Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Great Nest Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Cameras...Awesome quality and notifications.
I would recommend this to a friend - Pros mentioned:Installation
Update your home security!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to install, really user friendly!!
I would recommend this to a friend It sorta gets the job done..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has the Nest IQ outdoor camera, you can only wonder what Google is up to… this is a step back as you can’t get continuous recording with out hardwiring it. The mounting kit is plastic and while it works it doesn’t seem sturdy. Additionally the user interface for Google home seems like it’s still in the beta phase. There are better options out there for this price.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi FlyingDutchman, thanks for taking the time to share your feedback. We regret to hear that Nest Cam (battery) didn’t meet your expectations.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your patronage and satisfaction is what drives us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Solid cameras with good battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. My only complaint is I wish they worked using the NEST app and not the Google Home application.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello MytwoCents, it’s great to have your feedback and we’re glad that you find the Nest Cam (battery) excellent. We understand that using the Nest app to view your camera feeds is more convenient for you. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Also, using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.
If you need assistance, our support team is always here to help and guide you with using the Nest Cam (battery) in the Google Home app: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Camera quality is good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Bought it during black Friday deal. Would recommend
I would recommend this to a friend - Pros mentioned:Camera quality
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and picks up EVERYTHING. Love this setup
I would recommend this to a friend - Pros mentioned:Installation
Wireless nest outdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up with nest hub, also with the google home app
I would recommend this to a friend Great Security Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with this Security camera. I am using it on my patio and it works very well. I recommend it to anyone looking for a wireless camera for outside.
I would recommend this to a friend- Cons mentioned:Battery life
Poor Wireless Outdoor Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since Google bought Nest I've been very frustrated. These cameras have a ton of issues - spotty WiFi connection, slow to respond, terrible app interface and a horrible app in Google Home. Battery life is not good - averaging only 5wks before a recharge is necessary. Not too happy with this purchase. But, they sure look cool.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi osbrown, thanks for informing us about the issue. We're sorry to hear that you're not happy with the issues you are having with Nest Cam (Battery).
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home.
The battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We'd like to help you further with your support needs if the issue persists. Please feel free to contact any of our support agents here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Amazing and smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video, great two way radio. Good sound easy set up
I would recommend this to a friend - Pros mentioned:Camera quality
Love our camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cam I’ve bought this year we just think it so sneaky
I would recommend this to a friend - Pros mentioned:Camera quality
Peek a Boo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Putting throughout the house and outside too.
I would recommend this to a friend - Cons mentioned:App compatibility
Average
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is fine but it is terrible that you have to use the Google Home App
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SusanS, thanks for reaching out to our support team. We´re sorry to hear about your frustration with the Google Home app for Nest Cam (Battery).
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to answer any questions you may have with Nest Cam (Battery). Feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
O well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for what they are. Cant complain, but the old nest service was 10 better
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Mario, thanks for sharing your amazing views with us. We're sorry to hear that you find the older Nest cameras better than Nest Cam (Battery).
If you're willing, we'd like to learn more about your experience. This will give us a better idea on how we can provide better products and services for you and all our customers. This will also enable us to provide you a better experience. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
nest Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to install. Directions were clear
I would recommend this to a friend Greta camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great. Easy to mount and connect. The face recognition get a little iffy if you won’t it in a higher position but other than that works great.
I would recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently, easy to setup, I was able to pick it up same day.
I would recommend this to a friend - Pros mentioned:Ease of use
Great camera for our garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! Easy to set to up if you already use google home
I would recommend this to a friend Safety first!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel much better about leaving my house since we installed the cameras. Probably going to add a couple more.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy and effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well at our front door and garage.
I would recommend this to a friend