Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Security Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best security camera I've ever bought.
I would recommend this to a friend Quick Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting system is really cool. Previous to purchase I was a little worried so I looked up some videos on the product and everyone said the magnet was strong but boy when I needed to charge it, it was hard getting it off! I am glad it's secure though and I love that it links up to all of my other Google products!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 5 need 1 more love these cameras. Keeps me feeling I can keep my family safe.
I would recommend this to a friend- Pros mentioned:Ease of use
Another great product by Nest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the smart home. Very easy setup.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera love it alot..........................
I would recommend this to a friend Great camera overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with good battery life. The notifications are spot on. I put in a place where I can easily grab from a small ladder in case I need to recharge. I placed mine in my back yard. If your using indoors it’s a great buy because you can place it anywhere without plugging it in.
I would recommend this to a friend- Pros mentioned:Ease of use
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with Nest hub and easy to install
I would recommend this to a friend - Pros mentioned:Overall performance
Cam review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy would highly recommend looking to buy more
I would recommend this to a friend Needs longer cable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. I wish it came with a longer cable for the outside
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, EnmanuelH. We’re glad that you like the Nest Cam (battery). We hear your concern about having a longer cable included with every purchase. We’d be happy to share this with the right team for future improvements. Meanwhile, you might want to check for the weatherproof cables (5 m or 10 m) so you can avoid charging the battery more often by connecting your camera to a power outlet. Although the included power adapter can also keep the battery charged, we suggest using the weatherproof cable since the included power adapter is not intended for outdoor use. You may contact your retailer for product availability.
For questions or concerns about the Nest camera, we’re always at your service here: https://support.google.com/googlenest/gethelp
Quick, easy install, great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy to install. We had bought the arlo pro 3 or 4 first and had issues from the beginning, not to mention horrible tech support from arlo team. The nest cams we probably had ready and mounted within minutes. Love the alerts, and the convenience of being able to check on the house, especially during trips.
I would recommend this to a friendCamara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision could be better for it’s too dark view at night
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JamesB. Thanks for posting feedback about the Nest Cam (battery). We appreciate you for sharing your concern about its Night Vision feature, and we’d be happy to pass this to the right team for future improvements. Meanwhile, there are different factors that can affect the Night Vision, we suggest trying the simple steps outlined at the following link: https://support.google.com/googlenest/answer/9259738
If more help is needed, you’ll find us ready to assist you here: https://support.google.com/googlenest/gethelp
Good stuff
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with the first purchase. Returned got a new set been working great ever since. We also purchased the black silicone covers for the camera and wall mount base. We have NOT bought the extended service past the free trail. But we still get notifications just doesn't keep as long as history.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for posting your review. We're sorry to hear that you had trouble with your initial purchase of the Nest Cam (battery). We appreciate that you decided to get a new one and it's working great for you. We're here to help, so if you have any questions or need further assistance you can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras it helps me keep my babies safe..
I would recommend this to a friend A Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very versatile to install at home, good price as well
I would recommend this to a friendNice product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is amazing. Excellent video resolution , nice design, battery last longer than other ones, but what I really liked was the audio communication, that's allows you to speak through the camera.
I would recommend this to a friendGoogle, where Nest went to die
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two pack of cameras comes with only one cable! Better off buying single cameras. The product managers at Google should fire themselves. Nest used to be the most advanced camera with great usability both hardware and software… now under Google they can’t even get the basics right. The Google Home app is a giant waste of time and is a downgrade from the regular Nest app. People who think these cameras are great likely never owned the original nest cameras before Google took over. Really sad to see what was once such a great brand die a slow and painful death. At least just abandon the whole “Nest” thing altogether to remove all hope that it will get better so we can get on with replacing our Nest devices with something else.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Atreyu8088, thanks for posting a review to let us know your issues. We’re sorry to learn that your experience with the Nest Cam (Battery) has been less than ideal.
The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We care about your experience and we’re taking your feedback to work on improving our products and services. If you need assistance, you’re more than welcome to visit us anytime here and we’d be more than happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Nice camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera I have it in my home very nice camera
I would recommend this to a friend Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Good quality. There is a delay with notification and viewing. Overall good
I would recommend this to a friend- Pros mentioned:Ease of use
Mr Camaras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, and they are efficient to use>>>.
I would recommend this to a friend Switching from one app to another should be a posi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The switch from the Nest App to the Google Home App was not beneficial to the consumer in any way. The quality of the video from the Nest App is superior to the Google Home App. Nest has higher video resolution, better lighting and more options than Google Home in my opinion.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bothappsuser, we value your feedback and we'd like to thank you for sharing it with us. We apologize for any disappointment you may be having with the move to Google Home app for the newer Nest camera models.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We also recommend checking your network for possible congestion since the newer Nest camera models also come with the same resolution as the 1st generation Nest cameras. Removing some of your connected devices may help free up some bandwidth space and enable you to check if you will get better video streaming. If you verify congestion, contacting your Internet service provider will be a good step to help check your connection and upgrade your bandwidth if needed.
For any other support needs with your Nest Cam (Battery), please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp