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Customer Ratings & Reviews

$369.99
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Comp. Value: $449.99

Customer reviews

Rating 4.1 out of 5 stars with 2727 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,727 reviews
  • Rated 2 out of 5 stars

    Camera is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera cuts out when it’s not powered up, and its wireless connection is unreliable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Aamir985. Thank you for sharing your concerns about your Nest Cam (battery). We're sorry to hear that you're having some connectivity issues with the device. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Google nest is a ripoff. Google play is a crooked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure crap with slow response and very late response to activity. Did not capture criminal activity untill escape was not able to be seen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great video good battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Cameras and they work seamlessly with the google home app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to Operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get cameras to connect to Google Home. Attempted 3 separate times.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, ERH1. It's unfortunate to hear that you're experiencing some difficulties with setting up your Nest Cam (battery). We appreciate you sharing this with us and recommend that you reach out to our support specialists so we can better identify the cause of the issue and provide you with troubleshooting tips that may improve your overall experience with setting up and using the device. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install, great picture, great add to our Nets family of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love google home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and does what we need it to do! Very clear recordings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera for battery only model. I do not like that this is not accessable on the nest app. Everything is on google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and placement. Bringing it online was a piece of cake

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get them to connect and ended up taking them back.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, we're sorry to hear that you had a difficult experience with Nest Cam (battery) and that you had to return the device. This is not the initial impression we want you to have with the products we provide. If you’re ever considering Google products in the future and need help with setting up or installing a device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest cam is very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for indoor/outdoor use. Nice and clear captures.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery keeps draining it won’t turn keep a charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup very fast connected to camera from remote location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect add on to my current nest cameras, can't complaint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work with Nest App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you currently have Nest products and manage them with the Nest app you will be VERY disappointed with this purchase since you can not add it to your existing Nest account. If you have migrated you can add it to your Google Home app but it will NOT show up in your Nest app. In addition, the features are limited within the Google Home app. This is a hige mistake by Google. I have returned this product after about four hours of trying to find a work around.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JCB3, thanks for sharing your review with us. We're sorry to hear that your experience with the Nest Cam was disappointing. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you decide to give our products another go we'd be more than happy to assist you in the future. Nest

  • Rated 1 out of 5 stars

    Good camera, bad software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it not knowing the camera can't be added to my other NEST cameras. In order for the GOOGLE camera and my 3 nest cameras, I would have to migrate my nest cameras to the GOOGLE camera. That can be done, but have to cancel the nest subscription and buy a GOOGLE subscription at twice the cost. I returned the camera and will repostion my others.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Freddidit. Thanks for taking the time to share your feedback with us. We do apologize for any disappointment you may be having with the move to the Google Home app, from the Nest app, for the new generation of Nest cameras. It's also unfortunate that you had to return it.

      You actually get a lot more value with the new Nest Aware subscription since it lets you pay one amount for all your Google Nest cameras in your home. This includes any new Nest camera you buy, and all your older Nest cameras, rather than paying for each camera which can be more costly. To learn more about the new Nest Aware subscription, check out this link: https://support.google.com/googlenest/answer/9546397

      We'd be happy to entertain any questions you have and even walk you through the migration process for your old Nest cameras. Simply reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed with this purchase. Google Home, which is what this runs off of is very difficult to operate. Setting everything up was a major pain. Many times these cameras did not catch movement that a normal camera would’ve caught. I would not recommend these cameras to anyone.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Filippelli74. We're sorry to learn that you had a disappointing experience with your Nest Cam (battery). We're constantly working to enhance the Google Home app and improve the performance of the app and how it integrates with your devices. It's important to us that we provide you with the best help possible and identify the cause of the cameras not catching the right moments for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Nest was good. Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps going to save battery although is plugged to electrical 24/7 its crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google camara review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work well constly having problems getting tired of it

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Morticia. Sorry to see the Nest Cam (Battery) didn’t work out for you. We’d be happy to look into what could be happening and get a resolution for you — when you get a second, talk to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean picture qualities a1 i will buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completes the sight around my house and i love it.

    I would recommend this to a friend