Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product will definitely recommend good for safety reason
I would recommend this to a friendSecure Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, but when in live view it reloads, A LOT
I would recommend this to a friendGood camera, bad software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great but it doesn't integrate with the Nest App like my indoor cameras do.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jaredk34, we really appreciate your feedback on Nest Cam (Battery), and are sorry that it doesn’t integrate with the Nest app like your other cameras do.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We're always here to help you improve your experience. If you come across any concerns with your Nest Cam (Battery) and using it effectively in the Google Home app, don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp
Batteries last for 2 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return if I didn’t get this throught my rewards. Batteries only last for 2 days. My blink lasted years before I had to changed the batteries.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, cathygonzales. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (battery). The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help site for immediate support: https://support.google.com/googlenest/gethelp
Good cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. Have to pay for subscription but it was a great buy
I would recommend this to a friendGoogle camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery Google camera. That you can use any where.
I would recommend this to a friendUSELESS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNING THOSE CAMS. USELESS. Do NOT buy is trash. Poor resolution, only works with Google Home App, NO more Nest App. Google Home app is trash. I have 5 Nest Cam for years and also pay for Nest Aware yearly. I may sell all my cameras and move to another cameras company. NEST was a great company until Google bought it. Google has all the money to have great cameras and software, but I think they are cheap. Dumb design with outdoor cable. (Not included) $$$ NEST APP IS BETTER.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Kaibil, we appreciate that you've been using Nest cameras for years now, and we'd like to thank you as well for sharing what you think about Nest Cam (Battery). We are sorry to hear about the poor image quality and your insight with the Google Home app. We understand your decision to return your cameras, but if you’d like to try it out in the future, you can adjust the video quality to suit your preference. You can find this option in the settings of your Nest Cam (Battery):
- Open the Google Home app on your mobile phone or tablet.
- On the home screen, select your camera.
- Tap Settings.
- Choose Video.
- Under “Video quality,” choose Max or High. High settings use less bandwidth, and Max settings use more bandwidth.
In the meantime, if you need any help, please feel free to let us know by visiting us here: https://support.google.com/googlenest/gethelp
Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product recommended for anyone wanting a mobile camera
I would recommend this to a friendHorrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always going offline. Cameras constantly go offline and Ive done as much as i can with very fast wifi to get them to work better with still no luck. Half of my cameras i cant even get to connect to wifi after doing a factory restart.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Scott94, thank you for sharing your review of Nest Cam (battery). We're sorry to learn that you're experiencing some connectivity issues with your device. This is not the initial impression we want you to have of the performance and capabilities of your device. It could be that there's network congestion or there may be some environmental factors (Example: device is too far from the router, wireless interference, etc.) that may be affecting its performance. We recommend that you reach out to our support specialists so we can help identify the main cause and help you with finding a better resolution. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good very high quality would recommend this camera
I would recommend this to a friendNest wireless products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless camera, I recommend this nest camera
I would recommend this to a friendBEWARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work with the Nest app - WHY?!?! dont sell a product called Nest Cam and not have it work with the Nest app. Requires the google home app. No way to view the live stream on a web browser either - dumb
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Treky11, thanks for posting a review. We’re sorry to learn that Nest Cam (Battery) didn’t meet your expectations. We understand using one application for all of your Nest devices would be more convenient.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us, as we are always working to improve our products and services. For further assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Good clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other google items in my house so it’s a must.
I would recommend this to a friendWorks well. Clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other google items in my house so it’s a must.
I would recommend this to a friendDon't buy this Google nest cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the 2 nest cams died 1 year and 11 days after purchase. Beyond warranty period, so Google did nothing. Battery stopped charging, no fix possible. Apparently a common problem, do some research, don't buy this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JimH, thanks for sharing your concern with us on your Nest cameras. We're sorry to hear one of your Nest cameras died. We understand how frustrating this experience may have been for you. However, if you will give us the opportunity, we'd like to work on providing you a better experience on your next interaction with our support team. Please feel free to contact us once more for any other support needs you will have with your Google Nest products here: https://support.google.com/googlenest/gethelp
Average
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is fine but it is terrible that you have to use the Google Home App
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SusanS, thanks for reaching out to our support team. We´re sorry to hear about your frustration with the Google Home app for Nest Cam (Battery).
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to answer any questions you may have with Nest Cam (Battery). Feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
Dictionary
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Wirth the price and battery last long.
I would recommend this to a friendUpdate your home security!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to install, really user friendly!!
I would recommend this to a friendPoor product por customer care
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts like 3 weeks max! Very disappointed with the product and Best Buy. They charge a 15% restocking fee for a product that just doesn't work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JonathanS. Thank you for posting your feedback on Nest Cam (battery). We're sorry to hear that your experience with its battery life is disappointing. To extend the battery life, we suggest adjusting the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link can help: https://support.google.com/googlenest/answer/10901611
If the issue persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and just what I was looking for . Amazing graphics
I would recommend this to a friend