Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works well but showing picture in Google Home can be unstable
I would recommend this to a friendBrand response from Nest Support
Posted .Good day, DGK50! We’re glad that your Nest Cam (battery) works well! We hear your concern about viewing your camera video using the Home app. We suggest having the latest version of Google Home app that can improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Also, checking for device updates can provide the latest features and keep the devices secure, and are applied across the operating system, browser, and hardware. These updates depend on many device specific non-Google hardware and software providers that work with Google to have the highest level of security and stability support.
If you need immediate assistance, feel free to contact us through our support channels found here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Additional camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with existing system easy installation ..
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, easy to install on house and operate. Strong magnet holds camera to base well.
I would recommend this to a friend - Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 3 camera bundle and they work great with my google nest. I get alerts every time a person is seen.
I would recommend this to a friend - Pros mentioned:Camera quality
pricey but good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the nest subscription only offers a yearly plan and its pricey, but the camera is good
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Win2k. Thank you for posting your sentiments on your Nest Cam (battery). We're glad to hear that you're having a good experience with the device. We appreciate your feedback on the subscription offers and have taken note of it. If you're in need of any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Good but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but could be better. It doesn’t always wake up to activity but it works fairly well with my google home devices.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi bananana, thanks for sharing your feedback. It's great to hear that Nest Cam (Battery) works well for you. However, we do apologize for any difficulty you may be having in trying to wake it up.
Activities are detected by motion detection on Nest Cam (Battery), and can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We'd like to help you troubleshoot the issue further with your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Google nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Allows me to watch out for the house while I am working or running errands.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value and easy use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This continues to be an exceptional value with the service it provides. Set-up couldn’t be easier.
I would recommend this to a friend - Pros mentioned:Camera quality
Unimpressed with quality and features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is mediocre. You cannot use these cameras in the nest app and you cannot use nest aware with these to extend 24/7 recording past 10 days. These cameras are also larger than a baseball so not very attractive. If you use the Google app to see these cameras, you cannot see camera history from existing nest cameras. You'll have to switch back and forth between nest and Google home app. The biggest disappointment is the quality. The black indoor camera appears better during the day and at night by far. The only difference is the battery and internal storage.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jzd5032, thanks for posting a review to let us know your experience with the Nest Cam (Battery). We’re sorry to hear that you’re having issues with the quality and functionality of the Nest camera.
The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. And with Nest Aware Plus, you’ll get 60 days and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. It also supports 2 major features that drive the size of the product: on-device computer vision with high compute or performance and continuous video recording when plugged into power.
Also, you can adjust the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please see the steps below:
- Open the Home app Google Home app.
- Select your camera.
- Tap Settings Video.
- Under “Video quality,” tap High.
If you have any questions or concerns, you may contact us anytime in the following link and we’d be more than happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Night vision
Nest product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great functioning camera and spotlight. The quality of video and night vision is outstanding.
I would recommend this to a friend - Pros mentioned:Camera quality
Clear view
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this to view outdoor life from our backyard patio when we are inside. Recently, we witnessed four baby birds being devoured by a snake from a nest that a bird had made in a metal bucket on our shelf. The video of it was very vivid, maybe too vivid. But as far as the camera, the clarity is precise.
I would recommend this to a friend - Pros mentioned:Ease of use
Google security products keep getting better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google nest cams are so easy to setup, have great features and adjustments that are so simple to navigate thru. Love google to the moon and back. Im especially happy I invested in google stock months ago because i knew as time mived on, the true value of the comoany would shine and it is doing exactly that.
I would recommend this to a friend - Cons mentioned:Battery life
Good upgrade from 1st version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be plugged in for continuous recprding but it’s good.
I would recommend this to a friend On sale good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice to have 2k and not have to pay a monthly fee for services that could be done local, but overall these cameras are worth it. Even better when you can find an open box. Getting outta date and would be nice if they had used USB C instead of a proprietary charging connector.
I would recommend this to a friend- Pros mentioned:Ease of use
Clear picture and easy setup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had ring for many years but Google took it a step further and they are easy to set up and use with my Google home app
I would recommend this to a friend - Pros mentioned:Installation
Good battery. Features work as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Battery holds up well. Needs a $6 per month plan to utilise the full power of features available. But the free plan is good enough for basic monitoring. Paid plan is recommended though, since video footage retention on the free plan isn't long enough to make it useful
I would recommend this to a friend Open box item not "excellent."
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item. Best Buy's assessment was "excellent" though. While the camera works, the QR code was missing and the adapter for charging the phone does not work. I wouldn't call the item "excellent."
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, JosephC. While we’re sorry your experience wasn’t the best, we’re here to answer any questions or concerns you may have about the Nest Cam (Battery) — reach out to us anytime here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Overall performance
Best Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product ...the best product on the market
I would recommend this to a friend - Pros mentioned:Camera quality
Clear image. Short time to view video.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear image. Short time to view video. Google must to review this on next software updates.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Russomarcelo. Thank you for sharing your insights and feedback on the Nest Cam (Battery). We appreciate your input, and we will definitely pass along your feedback to our product team.
We are constantly working to enhance the user experience and improve our products. Your Nest camera has a lot of amazing features that can help with the security of your home and we want to ensure you have the best possible experience. Our support team would be more than happy to assist you further, answer your questions, and guide you through these features. Please visit us at this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Great Cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Good for inside or outside. Outside ones last me about two weeks if not more. Inside ones about a weekd. I have mine recording all the time. These cameras will not consistently record unless they are connected to a wall outlet.
I would recommend this to a friend