Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Installation
Security Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both are excellent and work as described. Good quality picture and easy to set up.
I would recommend this to a friend Great wireless camer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this camera set up looking down my alley. I love that it is wireless and connects easily to my wifi. My only dislike is the fact it only takes clips of activity instead of 24/7 footage like my other Nest cameras. If I want 24/7 footage I would have to plug it into a power source outlet instead of the solar power panel I have connected to it. And the fact that I have to use the Google app to view footage instead of the Nest app. But I wouldn’t want any other camera.
I would recommend this to a friend- Pros mentioned:Camera quality
works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and the picture is excellent and didn't hurt that it was on sale... unlike most of the other cameras I have tried there is very little lag... the only issue I had setting it up was that I couldn't get the camera to turn on... tried to troubleshoot the problem online with no help... by accident I found out that the camera has to be connected to the magnetic mount to work...
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, EricS! Thanks for sharing your feedback on the Nest Cam (battery), and we’re glad that you like its video quality. We’re sorry to hear you had trouble with the setup, but it’s a good thing you found out how to make it work. We’ll share this with the right team for future improvements.
Meanwhile, in the event you need to install another Nest Cam (battery), your camera needs to be awake to connect to Wi-Fi and complete setup in the app. Typically, if your camera’s status light turns off during setup, your camera is no longer awake and you won’t be able to add it to the app. To troubleshoot, Close the app, and follow instructions to factory reset your camera here: https://support.google.com/googlenest/answer/9252162
We trust that you're getting the most out of the camera’s rich features. If help is needed, feel free to let us know here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Decent Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera, average battery life when not connected to the charger. But average camera, better than Arlo. Very minimal lag but tends to not have good audio on Android devices.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Clectro, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Major Change Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WIth a few changes this would be a solid system, but until then, I cannot recommend these. What to change: 1. Google should let us decide how often we want to get notifications. For now you can only receive a notification once every 10 minutes during the "cool down" phase - which renders this essentially useless as a security camera. Say you drive away from your house, the camera will notify you of movement - your car, and then you will not receive a notification for the next 10 minutes. OK simple solution is turn the camera off, and turn it on once you clear the camera's field of view. Great! What about a package being dropped off at your house - notification received. But then 5 minutes later a porch pirate comes and steals that package - YOU WILL NOT RECEIVE A NOTIFICATION! This is so crazy to me that Google decided this was a good idea. The theft of the package will be recorded, but you will not receive a notification of it because it was within 10 minutes of that first notification. 2. Battery life is good, losing about 1% a day even in 10 degree weather with about 1 minute of recording per day. But recording time is capped at 3 minutes max on battery. Again, Google, let us decide! 3. Distance - one of our cameras captures distance 30 feet away. The other only about 6 feet. Have swapped the cameras in the locations and nothing changes. 4. Dark color. Some of us do not want these to be so visible. Sure there are skins and covers but the manual clearly states not to cover the cameras, presumably not to affect performance/heat. WIth a few tweaks this would be a solid system, but as of now, for most uses, they are not good enough.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi HaloJones, thanks for sharing the details of your feedback about the Nest Cam (Battery), and we’re sorry to hear of your issues with the event detection, recording, notifications, and its color design.
You can create custom Activity Zones for your camera or doorbell for different types of activities that you want to be notified about. Just use the app to draw a zone around a specific area in your camera’s view. Activity Zones can send specific alerts for activities seen within a selected area of your camera’s view. Learn more using this link: https://support.google.com/googlenest/answer/9207697
Also, you can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity.
We’re taking your feedback seriously as it helps us better understand our customer preferences and needs, this may help us improve our products and services by knowing what areas we can work on. Meanwhile, you may get in touch with us anytime so we can assist you further and guide you with using the cameras in the Google Home app effectively: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Easy set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install.. love the magnetic feature. Clear wide picture.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera quality and asthetics! 5/5 video quality and easy set up
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
I am watching you
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to setup, fast connect clean vision.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Indoor/Outdoor camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many of these and they are easy to use. If using outdoors I recommend getting the security cable. They are easy to take down.
I would recommend this to a friend - Cons mentioned:Battery life
Solid Cam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera, misses an occasional alert during a cool down period. The battery only is nice, having the option of plugging in is great. Wish it came with waterproof cord
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for posting a feedback about the Nest Cam (battery), and we’re glad that you find it a solid camera.
Google Nest attempts to send you the right number of alerts at the right times, so the camera will trigger a short cooldown period each time a notification is sent. While the duration of the cooldown period varies by alert type (person, sound, motion, etc.) the behavior remains the same. Once an event begins, an alert is sent and the cooldown period begins. Until the cooldown period expires without any new activity of that type, no new alerts of that type are sent.
We hear your concern about having the weatherproof cable included with the purchase of Nest Cam (battery), and we’ll pass it along to the right team as we’re always looking for ways to improve our products and services. Meanwhile, you can use the included power adapter to connect your camera to a power outlet for continuous power. However, please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
For questions and concerns about the performance and features of the Nest cameras, our dedicated team of support is ready to provide you with assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Hands down the best!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras! Best clarity on the market and no lag over wifi viewing via Google Home app. Love that for one fixed annual price per property I can use the 10 day 24/7 view and 60 day history of events and as many cameras as I want.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great! I own about 6 of them. The picture is super clear and the mic can pick up sounds or talking from a good distance. The magnetic mount offers the ability to position perfectly.
I would recommend this to a friend - Pros mentioned:Camera quality
So much better than Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After suffering through various horrible quality Arlo cams, this is a nice change. The picture quality is fantastic and the image loads quickly. I wish I had gone with google from the start.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:App compatibility
Not exactly what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is good. Very flexible in placement, and batter life lasts a long time. My biggest disappointment with this product is I have used Nest products for many years, and this does not work on the nest app. Only the terrible google app. Very disappointing!! Only would recommend if you never had any Nest products before. If you have, I don’t consider this a nest product, as Google has sunk in their claws into the product line and killed a good thing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Mbrule328, thanks for sharing your experience with us on Nest Cam (Battery). We're sorry to hear about your disappointment with the Google Home app.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
If you´re willing to try, please contact our support team so we can provide further assistance and help you with your concerns by using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Nest camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera for more than one reasons. It's durable, video quality on point, set-up easily and good battery life
I would recommend this to a friend - Cons mentioned:Battery life
Overall is good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Battery is not the best, but it’s not too bad as long as you set up the camera correctly that it doesn’t drain the battery too much. Recording is good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Felipe, thank you for sharing your review on Nest Cam (battery). We're sorry to hear that you're experiencing some battery issues with the device. The battery life will depend on factors including activity, temperature, and selected camera settings. We recommend reaching out to our support team so we can assist you with troubleshooting tips that may help improve the battery life of your Nest Cam. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Nest Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY INSTALLATION AND SET UP. GOOD QUALITY AND SHARP VISION
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great. Picture is clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Set Up and Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was easy to set up with the out of the box directions. There are several videos on YouTube, but it was a very straightforward set up. I opted for the optional 15 foot cable over the standard cable as I already have a Google Nest Aware subscription and I wanted to have 24/7 monitoring. Having the back up battery is a nice feature though.
I would recommend this to a friend Never had a issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have several of these cameras around the house. Slowly been replacing the old nest cameras. I just wish they had the same fuctions as the old nest cameras but the new features are good as well.
I would recommend this to a friend