Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
No integration to existing Nest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless junk- it does not integrate to the exiting Nest platform. Don’t waste your time and money on this poorly designed product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chris, thanks for your review about the Nest Cam (Battery). New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For any questions or concerns, you’re more than welcome to contact us and we'll be happy to assist. You can reach us anytime here: https://support.google.com/googlenest/gethelp
Search a different one
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible cam, cuts off in the middle and turns black. Always hard to connect
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Taher. Thanks for sharing your experience with using the Nest Cam (battery), and we’re sorry to hear that your expectations are not met.
A range issue or wireless interference can affect the overall performance of your doorbell. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the doorbell and your router as these items could block the connection. For more tips, read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282
Feel free to contact us at the following link if further assistance is needed: https://support.google.com/googlenest/gethelp
Whose at my house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have done a good of letting me know who is coming to house and I can talk to them without going to door.
I would recommend this to a friendWorking graet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far only downside is if you change the wifi you have to reset the camera and resetup.
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it back to Best Buy.Thank you for taking care of returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Memaw. Thank you for posting a review about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Easy to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use and set up. Battery last about 3 weeks on a busy area. Easy to mount and unmount
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy it but it does not keep recordings longer then 5 hours if you don't have the plan.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi bransonsaks, thanks for sharing your review here. We're sorry to hear that your experience with Nest Cam (battery) didn't meet your expectations when it comes to longer recordings. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. If you want to know more about what you get with a Nest Aware subscription, please don't hesitate to reach out to our support specialists or visit the link here: https://support.google.com/googlenest/answer/9233159
Easy to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my home office. Can't wait to put them up. I was easy to set up in the ap.
I would recommend this to a friendgoogle nest cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, easy to adjust and the facial recognition software is excellent.
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience on the entire job. Still not resolved 3rd party gave his phone number Never has returned with a call or message
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DonH, thanks for sharing your experience with our support team. We're sorry to hear about the negative experience with the installation for your Nest Cam (Battery).
We only recommend Nest Pro certified installers to ensure your Nest devices are installed properly. To learn more, check out this link: https://support.google.com/googlenest/answer/9232427
If you will need further guidance, you can count on our support team by visiting the Google Nest help page: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, weather effects it more than I would like but otherwise good.
I would recommend this to a friendwill return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints with the camera itself, the google home app is far from user friendly. will return
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi whiskeeze, thanks for posting a review. We’re sorry to learn that you find the Google Home app not user-friendly, and we understand your decision to return your Nest Cam.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app because we wanted to create an integrated experience with other Nest and smart home devices.
If you’d like to try the Nest Cam again in the future, we’d be happy to work with you and help improve your experience here: https://support.google.com/googlenest/gethelp
Battery Nest Cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has a battery built in which makes it usable to be used outdoors.
I would recommend this to a friendI do not have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know they haven't gotten hold of me to install them so I do not have them them to know if I like them or not
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Waugh898, thanks for giving us time to share your review about the Nest Cam (battery), and we're sorry to hear no one got a hold of you to install them. We designed the new Nest cameras with ease of setup and installation, and the Google Home app will walk you through detailed instructions. It's important to connect your camera to the app before you install or mount it. You need to scan the code on your camera to connect it to the app. If you’d like to try, you’ll find the set up guide here: https://support.google.com/googlenest/answer/9293657
You can also get in touch with us anytime if you need real time assistance and guidance here: https://support.google.com/googlenest/gethelp
Work as expected!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on special to include with my system and it works as expected.
I would recommend this to a friendGoogle camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all Google products in my home we are happy with our google products
I would recommend this to a friendBest security camera system!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, have 3 sets at 3 different houses, each one works great!!!
I would recommend this to a friendGreat camera !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You should try it … it’s pretty great it’s pretty accurate and detailed
I would recommend this to a friendGreat device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware of subscription cost! The nest hub is great to pair with this!
I would recommend this to a friend- Pros mentioned:Camera qualityCons mentioned:Battery life
A truly wireless indoor/outdoor HD security camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Google Nest security camera is a truly wireless Wifi camera with excellent HD picture quality in day or night. I’ve had the original wired version installed as a front door cam for years and am pretty excited to add a 2nd camera to the ecosystem. It has a few upgrades over the older version, such as a rechargeable long-life battery, better broadcast sound, and some pretty fancy features like people, animal, vehicle, motion, and even familiar face detection. You can adjust how sensitive the motion sensing is, and of course you can create zones for it to focus on or ignore. I use mine as an auxiliary camera that I move around the house depending on the need. It comes with a magnetic wall mount that’s very sturdy and holds the camera solid. I set that up high over the garage to look over the driveway, but I love that I can just pull the camera off the magnetic base and move it to another base mounted in the backyard. There’s even a stand option so you can put the camera on a table top or shelf. Indoors, the battery life is spectacular. It only captures footage of events, so the camera saves energy on not recording everything and can supposedly go almost a whole year on a single charge. I doubt that, but it really depends on how frequently the camera detects an event and turns on. I’m sure cold weather plays a part too (batteries in general hate cold), but it’s been about a week and I’m still at 93% battery life, which is outstanding. If I have to recharge it every month or 2, fine… it’s really not that hard or inconvenient. Plus, there’s an optional 30’ power cable available that enables you to plug it in and never have to worry about charging it again. The only thing I don’t like is that it doesn’t work with the Nest app, which I prefer for camera viewing over the Google Home app. It’s a small detail, but I guess I’m more worried if that means they’re going to stop supporting the Nest app. On the bright side, it integrates well with Google Home, which is handy because I have a bunch of peripherals that already use it. One other major upgrade over the original is that it comes with 3 hours of free event activity videos. Meaning… it’ll let you access footage within the past 3 hours for free, no subscription needed. Which is awesome, because the original came with none. Get the subscription though, and the whole Nest ecosystem is fantastic, with up to 10 days of 24/7 video history on the plus plan. Overall, I love the portability of this camera. The wifi range is strong enough to mount it just about anywhere in a single house, and the battery life should be able to go months at a time without a recharge. The speaker is a nice improvement over the original as well, with much louder sound and less static. If you’re looking for a truly portable wireless security camera, you should definitely check out the new Google Nest Security Camera
I would recommend this to a friend