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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.1 out of 5 stars with 2721 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,721 reviews
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Amazing quality works well with my phone. Great sound. Great views at night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible Battery Life and Charging Time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time taking a chance on the wire free version of the camera. Only a year and a half in and it won't hold a charge more than a few days and it takes forever to charge. It is not in a high traffic area where it's triggered to record constantly, so the battery should hold up better especially for the cost.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, JasonJ. Sorry to see the Nest Cam (Battery) wasn’t quite what you were looking for. There are a number of things that can impact battery drain like activity, temperature, and selected camera settings. Here’s also a few tips to conserve more battery:

      1. Change the video quality.
      2. Adjust how much activity your camera records.
      3. Shorten the maximum event length.

      For more details, here’s a link: https://support.google.com/googlenest/answer/10901611

      If these tips don’t help, reach out to us anytime you need: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item to have but sometimes it stop holding history so you can look back on other than that like I said great product will not need another camera for a while

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Solid wireless outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Google Nest outdoor wireless camera we set up along with a Nest doorbell. Cameras can be customized to alert you and the Google subscription service allows you see 30 days of video history. Cameras have high resolution, wide angle viewing and the night vision is great.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    Ok but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but in some ways they’re a downgrade. The biggest downside is you can’t use the Nest app and you have to use Google Home app which is not as good IMO. If this is your first Nest camera you’ll be fine. If you’re coming from or adding to older Nest IQ cameras you might be disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is perfect except one thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What if I wrote a review like people post YouTube videos? Hey there's three things that I like (number three will surprise you) so make sure you read to the end! Well you're not going to get that here because I think that is stupid. All you're going to get from me is this camera with the only valuable item in it...the high powered magnet on it that records loops of video that you can't delete individually. But I bought this to watch my dogs in their crates so otherwise I wouldn't have bought any of this crud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good additional camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nest gen 1 cameras and iq at the perimeter of my home. Those require power all of the time. We purchased these cameras for areas we don't see a lot of traffic/alerts. The camera does a decent job, not as good as the gen 1 or iq cameras. The picture is decent and so far battery life is as listed in the cameras description. I do not like the fact I cannot use the nest app to view these cameras like the rest of my cameras. You must use the Google home app. I'm hoping over time, google will push software upgrades to allow these cameras to reach their full potential.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is not very long. The only thing I wish is that it had a better battery life. Easy setup. Looks great indoors and out. I like that it’s wireless. Wish you can you the nest app rather than the google home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Coolmom, thanks for choosing our Google Nest products. We're glad to hear that Nest Cam (Battery) has been great for you. We're sorry to hear that the battery and the exclusivity of the Google Home app for the new generation of Nest cameras fell short of meeting your expectations.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - If you're willing, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We highly recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Color and sound is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. They are in color and the sound is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    A good simple outdoor cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cam was easily installed and tied into my home wifi net. the pics are clear and easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Image Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is great but the sensitivity level could be enhanced. I have the sensitivity level on the highest setting on both cameras but it doesn’t pick up all of the activity.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AmyW. We’re glad that you like the image quality of the Nest Cam (battery), and we’re sorry to hear that your experience with activity detection is below your satisfaction.

      We suggest checking your camera settings as event detection depends on settings that you select. You can choose which events your camera can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      You may also need to check for any range issue or wireless interference that can affect the overall performance of your camera. Sometimes the camera may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away from your router. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. Check this link for more details: https://support.google.com/googlenest/answer/9276282

      If additional help is needed, we’re just few clicks away here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Easy Setup and Great Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my parents and glad I spent a little more for Google. Easy setup and mounting, plus the clarity of the picture quality is worth the extra money...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for keeping your home feeling safer, 24/7 recording is a big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job I asked it to do. Able to keep an eye on the pool when I’m home or away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras started my nest obsession. Super easy to install the only issue I have is my wives phone does not show any video feed

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Good security cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality built. Love the night vision, very clear and I love that it can distinguish a person from an animal. Would definitely recommend. The only down side is that it doesn’t come with a way to secure it so it won’t get stolen. This is why I can’t give it a 5 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally Up and Running!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had these cameras installed 3 weeks ago. So far, so good. The installation was a nightmare because I chose to connect to power, and the technician would not go into my attic where the power was. He installed on battery power only. After having an electrician connect the cameras my attic, I finally got everything hooked up and working. I had to pay for it myself to be connected (128.00 per camera). The cameras work pretty well. The app is good also and of course requires a subscription. Overall I am pleased with my cameras, especially now that I won't have to charge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cameras w/subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture Quality. Easy to use. Read instructions before setup

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Solid hardware, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have the Nest name, but the issue is that they are transitioning to the Google brand. The hardware itself is solid. Once the mounts are in place, the magnets make a TIGHT connnection. But a few problems: 1) You don't get 24/7 live feed unless you buy a $35 power cord. (You can turn it on any time that you like, but that drains the battery.) 2) It's very easy for you to take down (if you need a recharge), but that means that ANYONE can also take it down. You need to buy a $15 security system to keep it secure. 3) If you have other nest cameras, you'll have gotten used to the Nest App. Unfortunately, these do not work with the Nest App. You need to use the Google Home App. The Home App is OK, but the Nest App was better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Phil, thanks for posting your review. We're sorry to hear that your experience with your Nest Cam (battery) and using the Home app didn't meet your expectations when compared to using the previous app. We understand your concern about the device being very easy to take down and know that your feedback on this matter will be relayed to the right team for future improvements. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need any assistance with your Nest Cam and how to navigate through the Home app, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to connect and makes me feel safer

    I would recommend this to a friend