERAS FOR YOUR BUCK. I PERSONALLY LIKE THIS BETTER THAN THE RING CAMERAS. THE MOBILE APP MAKES IT SO EASY TO USE AND IT WILL RECORD FOR FREE FOR 2 MONTHS, SAVES CLIPS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they do the job . As long as you have good wifi they do really well . Battery last about a month with high sensitivity frequent traffic . Mid sensitivity with low traffic you can get 2 months off a charge .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great quality and smart features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the build quality is great on these and the video quality is great! if you already subscribe to nest aware, these are a no brainer.

    I would recommend this to a friend