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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,768 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working as advertised, short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have worked as advertised and only complaint is battery life seems short.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly disappointed, but decent features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying that it only works on the google home app and not the best app. Otherwise, sent camera. It stays on 24/7 if you keep it contected to power.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    i c u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and real time viewing, I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless cameras. Works great with Google home. They even work well in the Alaska winter!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent outdoor camera, good quality,can see everything when am outside off home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very glitchy and slow. I thought for the price point it would be faster and better than its competitors but I was very wrong. If you don't mind not knowing who is in your driveway until 30 seconds later, this is for you.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Nest Cam (Battery), jayr. We hear your concerns regarding having connection issues with your camera — we understand the frustration. Here’s a few things to get your device running smoothly:

      1. Check your camera’s distance to the router.
      2. Restart your camera.
      3. Make sure your home Wi-Fi is working.
      4. Restart your router.
      5. Check the settings on your Wi-Fi router or access point.

      If these steps don’t help, we’d be happy to investigate and get you a resolution: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great nest cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really captures images day and night. It is fair to say it makes us feel safer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and will definitely buy another one in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good camera for outdoor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is less.so I had to buy a cable to connect it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SMTE, thanks for sharing your feedback with us about the Nest Cam (battery). We understand that having to connect the camera with a cable for continuous power can be convenient for you. If ever you want to consider running the camera off the battery again in the future, you can extend its battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should.

      We have help always available for your support needs, just let us know anytime here if you need one: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product, easy to set up. Google is great with customer service as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and easy to install. Battery last a very long time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exellent!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like, the color is perfect!! The battery, it could get better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great outdoor camera for DIY it’s easy to put up and setup

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Highly recommend easy set up good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were bigger and heavier than I thought so I returned them. Not saying they bad because I never used.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Abcd, thank you for the feedback on the Nest Cam's dimensions and weight. We're sorry to learn that you returned the device. If you decide to give it another go and need assistance with the Nest Cam in the future, you can contact us on our Google Help page anytime. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Recording limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not recording on battery mode when not plugged

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Mehrdad. We appreciate the review you shared about the recording feature of the Nes Cam (battery). Our goal is to give users more options. The Nest Cam (battery) comes with 3 hours of event video history, and you can stream live video for free in the Google Home app. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription for people who want to see everything that happens at home. We continue to invest in the use of both technologies

      If there’s anything we can help you with, or for any concerns about the camera, feel free to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    As expected!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They work great when you don’t need the 24/7 recording.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very frendly to install and to setting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    blabla

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest Cams

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little cameras so far. get funky in cold weather. Vulnerable to Wifi manipulation, but you gotta be near by to do that. probably get a glimpse before such a sofisticated theif actually knocks your wifi offline.

    I would recommend this to a friend