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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Nest Cam Indoor/Outdoor Wire Free Security Camera, particularly its great camera quality and ease of use. Many users also appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns regarding the camera's battery life, app compatibility, and occasional connectivity issues. Additionally, a few users have noted that the motion detection range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,768 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, great quality video and audio, and provides great piece of mind. The only drawback is there's no native HomeKit support but we're looking into the Starling device to bridge that gap.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Voltaic, it's great to hear that you liked the great video and audio quality of Nest Cam (Battery). We´re sorry to hear about your disappointment with the limitations for supporting Apple's HomeKit.

      We also appreciate that you´re looking for options to help bridge both platforms. However, sharing your account email and password with unauthorized websites or apps can compromise the security of your home and personal information and no Hey Google partner will ever need your Google password. We recommend checking further on any potential risks and issues that you may encounter in the future. For more information, check out this help article: https://support.google.com/googlenest/answer/9295217

      We´ve taken note of your feedback and we´ll make sure to pass it along to the right team since we´re always searching for ways to keep improving our products and services. In the meantime, if you need further help, please reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nest cam indoor outdoor wire free

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a year ago. I love it so far everything is great. I highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being unhappy with a Swann NVR based system and an Arlo system I changed both of those out to Nest. The Nest system seems to run a little slower than Arlo did, but overall for the price, build quality, ease of setup, and ongoing subscription prices this was a great upgrade. Major gripe about the 2-pack was it didn't come with 2 chargers and cables, just one set, so I got shorted and should have gotten the single pack cameras. Also, I bought some wasserstein security mounts and then found out that the nest cams came with a security cable already.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi finjam, we appreciate your feedback on Nest Cam (battery), and we’re glad that you find it a great upgrade. We hear your concerns, and we’d be happy to share this with the right team to work on improving our products and the services we offer, including product information.

      Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. We also understand that having two charging cables for your cameras can be convenient for you. If you want to consider connecting your cameras to a power outlet for continuous power but you only have one charging cable and adapter, we suggest reaching out to our support team anytime so we can figure out a way to help you best, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Indoor/outdoor Google camera set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy setup. Excellent value as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camaras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. The images are better than other camaras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love this camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! It perfectly films all of the outdoor activity around my apartment to help me feel safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using nest and other cameras for a very long time and I can tell you whomever says that these cameras are no good have no idea what they're talking about and are clueless these by far are the best I have used the clarity is out of this world the size of the cameras and the size of the magnets are outstanding! Even though the cameras are large they blend in very well, the speakers are also out of this world the clarity of the sound I can now talk to my dogs and they do listen through the cameras. Yes there's a new system to be used apart from the old nest cam but what do you expect it's a new company we get used to something it's hard to let go I understand but these cameras have outstanding clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google home cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work as expected. We now have 6 of these Google home cameras on our property and they work good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Maureen D’Angelo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great looking they blend in and work so well. The picture is very clear not fuzzy or distorted at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease to install the camera and the helpfulness of securing the lower part of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality across this product line and the app’s ease-of-use. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Battery lasts several weeks sometimes months depending on the activity. Only reason for 4 stars is I believe the video quality could be a little better. Grainey picture when zooming in at all. Nest aware is pretty good and easy to use.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Curtis, thank you for sharing your review. We're glad to hear that you're enjoying the battery performance of your Nest Cam (battery). We appreciate your feedback on the video quality and rest assured that we'll relay this to the right team for future improvements. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    They are getting better but lack refinement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the ai is good recognizing people and vehicles during the day great. At night it really struggles and makes bad calls alot. Cant upload video to your phone while giving a live feed so you cant see things while they happen if you get an alert. So look at your options should have done more research on my part

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, Hamman. We appreciate your feedback on the Nest Cam (battery). We’d be happy to investigate and make sure your device is running optimally. When you have time, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s an amazing product but the battery definitely could last longer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Next Cams - Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished installing. - simple to set-up in Google Home - purchased two sets, no issues - the magnets are super strong

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Battery Powered Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on these cameras last a long time and the video quality is great. The major downside is that they don’t work on the nest app, so you have to check history on Google Home instead.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Drew, thanks for your time sharing your feedback with us. We're glad to know that you find the Nest Cam (battery) great.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with our new Nest cameras was building a complete experience in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.

      We request for your patience as we’re working on a seamless solution. If you need help with any concerns about the Nest camera, feel free to let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Miss the nest app

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is great on this camera. Just wish I could use it on the nest app vs. The Google home app.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Travis. Thanks for posting a review about the Nest Cam (battery). We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority is to build a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices.

      We’ve taken note of your feedback for future improvements. If you need help with using the camera effectively in the Home app, you can contact our dedicated team anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest all the way!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all Google Nest products. This is easy to use, quality video. I love how easily it works in the Google Assistant app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, picture quality is excellent. Battery life is about a month on a full charge, in the app it will tell you when to charge the camera. Audio is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to these cameras from the blink outdoor cameras. Quality in the dark is better than the blinks cameras.

    I would recommend this to a friend