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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,768 reviews
  • Rated 3 out of 5 stars

    Won't tilt down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like this huge and heavy battery cam is only made to tilt up. Can't get it to tilt down, making it hard to capture everything. If put down, it's even worse. I've done everything I can think of, moved it around, backward, forward, nothing works. And because of the magnet, there are limitations. I have two of the wired cams with no issues. Even the battery op doorbell has no issues. But this is a headache for lack of better word.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kinda skeptical about how these would work out doors during the winter, but they did great! Awesome product! Well definitely use google products for home security going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Nest Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this battery Google Nest camera. The battery when fully charged will last months and it is so easy to set-up. Provides exceptional quality video and history with Nest aware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extra happy with this camera. It was easy to install and super easy to remove and charge. I have have zero issues.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Buy an electrical cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working so far, can’t believe they have gone to where you have to buy an electrical cord separate to keep it plugged in for continual live footage that cost an extra $35/40.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, TimM. Thanks for sharing your feedback on the Nest Cam (battery), and we’re glad it works fine. We hear your concern about having to purchase another cable for continuous recording, and we’d be happy to share this information with the right team for future improvements.

      Our goal is to give users more options. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. For people who want to see everything that happens at home, we offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. We continue to invest in the use of both technologies

      If you bump into any concerns about using the camera effectively, don’t hesitate to let us know by visiting us here so we can help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, can be a little tricky to get the hang of. Especially recharging them. I have to do often with activity.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outside camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had to return the first one that was delivered, because it wouldnt come on with it being fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these camera's. Now i can see everything going on at home in the common areas

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy mounting and great video.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read lots of commentary about battery life. Battery life is fine… been using them for weeks and both batteries are still at 70% or better. Video quality and face recognition are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Google outdoor battery camera. Excellent images.. Voices are clear with no excess noises like on a ring camera. Google products.. Can't go wrong

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. However if you put them in a high traffic area the battery life decreases substantially.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great especially with other Google Products. Bought it at Black Friday prices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...with small caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and work very well. Tried using it with the Wasserstein solar panel (high output version) and that worked well in a very high traffic commercial parking lot. After about a 1.5 weeks I got a notification that my battery had dropped to about 70%. Pretty good as the panel was in a shaded area with no direct sunlight. Ultimately I choose to get the power cable so I could have continuous recording as that is the only way to have all video instead of just clips of activity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, clear picture, easy to install,,i can't review on battery as i have them all ac power...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 7th camera. They work great. One issue when it gets extremely cold outside during the day, it switches to B&W. When it gets above 20, back to color.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Underdog. Thank you for posting your concern on your Nest Cam (battery). The recommended operating temperature of the device is within -20°C to 40°C (-4°F to 104°F). We'd like to investigate further and help identify the cause of the issue so we can provide you with steps in improving the performance of your device. Please reach out to our team of specialists on the 'Contact Us' page of the Google Nest Help site here for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Nest battery camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the Nest battery camera; would it be a lot simpler to have the new cameras appear in the NEST APP until such time that the HOME APP is improved? And to be honest we all know that is a minimum of 6+ months and even then, not all the functions will get migrated. I'm just going on the Google's track record here. 1 step forward 4 steps back seems to be their way. This is so disrespectful to the current customer base. These new cams are so different because of the Google HOME app that they should have never had the NEST name connected to them. ... just my opinion. Shame on you Google. You have more resources than just about any company, and this is what you release?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Haywood, thanks for trying the new Nest Cam (Battery). We're sorry to hear about your disappointment with the move to the Google Home app, and with any difficulty you may be having, migrating to a Google account.

      We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - You may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We'd like to help you further with the issue. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. Easy set-up and install. Very simple to pop off and charge, it lasts a long yime

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work so great. I just love them. I would suggest them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use, works with google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, works with google home ecosystem. those wore the two most important things for me. definitely needs to be installed high enough but not so high that you can never get to it.

    I would recommend this to a friend