Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Super user friendly camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Google nest cameras, easy to use app, cameras are good quality and easy to view old footage no complaints
I would recommend this to a friend - Pros mentioned:Camera quality, Installation
Easy Setup and Great Picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my parents and glad I spent a little more for Google. Easy setup and mounting, plus the clarity of the picture quality is worth the extra money...
I would recommend this to a friend - Cons mentioned:Battery life
Great camera option
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use, but the battery doesn’t last long in high traffic areas where the camera is constantly recording. When there isn’t a lot of activity, the battery will last a month. At busy times, I’d say a week or two will be the most you’ll get out of the battery life.
I would recommend this to a friend - Cons mentioned:Battery life
Solid hardware, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras have the Nest name, but the issue is that they are transitioning to the Google brand. The hardware itself is solid. Once the mounts are in place, the magnets make a TIGHT connnection. But a few problems: 1) You don't get 24/7 live feed unless you buy a $35 power cord. (You can turn it on any time that you like, but that drains the battery.) 2) It's very easy for you to take down (if you need a recharge), but that means that ANYONE can also take it down. You need to buy a $15 security system to keep it secure. 3) If you have other nest cameras, you'll have gotten used to the Nest App. Unfortunately, these do not work with the Nest App. You need to use the Google Home App. The Home App is OK, but the Nest App was better.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Phil, thanks for posting your review. We're sorry to hear that your experience with your Nest Cam (battery) and using the Home app didn't meet your expectations when compared to using the previous app. We understand your concern about the device being very easy to take down and know that your feedback on this matter will be relayed to the right team for future improvements. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need any assistance with your Nest Cam and how to navigate through the Home app, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Google camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this indoors. Great, clear view. Just wish there was an option to turn on a light from my phone in case i needed to view at night.
I would recommend this to a friend Camera Does Its Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work fine under daytime conditions but don't show anything in the dark. For that purpose, you'd need to get ones with motion sensor lights or put your camera in a well-lit area. They cover a broad range. I added solar panels to keep them charged.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
perfect camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and records high quality video. Also integrates with the Google Home app, so one's entire ecosystem of Google smart home devices are easily accessible from a single place.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life isn't long enough. It lasted for less than two weeks. Other than the battery life, the camera is really nice. The video quality is great! Easy to connect with Google home. The magnet is surprisingly strong.
I would recommend this to a friendBrand response from Google Team
Posted .Hi TiffanyB, thanks for taking the time to share your feedback. We’re glad to hear that you like the Nest Cam (Battery), and we do apologize if you’re having issues with its battery.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incrediblely easy to set up and crystal clear video
I would recommend this to a friend - Pros mentioned:Camera quality
Great Image Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is great but the sensitivity level could be enhanced. I have the sensitivity level on the highest setting on both cameras but it doesn’t pick up all of the activity.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, AmyW. We’re glad that you like the image quality of the Nest Cam (battery), and we’re sorry to hear that your experience with activity detection is below your satisfaction.
We suggest checking your camera settings as event detection depends on settings that you select. You can choose which events your camera can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
You may also need to check for any range issue or wireless interference that can affect the overall performance of your camera. Sometimes the camera may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away from your router. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. Check this link for more details: https://support.google.com/googlenest/answer/9276282
If additional help is needed, we’re just few clicks away here: https://support.google.com/googlenest/gethelp
Devices work well but have drawbacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using for about a few weeks now and so far they work well. FWIW, I've got them connected to my Google Home Wi-Fi mesh system. I had hoped the cameras would be able to view scenery in the distance, but the contrast between the nearby surroundings and distant scenery prevents that (with the distant objects mostly whited out). The motion detection and alerts work well. The batteries so far have lasted as advertised. The downsides to this solution: - The units are white and stick out like crazy - wish they made it in black. I've ordered a dark brown cover to see if that obscures one device I have mounted in a tree. - You have to use the Google Home app to view video...there's no technical reason Google can't open that up to view in the browser. That's a poor user experience and doesn't delight the customer.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TSF1, thanks for the feedback you provided, and we’re glad that the Nest Cam (battery) works well for you. We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app or web app (browser). However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
Also, the new Nest Cam is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. It supports 2 major features that drive the size of the product: on-device computer vision with high performance and continuous video recording when plugged into power.
Having different color options is a great idea. Feedback like this helps us identify what areas we need to work on, and we’ll share this with the right team for future improvements. And if ever help is needed, we have services and assistance available for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
high quality cams
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, high quality cameras. Two way sound communication is great!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
A good simple outdoor cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cam was easily installed and tied into my home wifi net. the pics are clear and easy to access.
I would recommend this to a friend Okay but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as described. Some video glitches from time to time. Battery life not as expected.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, TimB. We hear your concerns regarding battery life on the Nest Cam (Battery). Here are some solutions to make sure your device is running smoothly: On average here’s how long the battery will last on a single charge: Busy - About 1 month battery life (about 25 - 30 recorded events per day) Typical - About 2.5 months battery life (about 13 - 16 recorded events per day) Quiet - About 6 months battery life (about 2 - 5 recorded events per day) Here are a few tips to conserve battery: 1. Optimize its video quality. 2. Shorten the length of time for which events are recorded. 3. Take longer to begin recording between events. Check this article for battery saving tips: https://support.google.com/googlenest/answer/10901611 We’re here 24/7 to help: https://support.google.com/googlenest/gethelp
Everything is perfect except one thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What if I wrote a review like people post YouTube videos? Hey there's three things that I like (number three will surprise you) so make sure you read to the end! Well you're not going to get that here because I think that is stupid. All you're going to get from me is this camera with the only valuable item in it...the high powered magnet on it that records loops of video that you can't delete individually. But I bought this to watch my dogs in their crates so otherwise I wouldn't have bought any of this crud.
No, I would not recommend this to a friendOnly 1 charger...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only comes with one charger... wish i would have kwon THAT.
No, I would not recommend this to a friendFinally Up and Running!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had these cameras installed 3 weeks ago. So far, so good. The installation was a nightmare because I chose to connect to power, and the technician would not go into my attic where the power was. He installed on battery power only. After having an electrician connect the cameras my attic, I finally got everything hooked up and working. I had to pay for it myself to be connected (128.00 per camera). The cameras work pretty well. The app is good also and of course requires a subscription. Overall I am pleased with my cameras, especially now that I won't have to charge the battery.
I would recommend this to a friend- Pros mentioned:Camera quality
Google Nest Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video and sound quality is good. Product only came with one chord. Easy to set up. Saves footage for a few days with no fees.
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for sharing with us, KiYW! If you ever have any questions or concerns about the Nest Cam (Battery), don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Ease of use
Great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras started my nest obsession. Super easy to install the only issue I have is my wives phone does not show any video feed
I would recommend this to a friend - Pros mentioned:Camera quality
Google Nest Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these cameras. These security cameras give us peace of mind! Great product that provides great views of our property!
I would recommend this to a friend