Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11028798
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality and ease of use. Many customers have also found the overall performance and installation to be great. However, some customers have expressed concerns about the battery life and app compatibility. Additionally, a few customers mentioned issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Nest app doesnt work on google tv!? What a joke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work with google tv. Had to buy a separate chromecast for it to work. Google messed up the nest login so it doesn't work properly with google tv nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MarcyA. Thanks for sharing your feedback on Nest Cam (battery), and we’re sorry to hear of your difficulty setting it up to work with your Google TV. We’ll share this with the right team for future improvements. Meanwhile, we recommend having the same member pair the camera and Chromecast as a workaround. For further assistance, visit us at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Nest cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. Only buy nest google cameras. I have never had any issues with this product.
I would recommend this to a friend- Pros mentioned:Overall performance
Decent camera, don't order from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great, but don't order it from Best Buy. I ordered it and it never came, and there seems to be no way to cancel the order. Customer service said to wait three days till see if it ever shows up, but they have no information as to where the package actually is. Last time I buy from Best Buy!
No, I would not recommend this to a friend Great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Outstanding performance. Has battery in it in case of power outage that can be hard wired aswell
I would recommend this to a friendPerfect pet cam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an indoor camera to check on my dog whenever I am away from home. This is absolutely perfect. Long lasting battery, easy to access, and i caught it on sale. It’s a win!
I would recommend this to a friendNot worth the investment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We regret investing in the Google ecosystem. The products are a dead end with almost incremental improvement or updates from Google. Functionality is limited to a few convenient use cases but lacks many key features with no options for expansion or to use the cameras outside of googles system. Very difficult to review or export footage and due to cloud aspect video is seldom available in real time when it can be important. I definitely would not depend on this stuff for security. We will be installing a real camera system
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JMT711. We appreciate your feedback. It's unfortunate to know that your experience with the Nest Cam (battery) has been less than ideal. We're sorry for any frustration or inconvenience it caused. Regarding the difficulty in reviewing and exporting footage, this has been noted. We're committed to addressing your concern though it's disheartening to hear that you're moving away from the Google Nest ecosystem, we respect your decision and appreciate your feedback. If you change your mind in the future and need help with your Google devices, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Two apps...so stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everyone else, it is absolutely ridiculous that I can not use my nest app that currently has 3 devices...i thought it did not apply to the camera..just ridiculous
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Browndawg, we appreciate you for letting us know of your experience with the Nest Cam (Battery) and we’re sorry that it didn’t meet your expectations. We understand that being unable to use the Nest app, with your 3 other Nest devices, can be frustrating for you.
New Nest cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience. Users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our long term plan is to use the Google Home app and our team is working on bringing full functionality to the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
We have help always available for your support needs. If you come across an issue with your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to let us know here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Won’t work with Nest App
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these cameras. I have several other Nest cameras but this new version doesn’t work with the Nest App and website. You have to use the Google Home app. I couldn’t find where I could watch live video on my laptop like I could with the Nest website.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Omar, thanks for sharing your experience. We´re sorry to hear that you had to return your Nest Cam (Battery).
If you ever have a change of heart and reconsider using Nest Cam (Battery), we´ll definitely do our best to provide you a better experience. Please consider getting a hold of any of our support specialists for any support needs you may have here: https://support.google.com/googlenest/gethelp
Good camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of the wired Google nest cameras for outside and I love them the battery one is definitely the best battery operated camera I have used I also have Arlo cameras and the Google nest is still more user-friendly just not as good as the Google wired in my opinion
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bmfmitchell, your feedback with the Nest Cam (battery) is highly appreciated, and we’re glad that you find it one of the best battery operated cameras. Although the camera can run on battery alone, if you prefer it wired for continuous power, you can connect your camera to a power outlet with the included or optional power adapter that will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. You can get 60 days of events history and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. Check this link to learn more on what you can get with the Nest Aware subscription, and compare the difference: https://support.google.com/googlenest/answer/9233159
We’re always here to help, simply let us know if there’s anything we can do for you, here: https://support.google.com/googlenest/gethelp
Must buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my camera! Its convenient and picks up well with great visibility.
I would recommend this to a friendTrash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are trash worst nest product. If it’s wired so it can record 24/7 you can’t save clips unless the ai detected motion in it. You can’t pick how long of a clips you want. Forcing the google home trash app is the dumbest thing to do. The app is horrible not user friendly they are clustering to much together. want my security cameras to have its own app to be able to watch without searching for it on the horrible google home app. It’s almost like google wants nest to fail and is trying to make it as horrible as possible so no one buys these new cameras. I’m gonna return mine and look for a better option than these.you need to leave the camera viewing on the nest app not the trash google home app. How is the camera not waterproof if you advertise as a outdoor camera. Night vision is average. I really don’t understand why put the cameras viewing on the google trash app with smart lights and other “smart” devices bought them to protect my home and easily view and save clips and google made it nearly impossible to save clips on the google home trash app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi John, thanks for sharing a review about your Nest Cam (Battery). We’re sorry to learn that your experience with the camera and Google Home app is below your expectations.
Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices. We’re also heading on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices.
The maximum clip length setting for your camera or doorbell will affect how long video clips can be. You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. Also, Nest Cam battery has IP54 rating and can withstand dust, rain and snow.
Night vision range depends on how much light there is, and which camera or doorbell you have. Test your camera’s recorded or live video when it’s dark out and adjust its position, or add lighting if needed. If there are any light sources in the area, your camera may be able to see even farther.
We understand your choice to return it, but if you’re willing to try it out again in the future, our dedicated team will always be available to help you here: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. The only thing is it uses a lot of data.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Nest user, we’re grateful for your feedback, and we hear your concern about the data usage of Nest Cam (battery).
When you pick video quality and bandwidth settings, you set the maximum video quality for your camera. Your camera will automatically adjust video resolution and compression according to how much bandwidth is available. You only use download bandwidth when you watch video in the app over Wi-Fi. This typically requires the same amount of bandwidth it takes to upload the video. Your camera also uses a small amount of bandwidth to download software updates and other information from the Nest service. If you need your camera to use less data over the course of a month, you can try some of the things below:
- Lower the video quality and bandwidth settings so that your camera won't use as much data to upload video to the cloud.
- Use Home & Away Routines (Home app) or Home/Away Assist (Nest app) to turn your camera on and off automatically. This is especially useful if your camera has 24/7 video history, so that it doesn't constantly upload video to the Nest service.
- Some camera and doorbell models can also use camera schedules to turn on and off automatically to help reduce the amount of data used. Please note that It's not recommended to stream camera video with a mobile hotspot.
We’re always here to help. Feel free to let us know if you need one by contacting us at: https://support.google.com/googlenest/gethelp
Awesome purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these cameras, they are amazing. I use these indoors and outdoors. Battery life is good for the most part and I love how they function.
I would recommend this to a friendExcellent Camera!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the camera with the google home app is very easy! The resolution is great during the day and also in night mode.
I would recommend this to a friendGreat cameras for inside and outdoors!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with wireless capabilities. Works great inside and out!
I would recommend this to a friendGood cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose I have been looking for in cameras.
I would recommend this to a friend- Cons mentioned:Battery life
Piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea, super poor execution! The cameras were fully charged and then discharged after ONE DAY!! Thank God I can still return it!! Bye bye Google Nest, I'm off to find something better, you know something that actually works. I've had two different (MUCH CHEAPER) security systems before and just wanted to upgrade. Nest is most definitely NOT an upgrade unless you want to keep charging your cameras daily. Also, the doorbell is impossible to get off with the tool they give you, so you can't charge that either (that drained the batter after one week!!)
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GlobeTrotter, we really appreciate your feedback about the Nest Cam (Battery) and Nest doorbell, and we’re sorry to learn that they didn’t meet your expectations. We can imagine how inconvenient it can be having to charge the cameras daily, and we understand your decision to return them. If you’d like to consider using the Nest cameras again the future, we have a dedicated team always ready to help and guide you with using them effectively here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this product because it needs to be charged often so if it’s high you will need a ladder to get it off charge it then put it back. Additionally this product only comes with one charger for 3 cameras. Terrible product
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Lyradi. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life on the Nest doorbell (battery) will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp?
Amazing product! Works well, good build quality...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Works well, good build quality, simple features. Highly recommended
I would recommend this to a friendGoogle nest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I already have Google products so it's a no brainer. I've heard there are better cameras but it gets the job done just fine. I like that it's magnetic and easily adjustable.
I would recommend this to a friend