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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,760 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great cameras. You will have to purchase the google nest plan to keep videos for 6 months instead of them deleting after 24 hours. But even without it you should be able to download needed videos. Overall they are a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eye outside

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well even at 1 year of being outside. Cam we ra had clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second camera and I love both. My first camera I have had for a few years and still works like it’s new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!! Easy to install and use!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my other cameras this was a great deal and once you add the plug in wires it bumps up your security to help protect your house! Easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for in home. I use to keep track of dog. Only downside is that if you have settings set to have on for any movement, the battery drains really fast.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for home security and they are great! There can be some connectivity issues if you have a larger home and do not have wifi boosters.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I wouldn't recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this assuming it would work with my Nest phone app. Unfortunately the new cameras only work with Google's app which is terrible quite frankly. also, if the camera is not plugged into a power source (running on battery) it will not save motion events for more than 3 hours which isn't very helpful. If I had it to do over again I would have went with something else, which is sad as Nest was a great product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Chris. Thank you for sharing your review on Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations when it comes to saving motion events and using the Google Home app. Our goal is to make the Google Home app as the one place you can control all your Nest and other smart home devices and create an integrated experience with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app and making it better for you. Please reach out to our support team so we can assist you further with your events history and help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to DIY install. Great addition to Google Home network at my house. Picture is crisp.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility, Battery life

    Rated 2 out of 5 stars

    Not the best deal for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nearly impossible to hook up more than 1 camera. Battery and camera is all in one not separable. You can not mount them very high and keep the quality. Google has only agreed to support them for 5 years. I took mine back and bought Arlo instead. 10 x better. Has solar charger, better zoom, easier set up, spitlight, cheaper and they give you an extra battery. It will not work on same app with nest door bell.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Saldeg, we appreciate your feedback and we're sorry to hear that your Nest Cam (battery) didn't meet your expectations compared to the other brands you used. Your feedback here helps us understand what our customers' need and will help us improve your experience in the future. If you will consider using Nest Cam in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than arlo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and connect to google home. Im ready to get more for the rest of the outside location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera.. did the job i wanted. And great price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. Video quality is great and they are easy to setup and use. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. I’m using it with the Starling hub to integrate with Apple HomeKit. I don’t take off the plug so I have constant power. Will get Nest aware subscription to have 24/7 monitoring. Got it at a discount. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install,easy to adjust and would recommend hard wire to get the most out of your csmera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I was on the fence about how long the battery would last since charging weekly to monthly wouldn't be convenient. I charged one fully and place on the front of the house and with less than 12 alerts a day and checking in a few times it estimates 4 months till recharge. The one on back porch that see nothing most of the time says 7 months till recharge. I also love that they are so easy to move around and relocate if you want.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th quality of the cameras are good and has nice features. My only complaint is that there’s a delay in receiving notifications. Other than that, this is a great product.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi WaltDog, it's wonderful to hear that you liked the quality and features of Nest Cam (Battery). We're sorry to hear about the delays with the notifications.

      Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      For any other concerns you may have, you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Not great with the cold. Battery life is about a month of casual use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the quality of camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security system. Love the camera. 100 recommendations

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Outdoor camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years after purchase, one camera will no longer charge/work. Not sure what happened but it stopped working after having an extremely windy day. Thought the purchase was worth it until that happened. The other one I had inside so that still works but the outdoor one is what I really needed. I’m afraid to put this one outside now.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Kayla. Thanks for sharing your feedback with us. We’re sorry to hear that your experience with the Nest Cam (battery) didn’t meet your expectations. We’ll share this information with the right team to work on improving our products’ reliability, usability, and use of various functions. In the meantime, we’d like to investigate your concern so we can look for all possible options to help you best. Feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,easy to install and setup the quality of the video is the best

    I would recommend this to a friend