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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,760 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Performance is bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't believe Google played these cameras. Picture is clear. Battery is okay. This camera does not pick up everything. Even when wired directly and running on 24/7. I have literally walked in front of in bright mid-day sun light with no alerts. I checked the history and also no isolated alerts. I would've returned but return date expired. The battery doorbell is even worse. I should've bought the older models but held out for these. Now I regret not buying the older models.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CaptainN, thanks for letting us know about the issue. We apologize for the disappointing experience you´re having with the notifications and alerts for Nest Cam (Battery).

      Nest Cam (Battery) determines when something moves based on how much an image changes over a short period of time. So, your camera may not send an alert if the following is true:
      - The activity is out of your camera’s field of view.
      - An object is blocking the camera’s view.
      - The camera is very far away from the activity.
      - The lighting in the scene is dim or washed out.

      We recommend moving your Nest Cam (Battery) by changing your camera’s angle, or change something in the scene so that you don’t miss important activity.

      If you still encounter the same issue, please consider contacting our support team for further help on the issue here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to set up, great quality, and simple to integrate into the google home environment. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cameras w/subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture Quality. Easy to use. Read instructions before setup

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    outside cam not capable of operation in the cold!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me share some background - I am a complete Google-verse person - Android device, Google Nest doorbell, thermostat and 5 cameras around the house,etc. I have been waiting for this camera to be available as I needed an Outside Camera to monitor my driveway. I knew well ahead of time that installing this camera would not tie into the Nest app (like the rest of my cameras) and I'd have to use it via Google Home app - but a black friday deal made me go for it - fully acknowledging I'd have two places to view my security cameras. I brought it home - had no issues - it installed easily and I was able to manipulate the camera without issue. Since its mounted outside, I had the 10m weatherproof power cable so I can keep it live 100% of the time. That was Saturday. Today is Monday, I live in the Chicago area....this camera is mounted outside. Woke up this morning - camera is disconnected. (WHAT?!) I went into the settings and the camera battery status is 0% with the message that the camera is disabled due to battery. Last night was a typical autumn night - low of about 25 degrees fahrenheit. I double checked the power outlet (working fine - other things are plugged into it, without issue). Now, I'm perplexed. Being a Googleverse person - I called Google support - was assisted by a very kind agent named Carol. Thru troubleshooting, we found that the battery has discharged due to the temperature being so low - 20 degrees. I pointed out the obvious - this is an outside camera, and 20 degrees is pretty mild compared to whats coming up in the next months here in Chicago. I suggested to her that this camera is faulty - and perhaps I need to have it replaced? She put me on hold - spoke to her supervisor - and gave me the resolution - I need to take the camera down, bring it inside, and recharge it. I was blown away! No way am I going to buy an outdoor camera and periodically (any time it gets cold) bring it inside to charge. Google provided no other recommendations. This camera is going back to the store and I am going to find an older Nest Outdoor camera to install. I have one other Nest Outdoor camera and its survived two harsh winters here - but to sell something as an outdoor camera and not have it be tolerant of cold weather is unacceptable to me. I hope Google gets their act in order - I understand the limitation of the app integration - but quality wise, this is sub-par at best.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi kgoldmn, we really appreciate you for sharing the details of your feedback about the Nest Cam (battery). It's unfortunate to learn that the camera had issues due to the battery, and that we’ve fallen short on your support needs. We’ll definitely share your input with our team as it helps us improve how we handle cases with care and efficiency. We understand your decision to return it, but if you’re willing to give us another chance to investigate your concern, please get in touch with us again and share you recent case number with us and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is excellent. However, it was not clear that it was not sole what we neede and is indoor/outdoor. Even the tech guy misguided us. IMO it’s the manufacturers packaging description that was not clear for non-tech people.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    We love the quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the cameras especially at night. Also great quality on audio, its fun communicate through out the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google nest system. It is easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Terrible to reconnect to new network.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both blink and google cams in my house. One of my cameras loses connection pretty frequently, I'd say that blink is more reliable in that area. This would be a great camera if they were a little easier to update wifi. I like to change my wifi password every once in a while. Today, I bought a new mesh network, and I had to grab ladders and pull each device down, factory reset, then reconnect them. It's such a time suck, I'm not entirely sure why it can't be done without that. With blink, you just update the base and all devices connected to it work. I like the rest of the features, and it works most of the time.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. We’re sorry to hear your experience with the Nest Cam (Battery) hasn’t been the best. Your feedback is valuable to us and we’d like to hear more about your time with the device — when you have a moment, share your thoughts here: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these open box from Best Buy. They were in great condition and worked great. Great Video Quality. Love that I have the option to do wired/battery operated.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to connect and makes me feel safer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sarisfied overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Resolution is good and integrates into the google ecosystem. Price is high compared to other systems and battery life isn't great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thanks for giving us feedback, Jms1414! We’re delighted to hear about your overall experience with the Nest Cam (battery). The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. Adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas can optimize its battery life. This link can help: https://support.google.com/googlenest/answer/10901611

      For help around the performance or features of the Nest camera, you can always visit the Google Nest Help Center or contact us through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but easy setup, great quality. Ended up buying a second one when they went on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Wireless cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Beautiful video and pictures. Easy to use and very well made with o problems

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to see more of what's been going on since purchasing these items. The video and audio quality is great and the settings and setup are very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Life Stinks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super disappointed in the battery life. I am pushing to get 4 weeks but most times it doesn’t last. Reviews say average battery last 6 weeks up to 3 months. In my opinion that is totally bogus unless you want a worthless camera that is in such low quality it couldn’t discern any valuable features if needed. I am shocked they no longer offer the outdoor wires option. Google obviously isn’t proud of their battery as you can barely find any discussion on their site.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Freddy. Thank you for sending in your review on the Nest Cam (battery). We're sorry to hear that your experience with the device has been disappointing when it comes to the battery life. How long the battery lasts depends on factors such as activity, temperature, and selected camera settings. We suggest looking into the Nest Cam (battery) Weatherproof Cable which will help your device get continuous power. If you're willing, we recommend reaching out to our support team so we can help you in finding a better resolution for your concerns. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was discounted to $120 so I jumped on it. Had been wanting one for my back yard. The video is very sharp and the notifications are quick. View angle is more than adequate. I'm not disappointed. I already had the nest aware subscription with my doorbell so being able to check video history may some day come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras were a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 4 of these cameras. I used an already installed magnetic base so installation was simple. Connecting my ipad to the cameras was also simple. Battery life has been great. They’ve been operating for about a month and they all show as still full. So far just perfect. The picture is exceptionally clear when I check-in online from out of country. I’d say these cameras were a great choice thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Open Box Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy set up to Google Nest account. Can be installed anywhere with the right mounts. Love these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everyone needs these to be safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Cameras are the best for easy setup and insatalling. The battery last longer than one would think.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy to install had to buy a longer charging wire to get all day recording

    I would recommend this to a friend