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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.1 out of 5 stars with 2721 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,721 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Get it together google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible which is crazy because i love google products i have had many of their other cameras but these were the worse ive ever had they would never stay connected not even with motion do not buy these. I took them back and bought the eufy cameras and they work great will be switching to eufy products from now on

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Mike. Sorry to see the you ran into connection issues on the Nest Cam (Battery) — we totally get your frustration. Even though you returned the device, your insight is valuable to us and we'd like to hear more. Share your thoughts with our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Great For Google Lovers - Google Home Software Lac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of this review I have see lots of work to be done in the Google Home app where these new cameras need to be viewed. Many features such as video time scanning and clips creations are missing. No complaints of the cameras build quality or video feed. Think the shortcomings of the Google Home software can easily be remedied as long as Google is willing to fix the software. For those users that currently have Nest cameras and want to add to their arsenal of security cameras I'm sorry to say that these are not compatible with the Nest App and MUST be viewed within the Google Home app (lacking software features currently found in Nest app).

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jose, thanks for giving us your honest feedback about the Nest Cam (battery), and we’re sorry to hear that the Google Home app lacks some software features found in the Nest app.

      Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We're always here to help you improve your experience. If you have any issue with your Nest camera and with using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great security addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security camera. Good picture quality, easy hook up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera so far…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already aware of camera only being part of google home, not nest app. Which is fine since I use both. My only complaint is battery life, doesn’t last long on balanced setting. I already purchased cable, so it’s hard wired now.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I see you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, battery life is misleading if you actually want it to record anything. Three weeks using it to its fullest potential

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, iliketowatchthings. We appreciate your feedback on Nest Cam (battery). We’re glad that it works great, and we hear your concerns about its battery life.

      Your camera could be detecting a lot of activities, as the battery life depends on factors including activity, temperature, and settings that you select. You can extend its battery life by adjusting the settings like the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      For questions about the features or performance of the Nest camera, our support team is always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    no more wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th purchase nest camera . but first Battery power. no more install and wire. but need to charge the battery so easy set up and good prices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up! Stable app performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up! And easy app connection from anywhere! I have yet to have an issue logging in and seeing live video. I also signed up for the premium storage online and live that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Super easy to install and great video quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is so amazing, cheap in pricing and easy to install and hook up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera.. did the job i wanted. And great price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Indoor/Outdoor camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good quality picture. I have many of these and they work well with the google home app. I recommend the security cable for the ones outside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent, great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to install and use. Easy to see who's at door, in yard, etc. Very pleased, works better than I anticipated!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and easy to setup and use. Only thing I wish is that you could subscribe for 24/7 history with the wireless cameras. It will only work when the cameras are powered with cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but doesn't work with older app if you already had some that you have been using before. I have 5 outside/inside cameras and have to use the newer app but is not as good as the older app from a few years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Are Awesome Work Perfectly And The Young Man That Helped Us In Your Store Was Very Knowledgeable And Helpful And Kind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had a issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these cameras around the house. Slowly been replacing the old nest cameras. I just wish they had the same fuctions as the old nest cameras but the new features are good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from DVR based BRNC cabled cameras, these cameras are really easy to set up and use. It outdoor installation required you will need a power source 15-30ft away along with purchasing the weather rated power cable. For residential use, you can’t go wrong with these. The google home app and plan for $120 a year that records everything is worth every penny. The mounts are magnetic based with an adapter for mounting purposes. Installing indoor in a commercial application would be acceptable. Outdoor commercial installation I'm still pondering that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy and quick installation, easy to use and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and no wires

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today there are a large variety of security cameras available on the market and it is nice to finally see Google refreshing their cameras to be more on par with their competitors. I definitely feel this refresh puts this camera in line with competitors. Firstly, the aesthetics are a major part of any security camera as it is something visible to everyone. With the nest camera I feel that Google really gave the product more of a modern look. It is not all about the look though as the mounting was extremely easy and the magnetic base is so much nicer than having to mess with screws every time the camera needs charged. The actual function is the other major component where it is not all positive unfortunately. I personally do like how the camera utilizes the Google home app as I am someone entrenched in the Google ecosystem so having the separate nest app has always been a pain. Then when it comes to the actual video quality it is exactly what you would expect from a 1080p camera to which I would rather have the decreased resolution as opposed to having to charge the battery every month if it were 4K quality. The microphone was exceptional though as I was pleasantly surprised with how clear it picked up sounds. As mentioned, the live feed within the app worked perfect along with the video detection. However, the one item that does come across as a negative for me is only 3 hours of previously saved video as I understand Google is attempting you get you to upgrade to a higher subscription, but 3 hours is not even enough to make it through the night. Overall, this is a great product as the asthetics are top notch with the magnetic mount being an exceptional feature and the usability of the app along with the video and microphone quality being wonderful. However, it seems we will have to continue to wait for the perfect security camera as I just can’t give this product five stars with the high price of the initial product that essentially requires an additional monthly subscription to make it fully achieve its intended purpose. Even if the saved playback was just 12 hours for the free subscription I would not hesitate to recommend this product to everyone, but as it currently sits I would still recommend it to the vast majority of people with the caveat of possibly needing to purchase the nest subscription to which this is the case with basically every security camera today unfortunately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Cams

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good cameras. Over time the charging cable has issues connecting well to the small contacts so you have to clean them each time you pull the camera down.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JFred. We’re glad you’re enjoying the Nest Cam (Battery). That being said, we hear your concern with having to clean the connector. Over time, your outdoor camera may collect dust, pollen, water spots, and other debris. Here’s how to clean it properly:

      1. Unplug your camera from the power outlet.
      2. Moisten a soft cloth with water and a little dish soap.
      3. Hold your camera steady and gently wipe its surface clean with a cloth. Keep soap off the lens.
      4. Rinse the cloth and wipe down the surfaces again to remove any remaining soap.
      5. Plug your camera back in.

      Here’s an article with more information: https://support.google.com/googlenest/answer/9254377 madebygoogle