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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,768 reviews
  • Rated 5 out of 5 stars

    Good quality product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, install was easy (I bought and installed on a separate gutter mount so I wouldn’t have to drill anything in my house), I like the nest software - it’s tied to my doorbell and and an inside camera too- the motion detection works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as we wished it to. Easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good i even sent this for a friend of mines out the US and works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good outdoor camera.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good outdoor camera. Extremely easy to install. Would have been a better review if also worked with Nest app besides the Google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would recomend this everytime. No issues found.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera, needs better resolution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is pretty good. Wish the resolution was a bit better. I have a Nest Hello Doorbell that seems to have better camera.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bman, we appreciate you sharing your feedback on your Nest Cam (battery). We're sorry to hear that your experience with the resolution of your device didn't meet your expectations. Your feedback on improving the resolution is appreciated and rest assured that we'll relay this to the right team for future improvements. If you need further assistance or have additional questions, please feel free to contact us on our Google Help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has very clear picture and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! You can see so clearly. Easy to set up! Great quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!! Wish battery life was longer. Other than that I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest Cam is Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Cam is a great addition to our home security .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hooked them up. I need a little more time. Install was extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these cameras!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one and loved it so I ended up purchasing a double set. We are considering purchasing another set. We didn't purchase the service to continously record but we do get notified for any movement and we can save the recording. It only keeps 3 hrs then deletes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Dysfunctional, & Always Says Offline. Can’t Watch Live Footage. First One Crapped Out After 1yr, Used My Warranty, Got A New One For Free. Second One Crapped Out After 12 Days. Went To Best Buy (which they’re amazing!) & Swapped It Out Yet Again (Because It Was Still Within The 14 Day Return Window)… Got A Third New One & Craopex Out After 30 Days!!! Went Back For A Full Refund. Do Not Buy The 2nd Generation Battery Wireless Option Ones!!! They Suck…. Now I Highly Dooooo Recommend Their Wired Nest IQ 1st Generation w/ Face Recognition 4K Outdoor/Indoor Cameras!!! I Have 2 Of Those For Over 6yrs Now & Absolutely No Complaints, Except The Fact That They Discontinued Them!!!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, DianaRodriguez1984. Sorry the Nest Cam (Battery) didn’t quite work out for you. Your feedback is important to us and we’d to learn more about your experience — when you get a chance, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Connects to WiFi quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and so easy to use. The negatives for us are it’s not 180 degree view and I can’t open it on my nest app

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jackie, thanks for taking the time to write this review about the Nets Cam (battery). We’re glad that you find the camera great and easy to use, but are sorry to hear that the field of view and the camera integration with the Home app are below your preference.

      Nest Cam (battery) has a 130° diagonal field of view. To get the camera view you want, you have to adjust the camera’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate if you need to. Also, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. And you can view both your old and new Nest Cams together in the Home app. We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.

      We’re always here to help improve your experience. Let us know if you have other concerns about the performance and functionality of the Nest camera by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice and Secure!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is nice and crisp with zoom capabilities. It also is capable of seeing in low light enviornments. It learns faces and notifies you when they are spotted. Very nice addition to my security system!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture quality. Wish we could monitor on TV monitor. Too much hassle to Cast.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BarryH, we truly appreciate your feedback and concerns about the Nest Cam (battery). There are some compute limitations on some versions of Chromecast that do not allow us to support this yet, but we’re aiming to add support as soon as possible as the team continuously evaluates additional features. While streaming your camera on the TV isn’t available yet, you can stream it using a compatible smart display, and here’s how: https://support.google.com/chromecast/answer/7529598

      We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, if there’s anything we can be of help, we’re always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    It's ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok . The quality is not that great. If you dont need any detail on the video its good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, BishalS. Thanks for the feedback you shared about the Nest Cam (indoor, wired). We appreciate that you find the device good, but we’re sorry to hear the video quality is below your preference.

      You can adjust the video quality settings so you can choose how much your internet connection gets used by the Nest camera to stream live video. The higher quality setting is, the more bandwidth is used. But no matter which option you pick, both your camera and the app will automatically adjust its resolution to work with the available bandwidth. Here’s how:
      - Open the Home app.
      - Touch and hold your device's tile.
      - At the top right, tap Settings.
      - Choose Video.
      - Under “Video quality,” choose Max or High

      For more help, feel free to visit us anytime at the following link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras quality and the picture from the camera is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doggie Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..we are monitoring our dog from eating the cats food.

    I would recommend this to a friend