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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2768 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,768 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work and product, will recommend friends to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy and addition!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great design, easy to add to nest system. very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, long battery life. Works for me! Needed a few more characters...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and easy to use. Setup was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very portable, but less sensitive to motion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless makes it so easy to place wherever you want, but I found the motion sensitivity to be much lower than when it’s wired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi wuja, thanks for posting your feedback about Nest Cam (Battery). We’re sorry to hear that the motion detection feature didn’t meet your expectations.

      Motion detection for your Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. Here are some recommended steps that may be helpful with the issue:
      - Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints, and dirt can cause poor image quality.
      - Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
      - Use the Google Home app to Zoom and Enhance and crop out surfaces or objects that may be the cause of the glare.
      - If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
      - Move nearby objects that may reflect the infrared light.

      If you have any questions about your Nest Cam (Battery), feel free to contact our support team. You may reach out to us anytime using this link https://support.google.com/googlenesthelp Nest

  • Rated 4 out of 5 stars

    Google cam wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera can be finicky depending on your wifi service but overall love the flexibility this thing gives me “indoors” battery life is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This identifies anyone in a easily set up area.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing sound, battery and video are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Love the convenience and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection and very clear view. Reaches the whole yard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install battery last long the only reason they do not get 5 stars is because I wish they would move side to side up and down.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thanks for posting your review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations. We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team, since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Very good system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the user friendly of this Nest system. I bought 2 cameras and I love that I can see them from my Android cell phone anywhere and anytime. Battery last months with regular use. I usually charge them once every 60 days or when they reach about 75% battery. They charge pretty quick too. No issued with them. I recommend the Nest system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, good video quality amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a month and it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd chance for Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Nest camera's in the past, and I have to say, I had a terrible experience with their support team. However I gave this camera a try, and I've found that "google" seems to have corrected the previous problems. So far, it's working GREAT!!!~

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    High quality smart camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, smart outdoor camera. It captures wide range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Google nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased outdoor google nest/battery camera last December 2021. I was skeptical of battery life but so far very pleased. After two months of operation it still has %64 battery remaining. The camera goes into sleep mode thus conserve battery life until it senses motion. Mine sees a lot of motion there justify battery usage. I recommend this product .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Nest Camera, battery operated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding product. The picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and sound are good. However it does not have a large range of motion so we could not see our entire yard. It kept going into night mode during the day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Camera Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the resolution should be a lot better but it’s a very reliable camera.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, DavidR. We’re glad you’re enjoying the reliability of your Nest Cam (Battery). That said, we hear your concerns about resolution. Here’s how to get the most out of your device:

      Change video quality settings:
      1. Open the Home app.
      2. Tap and hold your device's tile.
      3. At the top right, tap Settings.
      4. Choose Video.
      5. Under “Video quality,” choose Max or High. High settings use less bandwidth. Max settings use more bandwidth.

      Reach out to us anytime here: https://support.google.com/googlenest/gethelp? Nest