Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Okay for my purposes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very not impressed by how quickly the battery dies. It seemed to last longer at first and now I have to charge roughly every other day… but it is in my chicken run so I can check on them while I am at work.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi APeake, thanks for your insights. We're sorry to hear that your Nest Cam (Battery) quickly dies out.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent, works perfectly in any ambient (interior/exterior).
I would recommend this to a friend - Pros mentioned:Ease of use
Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Floodlight camera and another one of these. Simple to set up and work great.
I would recommend this to a friend RAGS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe they only send one charging cord for both cameras.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hey DarrellO, thanks for the review, We understand your disappointment that the second cable isn't included. You can find a replacement cable on our Google Store: https://store.google.com/us/product/nest_cam_charge_cable?hl=en-US
- Pros mentioned:Camera quality
Better than blink and others for sure worth the it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice packaging and quality camera. Better than blink and others
I would recommend this to a friend - Pros mentioned:Camera quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These 3 Nest cameras came to complete my home survailance. 8 nest at all. Very very good!
I would recommend this to a friend - Cons mentioned:Battery life
Does the job but better options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little quirky but does the job. The Arlo Cams are better in my opinion especially the user interface much better. The battery is not the best either in high traffic areas..
I would recommend this to a friendBrand response from Nest Support
Posted .Hi NATE, thanks for sharing your feedback and experience with using the Nest Cam (battery), and we’re sorry to learn your expectations are not met.
The battery life depends on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611
We’d be happy to share your feedback, about the user interface, with the right team for future improvement. We request your patience as we’re continuously working on bringing the full functionality to Google Home, and on a more seamless solution. In the meantime, if you need help with using the camera effectively in the Home app, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect. Just wish they had in black as well. Within 2 weeks of putting up it captured a hit and run on my mother's parked vehicle.
I would recommend this to a friend - Pros mentioned:Overall performance
safety first everyone
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.safe and secure for our airbnb in nashville. Have a bunch of them happy with it
I would recommend this to a friend - Pros mentioned:Camera quality
Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and audio. Record all the conversation and all the movements wow!
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras and I am so glad I purchased them.
I would recommend this to a friend Pleased with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased with these after a month of use. Because they're battery-powered, I chose easily accessible mount locations so that recharging isn't a recurring miserable process. The video quality is a good as expected.
I would recommend this to a friend- Cons mentioned:Motion detection
Go with ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced for what you get. Not consistent on picking up movement.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Paul. We’re sorry to hear you're having some trouble with your Nest Cam (battery) detecting and recording events as expected. What your camera picks up depends on your chosen settings. You can customize which events are detected and recorded (people, movement, packages, etc.). Using activity zones to focus on specific areas can also improve things. If you're still having issues, reach out to us anytime and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
Nest users: might as well buy Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start and say I am a huge user of Google and Nest products. Some would even say fan boy. I've owned nearly every Nexus/Pixel, have several thousands of $ in Nest IQ cameras (indoor and outdoor) around my property, Nest Hub Maxes, multiple thermostats, Chromecasts etc. To say I'm all in on Google is an understatement to the point of cringe by my family of apple users. I have a large property and needed one area last covered by a cam which was inaccessible due to unavailability of a power source. I had been waiting patiently for Google Nest to catch up to competitors and offer a battery wireless cam. With that being said I don't I could be more disappointed in the new wireless camera. I excitingly unboxed and attempted to add it in the Nest app where I was forced to use the convoluted Home app. I knew there would be an issue when I realized viewing the new wireless camera was not available in Nest App. I am getting notifications from every other nest device in nest as I should and getting notifications for this single camera in the Home App. Extremely annoying as NEST is written all over the box. This might as well be a Ring camera if I wanted to get two separate notifications in two separate apps. I reached out to Google and in fact the new devices (wireless and floodlight cams) are not available in Nest. You will have to review recordings separately in each app. Seriously Google? Another annoying aspect is if you try to view this camera on the web version of home.nest.com if will not be available. If you looking for a single camera or not this deep into the Nest game it might be ok for you. I do however feel the night image quality hasn't improved and may have actually decreased between this and my non IQ wired outdoor nest cam. I am now worried how long the thousands I've invested in my property surveillance will be supported as Google is notorious for dropping support after a few years. You severely dropped the ball with this one, Google. Will be returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GoogleSuperUser, thanks for the time sharing a feedback with us and for investing on Google products. We're sorry to hear about the issues with the Nest Cam (Battery). We understand how disappointing it can be when your device is not working as you expect it, and having to use two separate apps for your Nest cameras.
New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. As for the web version, we’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience.
We appreciate you for being a Google advocate, and your input helps us better understand our customers’ needs and preferences better. We hope you give Nest Cam (battery) a chance as we're always working to improve our products and services. If you have any questions or concerns, we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Internet issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is so hard to connect to the internet. Tried on two cameras and two different internet companies.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, CristaL. Sorry to see you’re having trouble setting up your Nest Cam (Battery) — Here’s some solutions to get the best connection:
1. Move your camera, router, or other objects that may interfere with the device.
2. Restart your camera or doorbell.
3. Check your internet bandwidth and speed.
For more tips, here’s a link: https://support.google.com/googlenest/answer/9239727
Don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Night vision
Worth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great night vision. Able to zoom in and out also speaker is volume is clear
I would recommend this to a friend Home owner slash customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They been a great addition to my home security, i'm about to buy two more.
I would recommend this to a friend- Pros mentioned:Camera quality
Good but needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is good quality and the video is very good. I am not to haply about the limitations with the nest app (not compatible) and the fact that yoi neesd to have it plugged in to have the recording options.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Francoe, thanks for sharing your feedback. We´re sorry to hear about your disappointment with the Google Home app and the option to have Nest Cam (Battery).
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Continuous video recording (CVR) and 24/7 video history requires a lot of power and will certainly drain the battery for your Nest Cam (Battery) in a very short time. Hardwiring it will help fix this limitation.
We'd be happy to address any concerns you may have on Nest Cam (Battery). You´re always welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Sweet camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture always working great. Especially if you can keep it plugged in.
I would recommend this to a friend - Pros mentioned:Camera quality
Very good cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera has clear video. The batter life is good. I like these cameras better then the plug in ones. Have more options on where you can place these.
I would recommend this to a friend