Customer Ratings & Reviews
- Model:
- GA02077-US
- |
- SKU:
- 6559342
Customer reviews
Rating 4.1 out of 5 stars with 2727 reviews
(2,727 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
see
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good . Mounting time will tell as everything is plastic. The camera connections are all magnetic . The so called security cable or anti fall cable a thin
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Cons mentioned:Battery life, Motion detection
Rated 1 out of 5 stars
Paywall to use hardware you already bought.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't understand how the camera that has 24 hours of continuous internal memory wasn't recording past 12 hours. Then I read the fine print that while the camera has massive internal memory card, you can't use it unless you pay the 8.99 a month to access it. I caved for a few months and cancelled my nest subscription. The camera is now useless. It doesn't notify me of movement as often as it use to; in fact, despite walking past it to leave, it doesn't even recognize the motion. This product is on the hinge of false advertising and is intentionally nerfed once you cancel your plan.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there. Thank you for your feedback on Nest Renew. When you pause or cancel your Nest Renew subscription, certain features may become unavailable. However, your cameras should continue to operate. If you're experiencing any issues, please tap here to get in touch with our support team. https://support.google.com/googlenest/gethelp?hl=en
- Pros mentioned:Camera quality
Rated 3 out of 5 stars
bought other one instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't buy it due to not being able to look at camera from Nest on phone. I was about to buy this product and saw the other reviews warning of Google only allowing it to be seen from their interfaces. I ended up buying a Eufy Outdoor Cam Pro Security camera instead and am happy with it: a lot cheaper, the phone app and notifications are great, quality of picture is amazing, integrates with Google home kind off (I am sure Google doesn't give it enough priority, I can view for a few minutes but then stops). If Google keeps messing around like this I might start using other home integrations.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great camera!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google - Nest Camera Battery – Snow Review I have multiple older model Google Nest Cams on my property – the Nest Cam IQ outdoor, the Nest Hello Doorbell as well as the Nest outdoor 2 pack. While those cameras have always performed flawlessly, I always disliked the install process – simply due to the wires needing to be hidden – meant drilling through the house, feeding the wire through to the inside and then finding a nearby outlet etc). I was excited when this product launched as it would fix that install issue. Installing this camera took all of 2 minutes – 2 screws to attach the magnetized base into my pergola where this camera will reside. Simply the place the camera on the base and position the camera as needed. Connecting to the Google Home app took about 30 seconds and within 3 minutes I had the camera up and running. The resolution of this camera is as good as the older products and having the video recordings through the Nest Aware Subscription is simply priceless and cost effective. Daytime and nighttime views are flawless and you can filter the video clips to see only what you want to see – people, motion, sound etc. My only critique is that this camera does not seem to be able to be viewed in the Nest app like all my other Google products noted above, only the Google Home app. Having the two app ecosystems seems tech sloppy to me – I am guessing the Nest app will be going away at some time and the Google home app will prevail. The other issue I see would be theft – would be very very easy – walk up, pluck the camera off the mount – done. Google does have a theft replacement policy for free on its newest products including this one. Another quality product from Google! I would recommend.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Wire free cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new camera had to wait for them to install but it’s worth the wait.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend- Cons mentioned:App compatibility, Battery life
Rated 1 out of 5 stars
Be VERY careful before buying the new Nest Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay attention here: (from a long time Nest user). With the New Battery camera ... 1. You CANNOT review video history. You can only review 'events'. So, if in a 24 hr period your new Nest camera detects 6 seconds of activity - you will only be able to see 6 seconds of video from that 24 hour period. No scrolling through video history like with the old next cam in the (much better) nest app. How this was approved by a product manager is crazy. A video camera that does not allow video scrubbing? 2. New Cameras DO NOT work with the Nest App - so if you have devices today in the Nest app - you cannot add the new cameras to that app - you will need to check two places - google home and the old nest app. Be wary of "we will buy you lunch tomorrow" from google about the Google home app accomodating old nest cams - the new app is a step backward - see comments. 3. EVERYTIME you select the camera in the Google Home App - you see a full screen display of - not video like one would think, but your remaining Battery percentage... yes every time. you need to clear that screen then see if there was an event recorded. 4. Not sure what prevents the camera from being stolen - it is only attached to the base via a magnet? A 5-year-old child could easily remove it from the base. Probably of no use to a thief - but the owner would lose video and their expensive camera. 5. Frankly I am very surprised this is what we waited for from Google - sending mine back.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JTC1, thanks for letting us know about insights with Nest Cam (Battery). We´re sorry for any inconvenience these changes may have caused you.
We really didn't remove 24/7 video history. Our goal is to give users like you more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. Your Nest Cam (battery) can still accommodate up to 10 days of continuous video recording (CVR) and 24/7 video history if hardwired to power and subscribed to Nest Aware Plus ($12 a month for all of your cameras, speakers, and displays on the same home structure).
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
Also, using the Google Home app and a Google account provides a lot of benefits, including access to our trusted security features, and seamless integration with our other Google Nest devices, and Google Assistant. However, we always value your feedback and we´ve taken note of it. We´ll also make sure to pass it along to the right team since we´re always looking for ways to improve our products and services.
Lastly, you can protect your Nest Cam (Battery) from possible theft by installing an anti-theft mount accessory.
We´re hoping you will reconsider to keep using your Nest Cam (Battery), and if you need further guidance with any of your concerns, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Sense of Security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Feed & crisp video quality. Hooked up to solar panel & zero issues on holding charge. Facial recognition is on point and once you adjust the sensitivity it works even better!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera easy to use and Wach play back it’s easy
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend Rated 5 out of 5 stars
Good security camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Cam comes in a nicely designed packaged box. When you open the box you will find the camera in a perfectly fitted mold. The lens comes covered with a QR code to help setup the camera. It comes with a charging cable that is unique to the camera. It can fit in both directions but only one will completely connect so make sure to turn it around if it is not all the way in. It has a wall mounting plate that you can put just about anywhere. You can also order longer cables or a different type of mount. Comes with instruction book but there is not much on it other than plug it in, download the Google Home app and Tap to add your camera. The rest of the setup comes in the app. It is a bit lengthy to setup but not hard. Just agree to a bunch of statements. You must have wifi and bluetooth turned on when setting it up. Choose your wifi network and choose a device location name. Then sign up for a free trial of Nest Aware. It cost $6 or $12 a month for service. The main difference between the two is how long you can keep video stored. You can setup zones if you need to if you don't want to be alerted by every car that goes down the street. You can turn the camera on of off through the app and it will show you the battery strength. The camera hangs on the mount by a magnet so you can position it any way but it doesn't suggest upside down. It has a microphone and a speaker that is fairly loud. What I don't like is if you put this anywhere close to the ground anyone can just come up and walk off with it since it is only held on by a magnet. Also the video quality is a little grainy sometimes even on the max setting. Overall it is a good and easy to setup camera if you want to add security video on your property.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Don’t waste your money, time, and frustration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras were pretty good in the beginning, but if you live in a cold climate don’t waste your money. These are extremely expensive and end up being paper weights, of course after the warranty as well. They don’t hold a charge in the winter and they don’t hold any battery life during that time. Much better off with other options. I end up with $500+ of useless cameras. In addition to all of this when they do actually charge it’s exhausting getting them connected and charging, if you don’t mess around with the reset button fifteen - twenty times, complete waste of your time, money, and a huge addition of frustration.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, nismos14. Thanks for sharing your views on Nest Cam (Battery). We're sorry to hear that you had a frustrating experience charging it on colder temperatures.
Your Nest Cam (Battery) comes with a built-in rechargeable 6 Ah, 3.65V lithium-ion battery that provides excellent charging performance. However, colder temperatures will greatly affect the charging performance of the battery. The recommended charging temperature should be within 32°F to 104°F (0°C - 40°C). And during winter, the battery life may have less than half the life that it has at temperatures close to -4°F (-20°C) and any temperature lower than this will prevent the battery from charging at all.
If you have additional questions and support concerns with your Nest Cam (Battery), we'd be happy to assist you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Night vision
Rated 5 out of 5 stars
A Trusted Name!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a person who loves, trusts, and depends on Google's products, this product enhances and adds to my consumer confidence. I have been a Google user for many years, I consider myself, an "Android" girl! The product has great features such as 1080p HD with night vision. I love its flexibility meaning it can be used inside or outside. I am sure this security cam will serve me well for many years!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
So Incredibly Disappointed after years of happines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely TERRIBLE. I’ve owned nest cameras for 8+ years and I cannot adequately express how disappointing the Google Home app is since they forced us away from the wonderful NEST app. I just cannot believe how Google arrived here. It’s crazy. If you don’t believe me go read online about it. The cameras are honestly worthless now. There is no ability to live stream the camera with a wireless camera from Google. I am going to change my entire system and I’ve spent thousands on the Google camera. I have 10 of them. 6 original, perfect camera that are 8 years old and still work in the best app and 4 brand new cameras that suck and are forced to work in the Google Home app. Battery life is also not close to the 6-12 weeks. NOT EVEN CLOSE. Google has ruined a once wonderful product line. There are better options out there.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Freddy. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of useCons mentioned:Battery life
Rated 2 out of 5 stars
Be careful - useless without subscription service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up and use. camera quits from cold battery below about 20F. DOES NOT OPERATE AS ADVERTISED!!! You do NOT get 3 hours of recording. It erases all recordings every 3 hours. Makes it pretty much useless unless you buy their subscription. Lying cheats!
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NeilT, thanks for sharing your feedback with us about the Nest Cam (battery), and we’re sorry to hear it didn’t meet your expectations.
At temperatures between -4°F (-20°C) and 32°F (0°C), the camera will continue to work, but the lithium-ion battery in your Google Nest camera or doorbell won’t be able to charge. Many devices, including popular models of doorbell cameras and cell phones, use lithium-ion batteries for their high power and long life, but these batteries are also affected by temperatures below freezing. If the battery drains completely, the camera will shut down. For wired installation setups with a Nest Cam (battery), the wires power the camera directly. At temperatures below freezing, the battery won’t charge, but as long as the wired power source is available, the camera can operate in temperatures down to -4°F (-20°C). This link might be helpful: https://support.google.com/googlenest/answer/11830989
Also, Nest has long been focused on delivering quality products to our customers. We’re also focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives you smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. The Nest Cam (battery) comes with event video history without a subscription which will automatically expire and be deleted after 3 hours. However, you’ll need a Nest Aware subscription to receive full and extra features. Check what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
We’d be happy to share your feedback with the right team for future improvements. And if you run into any concerns about the camera features and its performance, let us know and we’ll do our best to help: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Dissapointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nest hubs, thermostats, smoke alarms, and doorbells. I so badly wanted to replace my arlo cams with nest cams. After a year with the nest cams, I’m going back to Arlo. The nest cams are slow to access, have poor battery life, and really just unimpressive.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there coloradotrav, we greatly appreciate you for investing high on Google Nest devices, and thanks for the feedback you provided on Nest Cam (battery). We’re sorry to learn it didn’t meet your expectations, and we understand your decision to go back to a different camera manufacturer. If you want to consider using the Nest Cams, you can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
Also, you can adjust the wake-up sensitivity of your camera to decide when to wake up and start recording. If the wake-up sensitivity is low:
- It decreases the range at which the camera or doorbell can sense activity.
- It increases the amount of time it takes for the camera or doorbell to wake up once it senses activity.
Here's how to adjust the wake-up sensitivity in your camera or doorbell's settings:
- Open the Home app Google Home app.
- Touch and hold your device's tile.
- Tap Settings Video Wake-up sensitivity.
- Choose the High Low setting.
If you come across any other questions or concerns about the Nest Cams, please feel free to find us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Well beyond my expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, extremely clear picture, long battery life. The best part is with the magnetic mount the camera is 100% adjustable up, down or side ways. You can’t do that with a stationary camera.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and activate. Excellent video quality.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 2 out of 5 stars
No NestApp Support, otherwise on par for Nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and great video quality as you can expect from Nest cameras however the lack of support for these new cameras with the Nest App is a massive disappointment. Maybe when the Google Home app catches up and I can see all my live views on one page again it will feel like a one stop solution again.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi LawnAdmin, thanks for sharing your feedback about Nest Cam (Battery). We apologize that you’re unable to use the Nest app for your device.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
You can count on our support team for your support needs. Feel free to contact us here anytime: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great but battery life if a little iffy
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, user826093. Thanks for giving us feedback on Nest Cam (battery). We’re glad that you find it great, and we hear your concern about its battery life.
You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
On the other hand, you might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (Battery) is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (5 meters or 10 meters). Contact your retailer for product inquiry.
If help is required, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Camera/service review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, great service from Best Buy! Secondly, cameras are great. Wonderful picture, great audio, such a great experience!
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 1 out of 5 stars
Loses features from older generations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start this out by saying I am a huge user of Google hardware products. Many Pixel phones, earbuds, Google Wifi, 2 Nest thermostats and several Nest Cam IQs. Generally super happy with them across the board. Then we get to the new Nest Cam Battery. Was super excited for it since one of my Cam IQs died (and with warranty that's too short). Ordered direct from Google, huge mistake there and should have purchased from BBY so I could have returned it. My biggest gripe is that one MUST use the Google Home app to setup and control the new battery cams. As many other users have complained about this issue, I can also attest that the Home app is a terrible, terrible experience. Gone are the days where clicking on the Nest app brings up the camera feeds right away. Now you need to click on the Home app, then click on the Camera button and hope the cameras "connect." Also, if my battery cam is not plugged in I understand that it's not powered all of the time to conserve battery but don't you think when I click into Cameras in the Home app that I want to see that live view as well? And then there's the online experience. Why remove the ability to view the footage on a PC????? I use that feature at least once a month and it's invaluable. Oh well, guess Google knows better..... And there's no time stamp within the Home app so god forbid I need to send footage to someone they'll just need to guess when the recording was from. And finally, it's 2021. Why can't we have a 2k or 4k camera? BK P.S. for the Google person that reads this, I don't want your typical form response that you're always listening. I don't believe that so don't waste our time with a canned response. Just please get this feedback to the product team so they can understand what paying customers think of their product they released too early and without much though.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi bkinnk, thanks for being an advocate of Google Nest products. It's unfortunate to hear about your disappointment with Nest Cam (Battery), and we're sorry to hear that you had to return it.
We wanted to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. It offers you a lot more benefits since you have access to Google´s security features as well. If you´re willing to try, you may set up your other Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
We understand that for most users, a higher resolution is always better. However, video resolution is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. Your Nest Cam (Battery) has full HD resolution with HDR video quality that’s optimized for a clear view in bright sun or dark. Keep in mind that it also helps save battery power.
We'll make sure to pass along the details of your feedback to our product team. We're hoping you will reconsider and use Nest Cam (Battery) in the future. Our support would be happy to help you with your support concerns, if you can reach out to us here: https://support.google.com/googlenest/gethelp











