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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,760 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Google camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera , got it on sale , only downside is it has to be charged maybe 1 time every 2 weeks depends on how much use it gets

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rayados, thanks for leaving feedback to let us know of your concerns with the Nest Cam (battery). We understand that having to charge the battery oftentimes can be an inconvenience. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge it more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and that’s when you can use a compatible weatherproof cable (sold separately).

      For any questions or concerns, please let us know by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly recommened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Great quality. Clear quality. Highly recommened

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video excellent fast access to live video and up to 3 months history

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nest cam outdoor battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product, but I wish Google had not purchased Nest. Setup was very easy and straightforward but the new devices can only be viewed in the Google home app and not in the nest app which is a disappointment. Quality is as expected though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for the best of all the most important things to know when you're looking for an amazing and the great service that has a great experience with the quality of your products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy system to setup and manage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest cams are great! Easy to setup, easy to use, easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great overall

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great cameras easy to install and hood quality resolution

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed these and have been using for about a month. I havent had to charge them yet so batteries last a good amount of time of normal use. Mount low and dont expect for it to start recording or detect motion if its further then 50 feet away

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nest continues to disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with these cameras, and very annoyed that my older cams work better on the Nest app and these newer cameras only work on the Google Home app. I don't care which app I use, but at least make one app fully functional with all generations of cameras. I mean isn't Google supposed to be better than that? As for the cameras themselves, they constantly disconnect and reconnect, freeze, or are unavailable. I have a very expensive and powerful mesh gaming router with extenders, a high-end modem, and 1000Gps internet. There is no reason they should have such a poor signal. Lastly, the batteries are a joke even with light traffic. They claim a couple of months, I barely get a week out of them which forced me to buy and run a cable where I didn't want to. I have 11 nest devices in my home including cams, doorbell cams, thermostats, and door locks, and I have been unimpressed with all of them. If I wasn't so deep into Nest I would not have purchased these cams. But I am, so I did, and I continue to be disappointed. Only reason I gave them 2 stars instead of 1 is because they are much cheaper than their predecessors. I do not recommend!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Eric. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (battery). It's important to us that we provide you with the best help possible and identify the cause of these issues you’re having with your device so we can find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointing Product, Not Worth The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I've been a longtime Nest user and have always been satisfied with the product line, this is a dud. Not integrating with the Nest App feels like a big miss (the Google Home UI is poor), the resolution quality is incredibly grainy and pixelated relative to the competition and the connectivity is always very touchy (while all other nest devices on the same network are bulletproof). On top of that is a price point that's nearly 3X the competition, while delivering a sub-par product. Not sure where Google lost their way here, this one is a disapointment.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mark, thanks for sharing your experience with us. We´re sorry to hear of your disappointment with the Google Home app, poor resolution and connectivity issue with your Nest Cam (Battery).

      Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      Here are some recommended steps below that you can try out to see if it might be helpful with the connectivity issue:
      - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
      - Check the distance between Nest Cam (Battery) and your router. Ensure that it's within a line of sight from your router.
      - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.

      We believe that Pixel count is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. Nest Cam (Battery) has HDR video quality that’s optimized to save battery, while giving you a clear view in bright sun or dark. For any other concerns you may have about Nest Cam (Battery), you´re always welcome to contact our support team using this link:  https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nest Cam 2 from Google.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Cams are so easy to set up and integrate into Google Home, but do not let them totally discharge. They can be very slow to fully charge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everyone should own these cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! I live in condo complex. No security. These cameras I purchased are life saving.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Google is ruining Nest.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed to see Google phasing out the nest app. I bought this new battery camera, it works great don’t get me wrong. But the google home app is nothing compared to the Nest app. If you have an older nest cam you have to go back and forth between the apps to view the camera history. The google home app tracks my location all the time so it’s hard on my phone battery, and my phone will be warm when I pick it up. The Nest app is so fast and snappy. So much more user friendly. I’m returning this new “Nest cam” and changing brands.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NickJ, thanks for reaching out. We´re sorry to hear about your disappointing experience with the Google Home app Nest Cam (Battery).

      Our goal with the Google Home app was to make it the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532

      If you ever reconsider to keep using Nest Cam (Battery), we'd be happy to help you out and work on giving you a better experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nest for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest camera video quality is very clear. I have a ring security cam, and the best is more clear. Only con is it doesn't have a battery to pop out to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear picture cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear and can zoom in to keep the property safe at all angles.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nest Camera Battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting for a while to have a nest camera that is battery supported. Although don't like the fact that it won't give the 24hr recording feature unless it's plugged in. Overall the camera is great it does what it needs to do in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Cameras for Existing Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to add to my existing Google Nest products, battery life is good, though I hardwired one now. Plenty of other cameras cheaper but the quality is good, one of my kids was helping install and dropped the camera and not even a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Outdoor Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. Set up was very easy and smooth. Video quality is very good. We are very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Has good lighting. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item to have but sometimes it stop holding history so you can look back on other than that like I said great product will not need another camera for a while

    I would recommend this to a friend