Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great project, I love it and it’s necessary for me
I would recommend this to a friend- Cons mentioned:Battery life, Motion detection
AVOID this product! Pathetic Battery life!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID this Google product! Battery for Google camera lasted only 7 DAYS! Two different Best Buy sales people told me the Google camera battery would give me approximately 6 months with a short recharge. The Google camera battery lasted only 7 days. I installed the Google camera over my driveway, and set “motion" to only detect “vehicles" and “people." Best Buy won’t let me return this product after 15 days from purchase, so I’m stuck with this junk (it sat in the box a week before I was able to install). Best Buy and Google should be ashamed of this pathetic product. I can’t believe anyone at Google (or Best Buy, for that matter) would put a stamp of approval on this product. I will never buy a Google camera product again, their batteries can’t be trusted. Based on Best Buy’s terrible sales advise and return policy on such a terrible product, I don’t know that I could ever trust purchasing from Best Buy again. AVOID!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there! We're sorry to hear that you're experiencing battery issues with your Google Nest Camera. To provide the most accurate solution, we'll need to ask you a few questions. Please contact us by clicking on this link: https://support.google.com/googlenest/gethelp?sjid=6051916617516694799-NC
- Cons mentioned:App compatibility
Was better before Google bought them out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly if you had Nest before Google. You will not like these anymore. The Nest app was way better than Google Home. Pay for a subscription, but yet you don't have full control of what footage you can save. Only 5min clips at a time. Sorry but a lot of moments you need save is more than 5 mins... Google has changed it to a super cheap product of course.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey HeatherM. Thank you for your feedback. We would like to suggest that you fill out this form where you can find the product and leave your thoughts on it: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Camera quality
Camera/service review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, great service from Best Buy! Secondly, cameras are great. Wonderful picture, great audio, such a great experience!
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and does a great job. Lots of features available through the best app or google home app.
I would recommend this to a friend - Pros mentioned:Camera quality
Awesome Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cameras these things work like a charm and have amazing picture wuality
I would recommend this to a friend - Pros mentioned:Ease of use
Google Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to install and set up. The price is not bad
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Old cameras are better than the newer version
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like to have to charge them . Very inconvenient for a woman to have to get a ladder out and charge it . Picture is good.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Thanks for your honest feedback. We appreciate you highlighting the great picture quality. Guess what? We have an option for you, you can buy a cable to keep your camera charged all the time. Take a look at this link: https://store.google.com/product/nest_cam_weatherproof_cable?hl=en-US
- Cons mentioned:Connectivity
Since Google bought Nest, these cameras suck!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras suck!!! Before Google bought nest, the nest cameras indoor and out were the absolute best product. Great quality, connectivity and customer support. We have wired Google Nest now with 1000mps speed wifi and these cameras never work. Constantly saying “cannot load view” and “retry”. What good are they if they never work. Complete garbage!
No, I would not recommend this to a friend - Cons mentioned:Battery life
Garbage don’t buy Google Cam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage ( wireless) 1. After 2 years can’t charge anymore and can’t be repaired, now it’s trash 2. The google scheduling app allows you to to everything except set a easy 9-5 schedule
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello TomM. We’re sorry to hear that the devices are not working as expected. To provide the best assistance, we'd asked for some additional details. Please fill out this form: https://support.google.com/googlenest/gethelp?sjid=278689588372053592-NA
Not worth the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras work fine however they're much better deals on cameras! Plus, you'll need Nest Aware if you want them to function properly and they just raised it $20 in one year! Look for camera's with memory cards!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Harp. Thanks for sharing your review about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations. We appreciate your feedback on the subscription offers and we've taken note of it. If you're in need of any assistance, please feel free to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Brand response from Google Team
Posted .Hi there, Harp. Thanks for sharing your review about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations. We appreciate your feedback on the subscription offers and we've taken note of it. If you're in need of any assistance, please feel free to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Terrible cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are horrible with the google home app, I wish there was a zero star.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Kthomas. We appreciate your feedback, and weŕe sorry to hear that your experience with the Nest Cam (battery) is below your satisfaction. We understand that having the ability to manage and control the camera through the Nest app can be ideal for you. However, our priority is to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits of using the Home app includes the following:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
That said, we like to learn more about your challenges with using the device so we can help. You can visit us anytime using this link: https://support.google.com/googlenest/gethelp
Google nest camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work when the weather is 30 degrees and under
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there. MelvisaA. Thanks for bringing your concern to our attention regarding the Nest Cam battery. We apologize for any inconvenience you've experienced, and we understand the importance of reliable performance in various weather conditions. Extreme temperatures can indeed impact battery-powered devices, and we want to ensure that your Nest Cam operates seamlessly regardless of the weather. You need to verify that your Nest Cam is within the specified operating temperature range mentioned in the product documentation. If the temperature falls below the recommended range, the device might not function optimally. We want to learn more about your concern so we can provide a better resolution for your device needs. We recommend reaching out to our dedicated team of specialists here: https://support.google.com/googlenest/gethelp