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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,760 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does its job to the fullest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fits the family's household needs. The wireless function is mostly good, but can be difficult to maintain charging if the camera is in a very high traffic area!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a rechargeable camera the battery life is fantastic even in the winter you can expect around 4-5 weeks of life even with temperatures down in the tens. Picture quality is great and I like that I can set zones to only capture certain areas.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I love the quality is worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Google outdoor Cam

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent camera, the quality of video is HD 1080p, but batteries life sucks, it does not last as google claim so I have to use it wired and I wish google would incorporate the nest app feature with a software update because it’s so much better.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TechRev, thanks for posting your feedback. We’re sorry to hear that you’re having issues with the battery life of your Nest Can (battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn't related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation
    Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Terrible, horrible, no good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like it, Goes out of focus, terrible night vision, horrible app, won’t work unless surface is magnetic, set up easy and easy charging overall it sucks

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JP01. We appreciate your feedback and we’re sorry to hear that your experience with the Nest cam (battery) is below your satisfaction. We suggest using the included wall mount for surfaces like walls. Simply attach the wall plate with the included screws, then secure the magnetic plate onto the backplate. Both of these mounting options let you power your camera with any power accessory like the weatherproof cables, or run it on battery power.

      Also, we recommend having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Also, adjusting the camera settings like video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas, can help improve your experience. And for the night vision, try to angle your camera away from bright lights, or to install the camera in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the camera’s infrared light can reflect off a surface. Other tips on how to improve the night vision feature can be found here:: https://support.google.com/googlenest/answer/9259738

      If more help is needed, feel free to let us know by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cameras. Very good picture and easy set up. Would buy more to get some more coverage.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection
    Best Buy Employee

    Rated 3 out of 5 stars

    Good addition for an existing Google system

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] On writing this review, I've had the camera for about 3 or 4 months. Since then there had been an update that altered the recording image. Colors look a bit pale and quality does look diminished. Another thing is that the motion detection range is a bit narrow compared to its competitors. You need to stand pretty close until it begins to record. As far as the positives •Its pretty easy to setup and install •Battery life is not bad. (about 3 1/2 weeks before recharge) •The subscription plan is good for all nest cam devices and any future devices you want to add under one single price.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Steve. Thank you for taking the time to share your detailed feedback about the Nest Cam Battery. We appreciate your insights, both on the positives and the areas where you've experienced some challenges. We're glad to hear that you found the setup process easy, and that the battery life has met your expectations. Additionally, we're pleased to know that you find value in our subscription plan, offering flexibility for multiple devices under a single price. It's unfortunate to learn that the recent update affected the recording image and your feedback on color quality and image sharpness is valuable. We hope to give you an even better experience with your device. We recommend reaching out to our dedicated team of specialists on the Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video is good quality but it needs to be recharged far more often than I thought. Having to get a ladder out every two weeks is not what I bargained for.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JamesB. Thanks for posting a review about the Nest Cam (battery). We’re sorry to hear that your experience is less than ideal. We understand that having to climb up a ladder to charge the camera every two weeks can be an inconvenience for you.

      We suggest adjusting the camera settings like the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more tips: https://support.google.com/googlenest/answer/10901611

      You might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).

      We can help you check for other reasons why the camera is behaving differently. Please contact us anytime for assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Is Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Google cameras. It's easy to install and the charge lasts a really long time. Besides the app, I can even monitor and watch the cameras through a browser online wherever I am with an internet connection! This is fantastic. I installed it myself, so it is battery powered and I need to occasionally charge it. I plan on buying more cameras and having them professionally installed so that they are wired and don't need to be brought in for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    New Google Camera's are obnoxiously huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear picture but Google has ruined the great old Dropcam application that they bought out to start their Google Next Camera sales. The old access was much easier to view and use. And Google made the $350 Dropcam obsolete, forcing me to buy bigger ugly white Google Nest cameras. The new cameras are huge and anything but discrete. I painted mine dark brown to blend in with my home which voids the warranty according to Google. Why are these only available in a bright white?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there. thanks for your feedback about your experience with your Nest cam battery. We hear you on the color and size, and we're taking your input into account for future development. If you have some additional comments, feel free to share them through our feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well as a battery operated unit and fully functional to its predecessor. Very easy to install and set up. I find that the camera in battery mode only has hesitation in recording motion and misses or has partial event recordings. I recommend using the power cable( additional cost) which corrects this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have a very clear view and long range Night vision is very clear. Easy to set up Batteries last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good quality cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, recognized objects, easy to use. Installation can be kind of a pain when switching WiFi though

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well with other google home products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how well it works with the nest hub, but the cameras are a bit slow to load when you really want to see the stream. Also, the only places you can see a stream for the cameras is on a nest hub, or your cell phone. I thought itd work with chromecast but it doesn’t.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TexasAggie, it's great to hear that Nest Cam (Battery) works well with your Nest Hub. We do apologize for the slow streaming speed you get when viewing the video feed on your Nesu Hub. We recommend the following troubleshooting steps to see if it might be able to help you:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. Once you verify congestion, you may need to contact your Internet Service Provider to check your connection and upgrade it if needed.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home.

      Unfortunately, Nest Cam (battery) can only stream to a smart display screen. However, we value your feedback and we'll certainly take this information into consideration and pass them along to the right team. We're always on the lookout for ways we can keep improving our products and services. If you need further assistance, please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One more to my set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Cam has proven to be an excellent addition to my home security setup. The video quality is impressive, offering clear and detailed footage. Its integration with the Nest app provides convenient remote monitoring, and the motion alerts are particularly useful. The setup process was straightforward, and the camera's sleek design blends well with its surroundings. Overall, the Nest Cam offers reliable performance, making it a solid choice for anyone looking to enhance their home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable as usual!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the most reliable cameras I've purchased. This was an addition to an existing nest system, and it impressed as usual! Pairing with a solar panel is also the perfect combo!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and easy to installed use with iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great and I connected it to a solar panel to keep powering it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed two new nest cameras for me ,and did a excellent job .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I was looking for! It was easy to install and the clarity is great! It works well through the app even while traveling abroad. I would highly recommend it!

    I would recommend this to a friend