Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Do not buy if you have other nest cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning these for sure. Really, no Nest app support?? Seriously? I have lots of nest cameras at different locations in different towns. I was waiting for these so I didn’t have to run new power to certain areas. But what good is having to use a different app to see all me cameras! It’s a security camera! Am I supposed to flip between apps while there’s a potential break in? To the people or google who say “use the 1 google home app and see all the cameras”. That app is garbage. Hard to set up slow way slower than Nest app and unreliable and best. I’ve always been able to depend on the Nest app. But now it really makes the whole system useless. It was simple take a camera people love, make it battery operated. How did you screw that up??? These are coming back your way google.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Matt, thanks for your feedback on Nest Cam (Battery). We´re sorry to hear about your disappointment with the Google Home app.
Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. In the near future, we’ll allow users to set up other Nest devices and have full control in the Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
If you ever have a change of heart and reconsider to keep using Nest Cam (Battery). You´re always welcome to contact our support team for any questions or support needs you may have. You can contact us here: https://support.google.com/googlenest/gethelp
CANNOT USE IN THE NEST APP!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This WILL NOT work in the nest app. All nest cameras made by google starting in 2021 are not compatible. They force you to use the Google Home App which is absolutely horrible. Buy Arlo instead. It’s the new Nest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Aventura, thanks for your feedback on Nest Cam (Battery). We're sorry to hear about your disappointment with the move to the Google Home app.
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you already have some Nest cameras installed in your home on the Nest app, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
For any other questions you may have, you may reach out to our support team for all your support needs using this link: https://support.google.com/googlenest/gethelp
Quality video and animal detection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality video. Love the animal detection for seeing foxes and other animals walk through my back yard. Worth the higher price thqn other cameras.
I would recommend this to a friendNest app doesnt work on google tv!? What a joke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work with google tv. Had to buy a separate chromecast for it to work. Google messed up the nest login so it doesn't work properly with google tv nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MarcyA. Thanks for sharing your feedback on Nest Cam (battery), and we’re sorry to hear of your difficulty setting it up to work with your Google TV. We’ll share this with the right team for future improvements. Meanwhile, we recommend having the same member pair the camera and Chromecast as a workaround. For further assistance, visit us at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
its doesn't support 4K
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its doesn't support 4K. But battery option is good
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Vijay, thanks for providing us your feedback on Nest Cam (Battery), and we're sorry to learn that its video resolution is below your expectations. Pixel count is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. Nest Cam (Battery) has HDR video quality, up to 1080p at 30 frames/sec, that’s optimized for a clear view in bright sun or dark.
We greatly appreciate your feedback as it helps us better understand our customers’ preferences and needs. For issues with the performance and features of the Nest Cam, please let us know and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
Not meant to last long on battery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest cam dies way too quickly. Had it for 1 year. It only will work if it is plugged in at all times. If unplugged, will only last 2-3 days at most until it dies.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Julia, thanks for letting us know about the issue. We're sorry to hear that your Nest Cam (Battery) dies too quickly. Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery) and the temperature in your area. The battery life of Nest Cam (Battery) may have less than half the life that it has at temperatures close to -4°F (-20°C). If the short battery life isn´t related to the frequency of events or temperature, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Not compatible on nest app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with Nest App, Bad choice to buy if you have Nest App Returned right away after intalled and saw that not work on my nest app
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, SpeedChaser. We appreciate your feedback on the Nest Cam (battery). We’re sorry to hear that your experience is below your expectations, and we understand you have returned it. If you find yourself wanting to try any of the Nest cameras in the future, please refer to the following link to know which Nest camera will work best for you: https://support.google.com/googlenest/topic/9361794
Amazing cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw the reviews and noticed that some of then are bad. But they are good quality. I used them for inside. But soon, they will be outside.
I would recommend this to a friendGoogle Camera - Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version is inferior to previous product in several ways but mainly due to the fact that you can’t have all feed recorded as you used to, only events. Also not accessible through nest app, so can’t see all my cameras from the app any more
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Guille, we appreciate your feedback on Nest Cam (battery) and we're sorry to learn it has not met your expectations. We’re not moving away from 24/7 video history. Our goal is to give users like you more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and showcase the important activity for you. If you want to see everything that happens at home, we offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. We continue to invest in the use of both technologies, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices. Check this link to learn more on what you can get with the Nest Aware subscription, and compare the difference: https://support.google.com/googlenest/answer/9233159
Your feedback means a lot to us as we're always on the lookout for opportunities to improve our products and services. And if there's anything we can be of help with, feel free to find us here: https://support.google.com/googlenest/gethelp
Not reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not record all incidents for me. Have had 12 hour gaps where I had activity. You pay for long term retrieval which comes to your email and can take up to 4 days. Not reliable.
No, I would not recommend this to a friendThe worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst you can buy, it never connects, and when it connects it doesn't show everything that is recorded, don't buy it
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Omar, thanks for contacting our support team. We´re sorry to hear about the negative experience you are having with the connectivity and video recording issue on Nest Cam (Battery).
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
Video recording can be triggered by motion detection on Nest Cam (Battery). These can also be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We'd like to help you troubleshoot the connectivity and video recording issue further on your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethel
Nest Cam doesn't sync with Nest App!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uh, according to Nest support, the new Nest camera does not sync on the Nest App. It only can be seen on the google home app. Ill say that again, the new Nest cameras do not work on the nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for the feedback that you shared about the Nest Cam (Battery), and we’re sorry to hear that it didn’t meet your expectations.
Our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
For any questions or concerns, reach out to us anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp
Defective product - unable to return or exchange
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me a defective camera. I spent the last few months with 4 different google representatives trying to add this camera. We used every method possible before the last one told me to take it back to the store because the camera is defective. I am extremely annoyed that I would be sold a defective and used product.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with this camera. Battery does not last long and many features from previous model were lost. Last model was MUCH better!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JEGG. We're sorry to hear that your experience with Nest Cam (battery) didn't meet your expectations. To improve battery life we recommend following the instructions on the link below: https://support.google.com/googlenest/answer/10901611
We want to know more details about your concern about the features and help find ways we can improve your overall experience with the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Huge Flaw
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure how you can call this a "security" camera. The camera has a 10 minute notification cooldown period (may even be longer) which means if 2 separate events happen within a 10 minute time frame, you will only receive a notification for the first one. That's a massive flaw for a "security" camera. Returning these ASAP.
No, I would not recommend this to a friendConnection Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried adding another camera to my nest security system. Camera fails to connect with wifi. Google needs to do better with these cameras. I even changed my wifi setting to from 5 to 2.4
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Alexx. We’re sorry to hear you’re running into problems setting up your Nest Cam (Battery). Here’s some troubleshooting tips to get your device connected:
1. Make sure you have the latest version of the Google Home app or Nest app to get the latest features and bug fixes.
2. Your main router sometimes has a better connection than your network extenders. Also, if your camera tries to connect to an incompatible extender, it can experience connection issues.
3. Restart your router, modem, and any Wi-Fi range extenders or repeaters that you have.
For more tips, here’s a link: https://support.google.com/googlenest/answer/9240048
Don’t hesitate to contact us any time: https://support.google.com/googlenest/gethelp?
Nothing worth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't connected to nest hub display for nothing.
No, I would not recommend this to a friendIt’s okay.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want original Nest products back. I like the Nest app better. With these cameras you have to switch to google home app. Which is okay but if you have an old Nest product and are viewing the viewing history isn’t 24 hrs like it used to be. It only picks up motions as it pleases. Nothing to do with settings it’s Nest and “google nest” don’t seem to be 100% compatible. I miss old Nest. I loved Nest. Video quality is okay. Battery life as expected. I do like the zoning options this camera provides and familiar face recognition. Came with 1 charger for 2 cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KaylaH, we value your feedback we'd like to thank you for being a loyal advocate of our products. We also understand that long time Nest user, like you, have enjoyed viewing your Google Nest devices from the Nest app. We wanted to make the Google Home app as the one place you can control all your favorite Google Nest and other smart home devices with the Google Assistant. We also wanted to create an integrated experience where you can control your Nest thermostats with other Google Nest speakers and displays. We hope you will consider keeping your Nest camera, and if you're willing to try, you may use the Google Home app to control your old Nest cameras. Learn more about it by visiting this page: https://support.google.com/googlenest/answer/9249866
Motion detection on Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We'd like to help you troubleshoot the motion detection issue further with your Nest Cam (Battery) if none of the steps we provided prove to be helpful. If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp
Total Garbage!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Cam products are total garbage. Don't waste your money. Literally NEVER works when we need it, seldom can show live video (despite have 2 different internet services with 3 routers each and FAST bidirectional wifi everywhere in and outside our home). We TOTALLY regret investing in the Nest ecosystem and are planning to remove and purchase a REAL camera system.
No, I would not recommend this to a friendNot a Nest cam!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest camera does not seem to be a Nest camera at all. The software is different. it has to be installed with the less versatile Google software and cannot be added to the Nest software where I view my other Nest cameras. i could not find a way to make and save a short clip from the online recorded video. The differences should be noted on the outside of the packaging. I returned it quickly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi EWilliams, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Cam (battery) didn’t meet your needs and had to return it.
We value your feedback as we’re always working to improve our products and services. We are hoping that we will be able to provide you service in the future. If you have any questions or concern, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp