Customer Ratings & Reviews

Camera is good. I already have nest doorbell so i figured i couldnt go wrong but the new nest cameras are no longer supporter by the nest app! You HAVE to use google home! Ive always like the nest app .. i can see my thermostat, nest yale door lock, and doorbool all from the nest app .. but now i have to use google home! I guess ill ijstbhave to vet used go it .. sucks

Very dissapointed. I have enjoyed using all Nest products this their first thermostat. But unfortunately google has destroyed the brand. The nest outdoor battery camera is really poor software design. It took me 2 hours to set up this camera because it could not connect to any of my other gnest products for wifi. All my nest products are pre-google nest products so I have a feeling that played a factor. I had to make a new home on my google app to get it to work. Camera quality is fine and night vision is good but I will be returnîg mine because I have to pay for a second nest aware subscription just to have recordings on this new camera.

Google, one of the largest and richest companies on the planet has completely ruined Nest products. Nest used to be the gold standard. These cameras are a joke. They are not compatible with the Nest app, they are large and heavy, they are weather "resistant" and not weather proof, they are only 1080p resolution (are we living in 2006? Also, why would you decrease the resolution from your previous cameras?), and you can't record 24/7 without plugging it in. This product release is making me lose faith in Google. If they are willing to cut this many corners, I'm going to have to rethink whether I continue to buy other Google products like their Pixel phone.

It doesn’t tell you this on the packaging, but if you’re using a Nest Aware Plus subscription, this battery camera will NOT record the 10-day 24/7 video unless you keep it plugged in continuously with a $35 additional cable. Google support feels that since this info is buried somewhere deep in their support Q&A site, it’s my fault for not knowing this before buying it at the store. It’s also my fault for buying it Best Buy rather than directly from them. I need a cam specifically for a location without power, and this product cannot fulfill that requirement.

This camera seemed great at first, facial recognition, super clear picture, inexpensive cloud subscription... but it has some GLARING flaws. There is no way to get a date and time stamp on the recordings or downloads on ANY of the Gen 2 products. NONE. You also cannot download a custom clip on any of the Gen 2 products. For example, I want to download a 30 minute clip from yesterday... YOU CAN'T!! You can only download "motion" clips. Which means during that 30 minute span, you download about 10-15 short clips, PLUS you can ONLY DO IT FROM YOUR PHONE!! NOT A COMPUTER!!! So when you download it, you can't find it! You have to go searching through your photos app. Finally, this camera CANNOT BE ADDED TO THE NEST APP, it can only be added to the Google home app. If you try, it sends you to the Google home app. The Nest app is available on the phone AND the web. This turns out to be a HUGE problem if you ever want to use the recordings for LEGAL reasons. You don't have a date and time stamp, AND you're stuck with a bunch of tiny clips that are a pain to get onto a computer. Then, you can't alter them by joining them together because there are gaps between the motion clips AND you e compromised the integrity of the original. I've contacted Google Nest support and requested a "legal hold" on the recordings, but so far the question is ignored. The rep stops responding or points me to a Google help article on how to download clips. Crazy right? I have the top level Nest Aware subscription and thought I was good to go with 60 days of 24-hours recording, but you're not. 100% NOT. I've contacted Nest support regarding the time stamp and the custom clip and was pointed to an article for the previous generation camera where you COULD download a custom clip, but the timestamp was buried as a subtitle and can only be seen by enabling "Track 1" in ONE app called VLC player. I found this after hours of research. I havent found a way to make VLC save the recording with the subtitle "always on." An attorney or judge probably won't take the time to download VLC and follow your intricate directions on how to see the time stamp, which could put people in a precarious position. Lol. This also ONLY applies to the Gen 1 camera which DOES NOT support facial recognition. ONLY the Gen 1 cameras have the date and time stamp buried as a "subtitle." FYI: ALL OF THIS ALSO APPLIES TO THE GOOGLE DOORBELL (BATTERY) I hope this review helps you when deciding to purchase a camera product.

I have several other cameras and this was purchased to replace one Google no longer support. I really like the camera however the pose cord was ridiculously too short. Would really appreciate a longer power cord.

AVOID this Google product! Battery for Google camera lasted only 7 DAYS! Two different Best Buy sales people told me the Google camera battery would give me approximately 6 months with a short recharge. The Google camera battery lasted only 7 days. I installed the Google camera over my driveway, and set “motion" to only detect “vehicles" and “people." Best Buy won’t let me return this product after 15 days from purchase, so I’m stuck with this junk (it sat in the box a week before I was able to install). Best Buy and Google should be ashamed of this pathetic product. I can’t believe anyone at Google (or Best Buy, for that matter) would put a stamp of approval on this product. I will never buy a Google camera product again, their batteries can’t be trusted. Based on Best Buy’s terrible sales advise and return policy on such a terrible product, I don’t know that I could ever trust purchasing from Best Buy again. AVOID!

2 out of 3 of my cameras look great during the day, however the night vision will show you shapes but there isn’t much detail. The 3rd camera will not stay connected to my wifi and drops offline multiple times a day

Quality is just ok… love the flexibility of a battery powered camera I can really put anywhere and move at my desire… but wish it came without the video quality sacrifice. Plain and simple, this should be a 4K camera. I really can’t see the reason this went back to 1080p. Even if there was a sacrifice in battery life, I would be much happier with a 4K camera and would make this 5 stars. I’ve used and tried all brands of cameras in the past… and I have Nest cameras in my home already so I am familiar with the interface and app, but this camera isn’t compatible with the Nest app. I had to download the Google Home app and sign in through that… not a huge deal, but I personally like the Nest app layout and interface better. I really don’t want to use the Google Home app because it’s not as easy to use in my opinion. Setup went very smooth, it was super easy. That was great! It went from being in the box to being setup and working on just a few minutes. Quality is good, but not great. Same with night vision, it’s not terrible, but it would be really nice if it was 4K.

Honestly if you had Nest before Google. You will not like these anymore. The Nest app was way better than Google Home. Pay for a subscription, but yet you don't have full control of what footage you can save. Only 5min clips at a time. Sorry but a lot of moments you need save is more than 5 mins... Google has changed it to a super cheap product of course.

This is my first Google Nest camera and definitely my last. I have had numerous cameras from other manufacturers that are more intuitive and simply work better. While there are certainly worse entries in this sphere out there, I'd take a pass on this one. First, setup for me was horrific because the Home app kept trying to find another Nest device to "get me online quicker" but instead cost me tons of time as it timed out at least 15 times. I finally figured out it was trying to connect to a Nest Protect which no longer exists in my house but I had never had a reason to delete from my Nest account. With that issue gone, I proceeded on. It still took several tries to get up and running...as though the Home app really wanted to find that old Protect.Once I got it online it was ok. Not great, just ok. Video and sound quality are decent. Motion alerts, while quite smart if you're willing to pay for the upgraded subscription package, seem to be hit or miss. There is no option for local storage and if you choose to not subscribe to the Nest Aware service, all you get is 3 hours of video storage. That amount is practically worthless since most people are out of their houses for at least 8 hours a day for work and sleep around that much too. So unless something happens in the other 8 hours or you happen to pull your camera up and see the bad stuff going down, there is absolutely no reason to have the camera record anything. One other irritation for me is that there is no way to turn off the LED status light. Not too stealthy for a "security" camera. I could likely go on and on but will leave it with a simple recommendation to skip this camera. At least until some updates in functionality come around.

For existing Nest users, skip these cameras. . Not only do they not integrate with your existing Nest app, they don't even capture the movement they're supposed to. For new users... also skip these cameras We got these cameras to monitor our chickens in the backyard. One of the cameras would only pick up the chickens, or us, about half the time (I was watching out the window), and completely missed the big owl that landed on our fence, and sat front and center in view of this camera for about ten minutes. Again, numerous events that could be seen in person and out the window that these motion-detecting cameras did not capture. The only reason I knew something happened is because our chickens started making a ruckus. Because of their abysmal battery life, if the cameras do not choose to detect the motion, you are simply out of luck for seeing what happened, as there is no live footage to review (unlike their wired, pre-Google predecessors). The Google Home app, which you are forced to use, is a hot mess, and far more clunky than the original Nest app. I did love our old cameras under the Nest banner, but any quality that came with those is gone. The quality on these is worse, the ability to navigate what little footage you do capture is worse, and there is no valid reason to purchase these cameras, as the things you may be trying to monitor will simply not be captured, due to faulty sensors. For the record, I purchased these cameras directly through the Google Store. However, it seems they have blocked or removed the ability to leave any reviews there.

I was looking for a camera that is easy to install, does not charge a monthly fee and that I could use with other smart devices. When explaining that to the rep I worked with, he knew exactly the one I was looking for. Nest does not have the best reviews, but what nest does do is work. The cameras are connected using the Google Home app, which also allow me to connect my wiz lights, and smart thermostat. The cameras were easy to install, took less than 30 mins to connect both cameras to my house.

They work fine. Overall good product and easy to use

Nest offers some of the best home and business cameras on the market, bar none. However, there is a significant drawback: being forced to use Google Home instead of the superior Nest app. I genuinely cannot understand why Google would compel users to switch to a less intuitive, more cumbersome platform. The Google Home app lacks the fluidity and user-friendliness that Nest’s app once had, making daily operation a frustrating experience. Google bought a fantastic product; at the very least, they should give users the option to choose which app to use.

We wanted a camera that we could easily move to different locations depending on our needs and this Google Nest Cam is perfect! The wireless connection allows us to use it inside our home to watch our dog during the day while we are gone and then move it outdoors to watch the driveway when we are out of town. Being able to access the footage on our smart phones is so easy and convenient! You can manage your settings to alert you if movement is detected or you can turn that option off. We are so happy with it with may get another one!

I use both cameras for outdoor use. It has great picture easy Install. I also added the solar panel to these cameras so I wouldn’t have to deal with take them off to charge them since I mounted them a little high off the ground…. I had Vivint and switched to the Google set up and I have to say these are much better than Vivint. And much easier on the wallet.

Great picture easy to set up. Awesome use with a Google home app.

I added this camera and already have a Nest IQ Camera. Unfortunately the new camera is not compatible with the Nest app. I now have to use Google Home to view events from the new camera and go over to Nest to see events from the old camera. Additionally, the old camera was able to completely hide the cord which this one cannot, in the event you want a wired connection and not worry about battery life. The night vision also isn't as bright and clear as the Nest IQ Camera.

If you would like your Nest cameras to work well you will need to purchase Nest Aware. Nest Aware has just had a price increase from $60 to $80 a yr. A $20 increase in one year is ridiculous! You can find much cheaper cameras that work just as well without a subscription service. Google Nest cameras are just basic and you can do better! Also, the cameras are battery powered. So be prepared to charge them every few wks...depending on how much they record. For my home that means getting the ladder out along with an extension cord and the Nest charging cable and repeating this action 3 times! Also, be prepared to receive false alerts over car headlights even when your zone is set up not to pick up certain events. Do you self a favor and look at all options before you buy overpriced Google Nest Cameras. They're not worth the trouble and cost!