Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and performance are great. Bought these to upgrade surveillance and was a good choice thus far
I would recommend this to a friend - Pros mentioned:Camera quality
Cámara
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can see and hear everything so clear. Its notifications are so on point. It has not late response
I would recommend this to a friend - Pros mentioned:Ease of use
My 3rd Google camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat little addition to my existing setup. Install and setup was easy. Quality is as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Best camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first and definitely not my last one of the top 3 on the market
I would recommend this to a friend - Cons mentioned:Battery life
battery life to be improved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very convenient to install any place around your home, but the battery does not last long, i mean only few days, which is very inconvenient
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, ChrisJ. We appreciate that you like the functionality of the Nest Cam (battery). We hear your concern about its battery life.
The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for tips on how to save the battery: https://support.google.com/googlenest/answer/10901611
Meanwhile, if you think that the battery life is significantly lower than expected, we welcome you to contact us anytime so we can investigate and help improve your experience, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These camera are great. Very easy to install and set up. Always working when I need them to be
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Best Buy Naples has been AWFUL in getting back to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.
If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152
If you need further guidance, please do not hesitate to contact our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, solid battery life. Very easy to install
I would recommend this to a friend - Pros mentioned:Ease of use
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Went up well and connected well to the internet.
I would recommend this to a friend - Cons mentioned:Battery life
Mount Anywhere!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera. Love the ability to mount anywhere. Battery life could be better but is still pretty solid.
I would recommend this to a friend - Pros mentioned:Night vision
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was concerned at first about battery life, but they actually last a few months. The quality at night is amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Nest cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 3 cameras and had them installed by the Geek squad. Their service was e xcellent n ca.eras r working great.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. The cameras are very clear
I would recommend this to a friend - Pros mentioned:Overall performance
Good Buy !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the use of this device and it serves its purpose.
I would recommend this to a friend - Pros mentioned:Night vision
Google cameras
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras work great, especially paired with a Google home nest. The night vision quality is also very good
I would recommend this to a friend - Pros mentioned:Ease of use
Nice cameras, but like the old Nest App better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are easy to set up. I liked the old Nest app better than Google Home, but these new cameras only work with Google Home.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Mike, thanks for taking the time to share your feedback with us, and we’re glad that you found the Nest Cam (battery) with ease of setup and use. We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app.
Meanwhile, We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. And if you need help with any concerns about the performance and functionality of the camera, You're more than welcome to let us know here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Superb performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see you and everyone else that gets close to the driveway!
I would recommend this to a friend - Pros mentioned:Installation
Awesome cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with easy set and installation. Highly recommend if you want one ecosystem and prefer the Google platform.
I would recommend this to a friend - Pros mentioned:Camera quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent for the price its worth it
I would recommend this to a friend