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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,760 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    William

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera anyone can ask for.My family feels safe that we can monitor what goes on in our home.I love the picture quality in this camera because you can actually see the face of the person.I also love the storage since what you pay for is for all the Google camera in your home

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great little cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Great clarity. I opted for the optional power cable to keep them powered 100% of the time. Thought about using the solar panels (like we did with our Arlo's) but that will not give us the 24/7 video history if we opt for that subscription plan. We have two of these models (and several other indoor models) and both are AC powered. Also added silicon covers. Still on the Nest trial which gives us 30 days of history, not sure if we will opt for higher subscription which gives us 60 days of event history and 10 days of 24/7 video history.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life is very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear but the battery life does not last. I purchased mine on 10/30/2021 and had them put up on November 7, 2021. Now just a month and a half later I have had to pull them down and charge them twice. That is very inconvenient for me and it was my thought that they would last 6 months. When you fully charge them it tells you they have 18 months of battery life. My doorbell camera was purchased at this same time and installed the same day, it too has to be recharged every two weeks. Very disappointed after spending $400+ on cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Maeb, thanks for sending in your review. We're sorry to learn of your inconvenient experience with the battery of your Nest Cam (battery). Your feedback here helps us improve our products for our customers like you. We'd like to help identify why the battery doesn't last that long for you and help find a resolution that may improve your experience. Please reach out to our support team, we're here to help. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing they quality is mind blowing and it's super easy-to-use and set up the employees at best buy were very helpful when it came to buying my items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very good with hot spot device and the magnet is stronger than I expected. Overall it was a good buy and the price was fair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home was recently broken into. We believe they didn’t have enough time to take anything since we arrived home early. We believe it’s because we didn’t have cameras that we were targeted. Soon after that happened, we got these cameras and now we get notifications of any movement near the house. We placed one in the backyard and we placed the other by the garage, we also have the Google nest doorbell. We love the simplicity of using the app Easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3 nest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work wonderful. I have them all around the outside my house.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older generation nest cameras but these newer generations have better picture quality. I also love the battery options that allow up 2-3 months on a single charge if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    easy to install, good quality video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install, good quality video. Wish there was a way to better secure them to building. Magnet is very strong but plastic bracket is just that plastic. If outside, can be easily stolen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Happydude. We're glad that the installation of the Nest Cam (battery) went easy for you, and that you like its video quality. We hear your concern about having a better way to secure the device, and we’ve taken note of your feedback for future improvements. Meanwhile, we suggest using the included secure loop if you’re placing your Nest Cam higher than 6.5 ft (2m). The loop is a cable that connects your camera to the magnetic mount and will help prevent your camera from falling if it gets knocked off the mount.

      We trust that you’re getting the most benefits out of your experience. And if you have questions about the features of the camera, let us know by visiting us anytime here so we can help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras. They have fantastic pet and face recognition. Really enjoy these and simple to install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest *Battery Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and couldn’t be more happy with them. I originally had them powered by battery only. However, I opted later to get the 24/7 coverage with Nestor plus so I purchased power cables later (Amazon, not Google - way more cost effective) for what I want these, for they were perfect. My only complaint, and I knew this going in was that I had to use the Google Home app rather than Nest app. The Nest app is much better. I also feel like these are very high priced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras worked straight out the box. It was an open box product all items that came with it were there and function as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google nest security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working Cameras for security would recommend to anyone looking to keep their property safe and secure while away

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera, poor app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good, clear video and audio. Unfortunately the google home app is still laggy, buggy, slow, and doesn't push notifications in a timely manner

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for sharing your experience with us. We'd like to help your Google Home App run as fast as you want. Use this link to contact us for assistance: https://support.google.com/googlenest/gethelp. Nest

  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works seamlessly and was easy to add to Google home. Resolution and night vision are good, and the mounting is easy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Reachable cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great, you will neee to modify alert settings they will drain your battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to install and connect if you already have the google home app (also easy to set that up if you don't). Connected these for my office and seeing everything on my phone when I'm away is so convenient

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very simple (the magnet is STRONG). With many of our other Google devices, this device was easy to add to our current Home setup. Microphone is great. Picture quality is fantastic. Will be buying more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product no wires so i do t have to worry about my wire deterating from the sun

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent for a rental property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not as impressed with this camera system. I do like the face reginition feature, but when you’re using a wireless setup I feel there is really nothing stopping someone from stealing the camera. Not sure what they’d do with it if stolen, but would be nice to have some kind of safety mechanism to prevent it from being removed. Batter life is pretty good and doesn’t require me to recharge the battery every week. It says it lasts over 6months on a charge. So far, I’ve charged it once completely and it’s at 90% on one camera and 40% on the other. The reality is the battery life depends on how often a camera is triggered. I have the Ring at my main property and Google at the rental. I like Ring’s interface over Google.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nick, thanks for sharing your insights with us. We're sorry to hear that the camera for Nest Cam (Battery) didn't impress you. We understand your concern with the security for your Nest Cam (Battery). For this reason, we have a security cable or Anti-Theft Mount available for Nest Cam (Battery). We recommend contacting BestBuy for more information on availability of this accessory.

      Battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest